"I don't recommend them"
Huda Sayed (United Kingdom)
✅ Trip Verified | I was travelling with my husband from Cairo to London via Istanbul. We went through very long checking because we came from African country and we missed our plane from Istanbul to London. We had to buy new tickets on our own and the ticket services guy was extremely rude he said to us It is your countries fault not mine ". It was the worst trip on my life, I will never repeat this experience and I don't recommend them for anyone.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Istanbul to London |
Date Flown | November 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Friendly and hyper attentive staff"
9 reviews G Ricci (Italy)
✅ Trip Verified | Kayseri to Istanbul. Good flight, even if with little delay. Boarding procedures are slow and chaotic (due to the size and organization of the departure airport). Fast and orderly landing procedures despite being a plane with many passengers and the flight was full. Recent aircraft (4 years). Comfortable seats (last generation that save space), with excellent space between the rows. IFE absent: aircraft not prepared and probably used for internal flights with high attendance or on short routes. It was not active even though the IFE option on your device. Good food and drink (given the type of flight it was just a sandwich, hot and tasty). Friendly and hyper attentive staff. Excellent value for money.
Aircraft | A330-300 (A333) |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Kayseri to İstanbul |
Date Flown | October 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Good food and drinks"
9 reviews G Ricci (Italy)
✅ Trip Verified | Good flight, without delay. Fast and orderly boarding and disembarkation procedures. Aircraft not brand new, but still in good condition. Comfortable seats, even if the space between the rows was not the best. Great IFE: video touch screen in every seat, great choice of films, music etc. Good food and drinks. Friendly and discreet staff, although not always attentive to what was happening in the cabin. Excellent value for money.
Aircraft | A321 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Milan to Istanbul |
Date Flown | October 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Excellent value for money"
9 reviews G Ricci (Italy)
✅ Trip Verified | Istanbul to Milan with Turkish Airlines. Good flight, without delay. Embarked early taking off on time, arriving 35min in advance. Fast and orderly boarding and disembarking procedures despite being a plane with many passengers and the flight was full. Aircraft not very new (14 years), but still in good condition because the fittings have been redone. Comfortable seats, with good space between the rows. Great IFE: video touch screen in every seat, great choice of films, music etc. Good food and drinks. Friendly and discreet staff. Excellent value for money.
Aircraft | A330-200 (A332) |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Istanbul to Milan |
Date Flown | October 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"worst long haul business class"
B Sesen (United Kingdom)
Not Verified | Singapore to Istanbul. As far as I am concerned, this is by far the worst long haul business class experience you can get globally. The Boeing 777-300ER business class for Turkish Airlines is configured 2-3-2, and not everyone has aisle access, people jump on top of each other. There is no privacy as seats are laid the same way as economy. In short, this "business class" offering is the equivalent of premium economy of airlines like Cathay Pacific, Singapore or Qatar Airways. Do avoid.
Aircraft | Boeing 777-300er |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | Singapore to Istanbul |
Date Flown | November 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Would definitely recommend"
Riccardo Micci (South Africa)
✅ Trip Verified | First time flying Turkish Airlines and was very impressed. Great crew friendly and professional. The amenity bag in economy even has slippers and ear plugs. Food not great but substantial. Three rounds of drinks served with dinner service and a bottle of water was handed. Would definitely recommend.
Aircraft | A330 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Cape Town to Istanbul |
Date Flown | November 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Impressive flight"
B Filippo (Switzerland)
✅ Trip Verified | Istanbul to Zurich on a brand new Airbus A321neo with Turkish Airlines. Impressive flight and best business class in Europe. The seat is wide and offers a very good amount of privacy. Meal service excellent, both in quantity and quality. Experienced and well-groomed cabin crew - new uniforms look classy. Huge HD IFE monitor with a very wide movies selection. Free Wi-Fi for business class and Turkish Airlines top frequent flyers. Noise-cancellation headphones by Philips distributed. Flight landed almost 30 minutes ahead of schedule. Business class lounge at the new Istanbul airport is an experience itself.
Aircraft | A321neo |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | Istanbul to Zurich |
Date Flown | November 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"problem receiving our luggage"
Y Bosmabi (Iran)
✅ Trip Verified | Istanbul to Shiraz. We have a terrible problem receiving our luggage because they didn't send them with us instead of them they carried others belong to last night passengers. At departure when we was giving our luggage for boarding we didn't know that our suitcases wouldn't come with us. How awful !
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Istanbul to Shiraz |
Date Flown | November 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"didn't deliver our luggage"
Alireza Azizi (Iran)
✅ Trip Verified | We had an awful flight with Turkish airline last night. We flew back to Shiraz but they didn't deliver our luggage and told us you should wonder if they come tomorrow or a day after tomorrow and wait for calling ! Only few passengers received their luggage because they had carried the luggage of previous flight wih us and about 140 passengers went home without luggage while some of them had flight to second destination with domestic airlines today morning so got in terrible trouble. We also have some minor problem during the flight for example the stewardesses were not quick enough to serve the dinner and coffee. It took near all 3 hrs of our flight to do that and interfered with walking of passengers toward the toilets and other purposes.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Istanbul to Shiraz |
Date Flown | November 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"had delicious meals"
S Kalenski (United States)
✅ Trip Verified | Washington to Odessa via Istanbul. The economy cabin seating configuration is 3x3x3 on the 787 meaning that the seats are smaller than the airbus. Aisles are narrow due to that extra seat squeezed in and the crew had to squeeze themselves and the cart through. IFE was good with a wide selection of content. The crew worked hard and had delicious meals. The smaller plane from IST -> ODS was more comfortable for the shorter flight with a nice snack. Internet didn't seem to be working on the IAD-IST long haul flight (not a problem for me.) Amenities provided in economy: socks, earplugs, sleep blindfold.
Aircraft | Boeing 787 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Washington to Odesa via Istanbul |
Date Flown | September 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |