Turkish Airlines

✅ Trip Verified | Istanbul to Ankara. Turkish Airlines has started to charge seat selection fee even at the online check in stage. You are allocated a random seat and if you want to change it, you have to pay. It looks a low cost airline. Other than this very annoying act, everything else was very standard. Perhaps it also worth mentioning that Turkish Airlines offers the same sandwich for two years in its domestic flights. Frequent flyers get bored!

✅ Trip Verified | Frankfurt to Tehran via to Istanbul. I had two flights with Turkish Airlines, it was terrible, two times almost big fights happened because they were unable to control the passengers safety and environment of the plane. My food was not eatable as it was without flavor, I was not happy with their services.

✅ Trip Verified | Milan to Istanbul on new A321neo. Incredible seat with a super HD screen and soft product for a 150 min flight. Meal was excellent. Landed ahead of time. Cabin manager was amazing while the other attendant serving in business was a little on the unexperienced side. Free Wi-Fi for business class.

Not Verified | Istanbul to London. Horrendous airline and horrendous staff at the business class lounge. My husband was flying business to another country, he went in and I waited outside for him. Was told to move from the disabled seat outside of the lounge even though my son is disabled. And the guy was abusive and rude. Looked my son up and down and asked where was his wheelchair. The discrimination that Turkish people have against English and disabled children is disgusting. Would never travel with them. Ask a simple question and get laughed at.

Not Verified | Montreal to Delhi via Istanbul. First time I travelled Turkish Airlines with my family. First of all the cabin crew was not happy at all. I just ask the air hostess can I get one glass water and she can’t respond me back. We spend $1220 each ticket. They have not good choice for the food, we were very upset. I won't travel again with Turkish Airlines!

✅ Trip Verified | Copenhagen to Batumi via Istanbul. Turkish Airlines is great as soon as you are onboard. The aircraft was clean an well kept, IFE (if available) excellent with a number of non-mainstream movie and audio selections. Food is great, and while some attendants could be a little more polite, this is no big issue. The big issue is the bad treatment for disabled persons. There is no pre-boarding for disabled, meaning a painful waiting time in a long row. All other main airlines have assistance to boarding, including wheelchair service to the aircraft itself, including pre-boarding. This is a point that unfortunately separates Turkish Airlines from all other major carriers, and should be bettered.

Not Verified | Nuremberg to Hong Kong via Istanbul. Me and my wife travelled to Hong Kong using Turkish. The check-in at Nuremberg was Ok. The flight was punctual, enough legroom in both legs (better than I remember being last time). Infotainment is quite good but could improve with the videogames. They served our special meal on the flight from Nuremberg to Istanbul only, not in the Long haul. Food quality overall was very good, offering a Turkish touch in some of the choices. The airline respected our seat selection. Staff was professional but some of the cabin crew seemed a bit tired and impatient towards the end of the flights. New Istanbul airport offers plenty of entertainment during the connection. Overall a pleasant flight and very good for the money.

✅ Trip Verified | Dubai to Skopje via Istanbul. I book my ticket directly from the website. After i bought the ticket i notice that there is a mistake with the date 1 day on departure, I call them if we can correct the date of departure all other information were correct. They advise me to fill the feedback from online. I did the same and next day i got email where they saying if i want to change my departure date i need to purchase new ticket with the same amount of higher, then they can refund me for the previous ticket. Already price become cheaper next day, i book a ticket on reservation (hold) it was 611.2$ and my previous ticket was 620.2$. So they said they can not refund if is not the same amount, and to change online is 96$ even the fare is same price they are not cooperating to change without the fees charges. They not giving you any option, or you cancel and you lose 150$ or you pay 96$ for booking the correct date departure. If the fare is the same, and at the same time once once i bought the ticket immediately I contact customer care for changes there was no help and cooperation on the matter. we communicate on emails 7 days with feedback department and no any solution for this matter.

Not Verified | Brussels to Istanbul. I think Turkish Airlines has by far the most unpleasant, rude staff. They are never friendly and looks like they are always frustrated. My friend and I were travelling together. At the check in they told us you will know at the gate what seats you will be seated on, we can’t tell you now!. We arrive at the gate and of course we are not seated together and not only the staff didn’t help at all, they were super aggressive. It is the last time I will fly with Turkish Airlines. Honestly all I hear about this airline is negative. Not sure how they are still functioning.

✅ Trip Verified | Doha to Munich via Istanbul. Flight delayed which made me miss connecting flight. Crew was basically chatting/yelling for hours like they were in a party at the back of the plane. I politely asked them to lower their voice. I was ignored. Team/crew at airport could not care less about one’s frustration or the fact that I had to wait for another 6 hours in a Huge airport that requires endless walking. Should have paid more money to fly with a more reputable airline. Lesson learned, never again.