✅ Verified Review
| Not sure what people want from Thomas Cook Airlines / Condor Airlines. However, my wife and I got great value for our money. We needed to fly one-way from Great Britain to Orlando, and Thomas Cook was almost half as expensive as virtually every other airline. Reading the online reviews, we were ready for a less than satisfactory experience, but figured the cheap price would make up for it. Because we paid so little for our tickets, I purchased the "priority package" for 15 pounds each, which made checking in and getting through security very easy, and got us on board early so we could put our baggage in the overhead compartment. Definitely worth it. I also purchased seats 9A and 9C (exit row), but for some reason Thomas Cook didn't charge me. Still got the seats. My wife is short, so seat 9A was fine for her and gave her enough leg room, as well as a window. 9C gave me as much leg room as one could ever ask for. The crew was very friendly and attentive. I watched as they greeted every passenger and handed every child a bag with (I assume) some toy. The flight took off on time, and landed early. Can't ask for more than that. The in-flight entertainment system was great. I didn't pay to watch anything as I had my tablet, but the USB power adapter from the system kept me running the entire flight as I binge-watched show after show. I love to keep the flight map up to see where we fly over. Food was pretty good, especially for what I was expecting. They fed us three times - a lunch early in the flight, a mini ice cream cone around mid flight, and a scone / cheese snack around 90 minutes before the end of the flight. We did have to pay for drinks, including water and tea, which is a bit annoying. However, for our seat price it was fine. They did give free coffee a couple of times, but I'm not a coffee drinker. The seat was not very comfortable, but I got up every couple of hours and moved around. By being in seats 9A and 9C near the exit, we got off the plane quickly and made it through customs very quickly. We accidentally left one piece of carry-on luggage aboard, and one of the crew brought it out to us just as we realized we left it. All in all, we were very pleased with Thomas Cook airlines.