Tigerair Australia

I'd like to send a big thank you to the flight attendants on Tigerair Australia flight TT213. We left Sydney at 7am on Monday 21st March. On arriving in Melbourne I realized I had lost a ring. I reported this to the attendant and said that it was possibly in my bag as I had been getting things out of it on the flight. I asked her if she would check around my seat (2D) after the passengers had left the plane. When I was leaving Melbourne on Sunday I asked at the information desk and after checking, the attendant came back with my ring. The ring was very valuable and especially of sentimental value. I make regular flights from Sydney to Melbourne and back home with Tiger and will most certainly continue to do so in the future. Thank you once again.

Melbourne to Sydney. My luggage did arrive on my flight, it was left in Melbourne. As it was the last flight of the evening, there was no ground staff or service desks open to assist me. It took me 4 phone calls the next morning to find someone who could assist me, (Tigerair said we don't deal with that bad luck). Finally the last phone call I was finally told my luggage was in Melbourne but couldn't have my suitcase delivered as I hadn't lodged a complaint the night before. I now have to drive 1.5 hours to pick it up. She then argued with me that there was staff there and that I didn't look. The only person there was security who pushed us out the door and said bad luck! Extremely disappointed in Tigerair service and Sydney airport. My partner lives in Sydney and I in Melbourne so we travel back and forth every month. We will no longer be using Tigerair.

✅ Verified Review | I flew Tigerair Australia from Sydney to Melbourne and back. They seem to offer a no frills, cheap service. The aircraft was modern and clean, cabin crew were nice, the leg room was decent in comparison to the low fare I paid. You can purchase food and drinks on board. Before boarding the plane, they do weigh your land luggage, and if it is over the allocated amount, they will charge you a fee at the gate (you can purchase extra baggage allowance online though). Make sure before getting to the aircraft that your luggage is within the allowed limits. All in all it was a pleasant flight with little fuss.

It's amazing what one can find when shopping around online! My mate and I were heading up to the Sunshine Coast for a holiday, and discovered super-cheap airfares to Brisbane with Tigerair Australia. Once baggage fees and credit card fees were added, the return fare amounted to some $80 return (Qantas and Virgin usually charge $200 one way)! The flight to Brisbane on TT316 was immaculate. We both received exit row seats, and as we were in 1A/B we were also the first to disembark. The food available for purchase is about the same standard as other low-cost carrier, but real highlight was how attentive and friendly flight attendants were. This was the same on the return when we were offered exit row, and looked after with fantastic service. The return flights with Tiger at bargain basement prices topped off what was an amazing holiday to Noosa. If the price is right, I would definitely consider Tiger again. People must remember that this is a low-cost carrier, so they will have stricter rules regarding check-in times and baggage limits. But if you follow all instructions, you won't be bothered, and like us, you'll have an amazing flight!

Booked a morning flight from Melbourne to Adelaide with Tigerair. 2 weeks before the flight they moved us to their evening flight without warning, to accommodate a group booking on the morning flight. We had to book another ticket with a different airline. If you want to be sure that you'll take the flight you want, don't book with Tigerair.

On time and efficient flight with Tigerair Australia from Sydney to Melbourne. My last two Jetstar flights were firstly cancelled and then on the return delayed. To be fair that's normal with a bad weather day on the east coast of Australia. The trip to Melbourne with Tiger was accompanied by FA's with no interest apart from with their own appearance. Return trip was great. Flying with them again next week which should be fine.

I always enjoy flying Tigerair Australia on this short 35 minute flight, the fares are always great and I find the A320 a nice aircraft. Service generally good and never encountered any delays with this service. Tiger should consider flying the route more than 3 times a week as my flights have always been full.

I flew round Australia this month with Tigerair Australia and all my flights were on time. The food is pretty good and nice staff. Queue Jump is worth it. However, watch the excess baggage charges. It cost me $122 for 5 kg of Christmas presents! Also seats are cramped and no knee room for tall people.

Tigerair Australia left us stranded at Sydney airport and couldn't offer us anything until the next day, after they cancelled our flight. We were told by staff at Sydney airport that we could have a full refund and go and try to get home with another airline, so we did exactly that. Conveniently they didn't have the facilities to give us a refund at the airport and asked us to call their 1300 number. After an hour on the phone they asked us to email. Now they are ignoring my emails. Cheap and nasty! Will never fly with them again.

I had booked a Tigerair Australia flight for my family of 4 to fly from Sydney to Cairns. We had no problem on the flight up but on the way back (with the same luggage) we were told that my carry-on had to be checked in. We were then told that we were overweight and had to pay an additional $600.00 AUD ($454.00 US)! That was $25.00 AUD per kilo. The girl at the check-in counter just stood there "stone-faced" and said that was the policy. We weren't even allowed to re-arrange our luggage. We had no choice but to pay. The plane was only partially filled so there was no weight problem. I tried to dispute it with Tigerair Australia and my credit card when we got home but was told we received the service. I have never heard of an airline having such a ridiculous baggage policy. Wish I knew what our Australian friends knew before I booked on Tigerair Australia!