Transaero Airlines

I flew this airline from JFK to Moscow and the flight was terrible. We got the same food for breakfast lunch and dinner and it was meat with rice that was 2 out of the 3 times cold. The flight stewardess barely knew English and the bathroom was filthy but again it was the cheapest option.

I frequently fly LA-Moscow and back so Transaero UN 557/558 is the best option in my opinion: it is a direct flight and the cheapest one taking into account it is only 12 hours long.

JFK to Moscow flight 2222 on May 19. Return flight 1111 on June 10. Outstanding service! Provided wonderful accommodations including blankets socks free head sets mouthwash and more. The food was good and they do not charge for wine (as no airline should). The big plus was that the temperature onboard was very comfortable! I travel a lot and from now on I'll be using Transaero as often as possible!

DME-VCE. Service was much better than I expected it to be. Flight took off on time despite snowfall and bad weather crew were friendly 2 drink services and 1 meal service for a 3 hour flight. Meal was delicious. Airplane is clean but lacks IFE. Pillows and blankets are provided. Towels and sweets given before departure. Overall a very good experience with Transaero Airlines and definitely will recommend this airline.

DME-LAX-DME. Fine web check-in and then final check-in at the airport take-off on time. Very old B747-400 with cables and wires visible from the cabin impossible to hear the messages from the crew. Unequal service - some stewardesses being very rude. On the flight back from LAX part of the cabin could not have lights turned off so many people could not sleep on the night flight.

Night DME-KJA-DME 5-hour-flight. Got a Web check-in with the boarding pass sent to the mobile however still had to rush about the airport looking to print out the paper pass as there were no electronic boarding pass procedure at the airport not even a way to print it out quickly at the Check-in kiosks after the registration was closed (was registered 10 hours before the flight). Inflight service was slow and poorly organized It would make more sense on a night flight to start and finish the flight service during the first part of the flight to let people rest rather than drag it out through the whole flight. Seat comfort was close to nothing - literally no leg room (I am 180 cm-5'11) - its a shame to pay normal price for a low-cost service.

LAX to Moscow DME return in economy class. The food was fine. The staff were friendly. The seats were fine. I slept for 7 hours with no problems on both the outbound and inbound flights. I would recommend this airline for the price you will not get a better flight.

Tel Aviv - Moscow and Moscow - Toronto return on Boeing 767777. The food is just unacceptable - it reminds the food level and quality the airlines used to serve in the 80s. Although there is a personal screen on the back of the seat in front of every person no movies are displayed just previews to some movies which Transaero will show u a personal DVD player if you pay. A 10 hours flight and no entertainment supplied!

Holiday flight from Moscow DME to Lisbon. Paid EUR 750 for a return ticket which is far too much for what you get. Transaero has a separate check-in zone in Domodedovo and flights to Europe have dedicated check- in counters though there is no indication of it whatsoever. I saw people flying to Astana queuing in front of me were refused check-in and had to queue again at another counter. Boarding started on time then there was a very long bus ride to the remote part of the airport. After boarding a 1-hr delay was announced as the purser explained - due to bad weather in DME. From my window I could see planes taking off and landing. Onboard the legroom was very good much larger than usual in Economy. Staff reasonably friendly food served was not tasty but filling. The selection was beef or chicken. There was no inflight entertainment. The return flight was on time with exactly the same features onboard.

Flew JFK-DMD-ALA and back. The flying stock is old and outdated. Broken seats and trays. Smelly unsanitary lavatories. No entertainment provided during the transatlantic flights unless you paid $20 for a portable player. Attendants are full of attitude and in need of training on courteous service. I wouldn't feed livestock with the meals they serve. Basically you get what you paid for. Cheap but not worth it.