TAROM Romanian

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 187 reviews
6/10
3 star Skytrax Rating
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8/10

TAROM Romanian customer review

(Canada)

Vienna to Bucharest yesterday. Flight left and arrived on time. A full warm breakfast was served. My ticket cost € 118 for a return trip which is a terrific price. The flight was around 90% full, and Tarom flight attendants need to slightly improve their attitude towards the passengers, by being welcoming and not as robotic.
AircraftAirbus A318
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteVienna to Bucharest
Date FlownJune 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
4/10

TAROM Romanian customer review

(Romania)

I just wonder how they can provide poor services like that. I check-in online and reserve two seats, they are confirmed at baggage drop-off and when I board the plane they tell me the seats changed for some reason. Even the services provided onboard were poor. On the bright side the food was ok, the airplane and the pilots were also ok. The conclusion: if you fly with this airline expect last minute changes.
AircraftBoeing 737-700
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteStockholm to Bucharest
Date FlownJune 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
9/10

TAROM Romanian customer review

(South Africa)

BUC-AMS RO363 13 Feb 2015. AMS-BUC RO364 16 Feb 2015. The planes were A318s. Both flights had a load factor of about 90%. The flights were comfortable and I rarely felt turbulence which was impressive considering the weather. The interior was good with sufficient legroom nothing spectacular about it. It was definitely better than Tarom's old seats and interior in its 737s. The fact that the plane had monitors showing the flight path was a great feature (something that usually lacks with airlines on European routes). A big plus was the food and drinks on board. A good cooked meal is something that is rarely seen on European routes these days (where they usually just serve a sandwich). On the hand the staff service was average. They provided what was needed were helpful at times and had an ok attitude. But they could provide a better service by smiling more and being more friendly and helpful. Especially when compared to other airlines that fly to Bucharest. All in all being only the second time I flew with Tarom I would rate my trip as positive and would recommend the airline to others.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
4/10

TAROM Romanian customer review

(Netherlands)

I flew with TAROM on Friday 13 February 2014 RO361. My first experience onboard this airline. Although finding several positive reviews here I was disappointed by the airline. A smile on the crews face would make such a difference but they didn't. Hospitality/service training would be appropriate! Food and beverages on this flight (AMS-OTP) were quite good basically the only positive thing I experienced on this flight. The aircraft we flew on a Boeing 737-700 looked old and should be cleaned more carefully. No IFE except for some old fashioned aisle televisions.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
10/10

TAROM Romanian customer review

(Canada)

Flew from London Heathrow to Bucharest last week on RO 392 and had once again a very pleasurable experience with Tarom. The flight departed on-time which was very helpful since I had a connecting flight to catch in Bucharest. Food and drinks on board were once again fabulous comparing it to other legacy carriers. Flight Attendants were a lot more helpful than in the previous years and their command of the English language has also improved significantly. The flight was about 90% full yet the check-in and boarding were anything but chaotic. Once again very pleased with Tarom and I continue to recommend them.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

TAROM Romanian customer review

(Canada)

I flew last weekend from Vienna to Bucharest and back and was as pleased as usual. My flight to Bucharest was operated by an Airbus A318 aircraft which was clean and my return flight was carried out by an ageing B737-300 aircraft. Both flights were around 90% full with passengers although the check-in and boarding process was simple and quick. Nice warm meals offered on both flights (Lasagne on one flight Chicken with rice on the other). Both flights were on-time. Flight attendants seem to have changed a lot over the last few years as they used to lack attentiveness and enthusiasm and now they've improved significantly in all areas. Once again I highly recommend Tarom especially for this particular route since its competitor Austrian offers extremely poor services and whose Cabin crew are not attentive during flight.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

TAROM Romanian customer review

(United Kingdom)

OTP-CDG. Excellent flight. Departure on time clean well kept aircraft. Very good catering and attentive crew. Would definitely use them again.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

TAROM Romanian customer review

(Belgium)

BRU-OTP-BRU Economy. Very good experience both flights on time pleasant staff and a descent complementary meal and drinks on board. Plenty of legroom. Would fly with Tarom again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

TAROM Romanian customer review

(Romania)

OTP-ATH-OTP first leg with a comfortable but quite worn Boeing 737-700 while the return leg was made by a nice and clean A318. Both flights were on time and more than 85% full with a few business class PAX. Good sandwich and chocolate on both flights and a nice selection of drinks. TAROM is definitely offering good value for the money.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

TAROM Romanian customer review

(United Kingdom)

Pretty nice crew good food and plenty of drinks the one thing I didn't like was the lack of attention and support for mothers travelling with babies (my case). Nobody helped me or even ask me if I needed anything. My neighbours weren't helpful either. The flight was ok and the plane clean. I recommend Tarom but not when you are travelling alone with a 4 month old baby!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes