✅ Trip Verified
| I loved everything about my recent TAP experience flying from New York JFK to Lisbon . Having read many lukewarm to negative reviews about the airline I was hesitant about booking with them and only did so because they had the best price on a nonstop to Lisbon from New York (in Business Class). I approached the JFK with trepidation, wondering if I'd made a mistake. Not to worry, my experience was 100% positive and I'm frankly annoyed with the highly critical reviews I'd read. For that reason alone I have just joined Skytrax as a reviewer to give another perspective to future clients of TAP Portugal. My seat (2C) was the first in the row of Business Class, very comfortable and with extra storage space on the side surfaces. The pillow was soft and comfortable as was the blanket. My lie flat seat let me sleep with ease and the entertainment was superb. Virtually every new film of the past season was available-a fantastic selection. The flight attendants on both flights were charming, helpful, professional and friendly. I found myself thinking about (and quite bothered by) the negative reviews while I was onboard, being treated royally. Nonstop (no pun intended) smiling and service was what I encountered. So much so that I offered thanks while in flight on the way home. The Business Class lounge in Lisbon had outstanding, warm, just-cooked puff pastries both savory and sweet. Tray after tray came out of the kitchen-fresh and delicious. Composed salads, cheeses, drinks, I could go on and on about the free lounge selections. When I asked a cleaning person if I should bring my finished dishes over to where her cart was, she smiled at me and said no, she'd come over to where my plates were. Everyone was so hard-working and pleasant in the lounge. Much appreciated. The meals on the flight home were delicious, starting with a copious serving of smoked salmon and a delicious soup (choose the pasta entree!) All in all my TAP trip was superb and I highly recommend this airline to anyone considering flying with them.