Tunisair

Very bad service. Frequent delays. Very unfriendly hostesses. Definitely not worth the money but forced to fly with them because there are no other companies offering the same trajectory (BCN-TUN).

7th August LHR to Tunis airport 1 hour delay. No entertainment cabin crew were horrible no smile etc. Returned on 14th August Tunis Carthage airport to LHR. Departure time was 11.50. Went to check-in told delayed to 13.00 then 14.30 then finally we flew at 15.30. While we were seated at the airport a bottle of water and a cheap roll was given it was tasteless. When we finally onboard there were no announcements made in English. Again cabin crew were rude and food given in the plane was rubbish. We touched down at LHR at 18.35. I will never fly with this airline again.

Venice - Tunis and Monastir - Nice. Tunisair impressed me again! They serve hot tasty meal on flights that are in the air for only 1 hour 10 minutes. Crew is only bilingual (Arabic and French) which is fun.

Mid June I flew DUS-TUN-DUS. The first flight was 1 hour delayed the cabin old and worn and not really clean. The service was absolutely okay with a warm meal (beef). The flight back was much better: delay only half an hour the cabin clean seemingly new and very well designed. The flight attendants were not overly warm but attentive and very professional. They gave a nice small breakfast which was appropriate for the 21/2 hours flight. Competitive rate. Would fly Tunisair again!

What a great airline. For a North African airline I was very pleased. Staff were very friendly the seats were very comfy and very roomy which was a surprise. Food was satisfactory however a little downside for otherwise a very pleasant flight. Flight was from Tunis to LHR. I would 100% use them again if I have another family holiday to Tunisia.

Travelled Tunisair only as the price was cheaper than other airlines. Unfortunately this showed in the service. Staff were rude when I advised that I had asked for a veg meal at time of booking they laughed at me and did not offer extra salad/fruits etc. The messages during the flight by the captain I think were in French and again made no effort to translate to English. Very poor service!

Flew LHR-TUN in Feb 2014. The flight out was delayed over 4 hours. I believe this was a combination of the British weather and Tunisair but no information was provided beyond being told at check-in the flight would be delayed by 1½ hours. Meal vouchers were provided 1 hour before boarding but by that point I'd already paid for a meal. Flight was OK but vegetarian food was inedible. Return flight was delayed by about one hour. Again no information provided. The vegetarian meal was the same as the flight out ie inedible. The price was cheap but arriving into Tunis at 02h00 was sub-optimal.

My flight to Tunis was 1 hour late leaving Heathrow and 2 hours late on the return from Tunis. This seems to be the norm for this airline. (Tunis airport is chaotic but this is not the fault of Tunis Air).

LHR-TUNIS-LHR out 1 Oct return 11 Oct 2013. Flight delayed 1 hour both times hot meal provided on both flights even in economy. Newer A320 both ways crew pleasant no real complaints except the late departures!

4 hours late going and 2 hours late returning. In fairness once we were flying there was nothing wrong with the seats food or service. It was just getting the planes to take off that was the problem! At both Gatwick and Enfidha there were no public announcements at all. The flight from Gatwick was delayed for over 2 hours after the information board had shown that we were boarding. Flight diverted to Tunis because of bad weather and then left in lounge again with no information. On landing at Enfidha we had to wait over an hour for our luggage to come off. On the return trip we waited at the gate4 for an hour saw one plane come in unload fill up with food and then disappear without anyone boarding. We were then moved to another gate but only after other travellers button- holed a ground crew person. Then waited after boarding had to wait for another hour while a technical check was carried out - this to a plane that had just landed!