✅ Trip Verified
| Melbourne to Brisbane. Our experience this weekend with tiger was the worst airline experience I have ever had. Our flight on Saturday morning was expected to leave at 9:35am, but it was delayed until 1:55pm. The main issue I have is the lack of communication and compensation for time lost. There was no communication as to what time our flight was being changed to until 11:30. We were simply sitting around for two hours without hearing anything from the staff. When they finally told us our flight would now leave at 1:55, they offered us a $5 meal voucher. Now I'm not sure if they have looked at the food prices at Melbourne airport lately, but $5 doesn't buy you much! For a 4.5 hour delay I would expect more like $10-$15. On our flight back home on Sunday night from Brisbane to Melbourne, another bad experience. Once again a flight delay, this time our originally scheduled 9:15 pm flight home was going to leave at 11:15pm, and there was absolutely zero communication from the staff. No announcenent, nothing. We found out on Google that out flight was delayed. Due to this delay our long term car park we had booked in Melbourne charged us extra because we overstayed our visit, and we only overstayed our visit because of Tiger. Never again flying with Tigerair.