Titan Airways

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 30 reviews
7/10
No Skytrax Rating
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10/10

"Team were so friendly and welcoming"

(United Kingdom)

Not Verified | We were on a chartered flight taking a group of very special kids to Lourdes in France. Team were so friendly and welcoming. Lovely comfy accommodation clean and spacious. Lovely touch was a special 'package' snack for our VIPs. Thank you Titan.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteLondon to Lourdes
Date FlownApril 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
3/10

"Seat belt buckles full of grime"

(United Kingdom)

Trip Verified | Nice cabin crew, poor food offering. Arms on seats broken. No entertainment screens or radio available. Spent nearly £3000 on holiday and felt like we were given the cheapest flight going. Also window was in a stupid position couldn't look out of it unless you leaned forward. Seat belt buckles full of grime, terrible considering the Covid situation.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteGatwick to Fuerteventura
Date FlownAugust 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
10/10

"Many thanks for fetching us home though, Titan"

(United Kingdom)

Not Verified | Brilliant...a bit shook up to be taken to a plane covered in Jet2 branding. ‘Is this the right one? Are we being kidnapped?’ But the staff were super. The pilot sounded as annoyed as us passengers when he informed us that despite us all getting on board in very good time, we may be delayed by 1h 15m (presumably because other planes due to depart before us being delayed). He must have argued the case very well as we were only 35 minutes late taking off. It was also a 757, rather than a 737 which undoubtedly Jet2 would have used. This meant that once up in the air, it became apparent there was lots of empty rows. Anyone that fancied a kip could get themselves a row and bed down for the flight. Only downside was none of the cabin crew stood in for Jess Glynn and sang ‘Come And Take My Hand’. The end of holiday experience just missed that little touch. Many thanks for fetching us home though, Titan.
AircraftBoeing 757-200
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteKos to Stansted
Date FlownJuly 2022
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"happily fly again with them"

(United Kingdom)

Not Verified | I was meant to be flying with Wizz Air back from Athens until we were told it was operated by Titan Airways. However it was a pleasant surprise to climb aboard a Titan aircraft. The staff were extremely professional and incredibly helpful. I would happily fly again with them.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteAthens to Gatwick
Date FlownMay 2022
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"they were fabulous"

(United Kingdom)

Not Verified | Went on holiday in May, flights where changed by TUI so we ended up flying with Titan Airways. I must say they were fabulous, beautiful planes and the staff were friendly and great with my little girl who is 5 years. Would love to fly with them again.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteGatwick to Lanzarote
Date FlownJune 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"struck me as being a professional airline"

(United Kingdom)

Not Verified | Flew 22nd January to Innsbruck - meant to be. There was snow at Innsbruck, we had 2 abortive landings and 2 landings at Munich - 1 to refuel and 2 to be finally diverted there. This was meant to be a 1.5 hour flight, We were in the air for about 6 hours. I am a terrible passenger and did not enjoy the flight one bit. However, the captain, looked after our safety, kept us informed and although I was in a state, they were terrific. The stewardesses were all super friendly and very nice to me when I said how anxious I was. The seats were more spacious than other European flights. Despite the long flight (which was nobody's fault) Titan struck me as being a professional airline, with well trained staff.
AircraftBoeing 757-200
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteLondon to Innsbruck
Date FlownJanuary 2022
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"no hesitation in recommending"

(United Kingdom)

Trip Verified | Gatwick to Banjul . Surprisingly comfortable 6 hour journey to The Gambia for Christmas. The cabin was clean, crew were friendly and helpful and the flight was comfortable. I didn't suffer from my skin and eyes drying out as much as with other airlines. I got the feeling they didnt stint on the air quality. The food was fine and typical of airline food. There was plenty of water, juices, tea and coffee and you could buy booze if you wanted. The wines were very nice. Outward on 20 December we flew a Boeing 767 with 2-3-2 seating layout and on return 31 December it was an A320 with 3-3 seating. The seats on the A320 felt more spacious and comfortable although they had no adjustable headrest like the Boeing. We are both tall and it was no hardship. The time passed pretty quickly - perhaps also due to the decent times of the flights and the same time zone both ways. The only negative was the lack of working entertainment - although they have an app for your phone - it didnt work and headphones were not issued. Outward on the Boeing I was able to listen to their radio stations on my seat controls through my own earphones and on return I'd downloaded some movies on my mobile phone . I have no hesitation in recommending Titan Airways who I believe sub contract for other airlines when they are busy. Nothing to worry about - in fact it may be a better experience.
AircraftBoeing 767 / A320
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteGatwick to Banjul
Date FlownDecember 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"have nothing but praise for the cabin crew"

(United Kingdom)

Not Verified | My sister and I flew from LGW to Banjul. I have nothing but praise for the cabin crew. We flew out on 19th Nov at 8.30. The crew were amazing, we have flown many times and although some passengers were difficult they never wavered from the job in hand and seemed to be happy, genuinely. I wish I took the crews names, as they were on the go the whole 6 hrs.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteLondon Gatwick to Banjul
Date FlownNovember 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"staff friendly and professional"

(United Kingdom)

Not Verified | Rhodes to Birmingham. We would just like to say a big thank you to all the crew on our aircraft from Rhodes to Birmingham that brought us back on the 29th September due to Thomas cook not trading anymore. The staff was so friendly and professional. Thank you once again .
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteRhodes to Birmingham
Date FlownSeptember 2019
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"helpful, efficient and courteous"

(United Kingdom)

Not Verified | Titan Airways flew us back from Mytilene to Manchester (Flight ZT1501) as part of the repatriation after TC collapsed. The flight was excellent, particularly the stewardesses who were helpful, efficient and courteous. The plane was very clean with better leg room than I’ve had before on a typical economy class carrier at anytime in the past, outside of long haul flights. The only gripe I had was the in flight entertainment, it didn’t work even though it said I was connected, I got no connection to it at anytime of trying. This is why it’s only a 9 and not a 10 star review.
AircraftBoeing 757-200
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteMytilene to Manchester
Date FlownSeptember 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
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