✅ Trip Verified
| London to Lisbon. Clean aircraft. Horrid, old A320. Non-adjustable, bolt upright and minimally cushioned seats. Economy standard seat pitch was just about OK for a 1m 75cm adult. Cabin crew friendly but poor English language skills. Announcements from cabin and cockpit were rendered incomprehensible by awful public announcement system and heavily accented English spoken at great speed. 30-ish minute departure delay made up almost entirely en route. Smooth flight. Complimentary snack and drink = Tuna roll, fruit juice, haribo-type sweets and a choice of soft drink, alcohol, tea/coffee. Most of the tuna rolls appeared to remain uneaten given the number they were throwing into the bin. Possibly the worst cup of tea I have ever been served anywhere in the world. (There is no dietary choice on TAP flights in Europe <4 hours duration). The soap dispenser in the toilet I used was empty (this on a mid-morning flight). I informed one of the cabin crew but he just shrugged his shoulders. Return flight from Lisbon: Clean aircraft. Nicer A320. Obviously been refurbished at some stage. Seats that you could actually sit on for 2+ hours and adjustable. Standard economy seat pitch same as outbound. Friendly staff with much better english language skills and a public announcement system that actually worked. A 30-ish minute departure delay again almost entirely made up en route. Smooth flight. Identical complimentary snacks to outbound trip. The majority of the tuna rolls once again seemed to end up in the bin. Why they waste so much money in this way is beyond me. No tea for me this time, I'd learnt my lesson. If there is no choice, just serve everyone a vegan snack like DLH do. Simples. Very generous hold baggage allowance with TAP basic fares. All in all TAP was just about OK. With very little corporate effort and cost that OK could become good if they are so inclined.