Swiss Intl Air Lines

✅ Verified Review | Amsterdam to Venice via Zurich. What a waste of time and money. Delays, delays, and even more delays. On my first flight from Amsterdam to Zurich, the aircraft was delayed by half and hour. And then on my second leg from Zurich to Venice (of which I am currently awaiting take off) we have been delayed for 40 minutes with no indication as to when we're going to actually start flying! This is quite disappointing to me as it means that I miss the sunset in Venice. I had paid more for these flights than I would've had I flown easyjet or another comparable airline. I honestly thought for that little extra there would be greater punctuality. The staff are friendly and the seats on this aircraft are comfortable; however for the price I paid for these flights, it is not worth it.

I've only had the opportunity to fly Swiss on one flight from Zurich to Chicago, but would not pass up a second opportunity. For basic economy, the seats were comfortable compared to most other carriers. The cabin was clean and visually appealing, and was well managed by the staff, who were polite and attentive. The food portions were a bit small, but the food was good. IFE and Wifi had room for improvement, there were some technical problems. Overall, I would recommend Swiss.

✅ Verified Review | Dubai to Stuttgart via Zürich. The flight to Zürich had a delay of 1 hour. The crew was not really friendly. The seats and the IFE were old and IFE did not work for half an hour. The food was really good. Arrival was with a delay of ten minutes but then deboarding took almost 15 minutes so we did not get our flight to Stuttgart and we had to use the train. But nevertheless we arrived at home and Swiss apologized for the problems.

✅ Verified Review | San Francisco to Zurich with Swiss. Very uncomfortable leg room. Seat is rock hard and video entertainment system is dark and grainy. Never flying Swiss on economy again. Very slow leaving the gate and taking off. Overall, I would recommend using a different airline. Insufficient room is not acceptable, particularly for people stuck in the middle.

✅ Verified Review | Flew Swiss Intl Air Lines from ROME FCO to New York JFK via Zurich. First leg of the flight was on an A319. Service was very efficient and the breakfast was very good. We were served a bowl of Swiss muesli and a selection of croissants. Flight arrived a little late as we flew a lengthy holding patter over ZRH. Once in the airport the Swiss Business class lounge was very nice. Food was good as was the selection of beverages and magazines. A nice touch is the terrace that allows you to watch the planes take off and land with some complementary binoculars. The flight to JFK was aboard a fairly old A330-300. The business class seats were comfortable lay flat designs but showered some scratches due to heavy use. Service was excellent and the food was top notch. The purser was particularly attentive. One major disappointment was the IFE, which lacked in quality content.

The flight was late leaving Copenhagen to the extent that we only had 10 minutes to connect at Zurich. I notified the cabin crew of the situation and we were first off the plane, into a van and escorted through Zurich airport right to the gate for the Singapore connection (LX178). The plane waited at gate for our luggage and left 20 minutes late. My partner and I are both over 70 years of age and find the service over and above what we would expect as the normal. Thank you Swiss International

✅ Verified Review | I flew Manchester to Zurich in a Bombardier CS100, then Zurich to London City in a Bae RJ100 with Swiss. The new CS100 is a great aircraft, more room, quieter, bigger overhead bins. We sat on the plane at Manchester for 50 minutes due to Swiss ATC problems, not the airlines fault. Both flights were full, snack and drink served.

✅ Verified Review | Zurich to Dubai with Swiss Intl. Check-in at the economy counter had a long queue but was managed well by the efficient staff. Having checked in online this helped a lot as all they need to do is to scan the bar code and print the luggage tags. At the gate there was another long line but as a Star Alliance Gold memebr I was fortunate to enter with the premium passengers. The seats were the Recaro ones and quite cofmrtable actually for economy class. Every seat had a blanket, pillow, TV, USB point, headphones available - something you would long to see in any US carrier. Magazines and newspapers were kept in different areas of the cabin but extremely disappointing that not a single one was in English. Swiss needs to know that not every passenger on their flights speak German or French. We departed on time and service commenced quickly and very efficiently. I admire the Swiss efficiency. Drinks were offered with salty biscuits and then lunch as a choice of 1 vegetarian option of noodle or a non-veg of chicken with aubergines. Serve with salad, dessert and Swiss cheese as well as additional large cans of soft drinks made this a very good meal for economy. The IFE needs to improve. The crew patrolled several times to offer water for the passengers and an hour before landing Movenpick ice cream was distributed which was a very nice touch. Just before landing Swiss chocolates were given as well. I have nothing but praise for this airline.

✅ Verified Review | Dubai to Zurich with Swiss Intl. The flight was packed in business class probably because at the economy check in counter I found a board mentioning upgrades were available for 650 SFR. Naturally as expected many took the offer. It was a red eye flight and I admire the punctuality of Swiss as I don't get to see this with EY or EK. Before take off the menu was distributed and orders for breakfast were taken if one chose to be woken up. A light meal of canapes and soup was served right after take off and a choice of breakfast from 3 options (omelette, pancakes or cold cuts) was available before landing. Seats were flat ones and a bit cramped actually. The amenity kit was very basic. Crew were efficient and nice. We landed before schedule and cleared immigration and baggage in just a few minutes. Overall a comfortable flight. However the IFE needs to be much better.

✅ Verified Review | New York to Athens via Geneva. All in all a very good experience. Easy, friendly check in with the option to give our hand luggage in at no cost. Both flight segments JFK to Geneva and Geneva to Athens landed on time. The food given to us was good and adequate. Only thing I did not like is that the stewards in the GVA to Athens flight kept talking to us in French although we obviously didn't speak the language and even when talking to them in English they would peak again in French. Apart from that all was good.