"seating was comfortable"
Georgios Vrontos (Guadeloupe)
✅ Verified Review | Flew Swiss Intl Air Lines from Athens to Zurich. Flight was on an A321 on time and the service was average for a European flight. They offer drinks and a snack. Flight to Montreal was a new Boeing 777 aircraft, seating was comfortable and seat pitch was ok (31 in). Atmosphere in the aircraft was white and grey coloring, pillow with synthetic covering and nice blanket. There was a welcoming drink and then offer main meal with metallic silverware, and basic – sandwich breakfast 1 hour before landing. There was a mid flight buffet – minimal. IFE was good and easy to operate. They offer hot towels before landing. There were no amenities on the seat but were in the WC.
Aircraft | A321 / Boeing 777 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Athens to Montreal via Zurich |
Date Flown | April 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"seemed like they could not care"
R Van Dinnode (Netherlands)
✅ Verified Review | Amsterdam to Florence via Zurich./ Due to a delay departing from Amsterdam we missed connecting flight. In spite of ground staff knowing about people who missed transfer we were all waiting in line with only one desk open. After 30 minutes waiting with uncertainties we were rebooked with 3 young children to arrive at about midnight at destination. Staff seemed like they could not care. Is that how you treat customer at Swiss?
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Amsterdam to Florence via Zurich |
Date Flown | April 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"the service was very good"
N Nelson (Israel)
✅ Verified Review | Flew Swiss from Tel Aviv to London via Zurich. Wonderful airline. The seats were very comfortable. The service was very good. All flights were on time. Sure I will fly with them again. The entertaiment system is full and updated. The aircraft was one of the cleanest I have flown.
Aircraft | A330 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Tel Aviv to London via Zurich |
Date Flown | April 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"found pitch better than other airlines"
Filippo Bertoni (Singapore)
✅ Verified Review | Flew Singapore to Venice via Zurich. The new SWISS 777 is a great aircraft to fly. I found pitch to be better than other airlines. Service was actually really good, crew were proactive, nice to chat with and seemed they did enjoy their job. Food was also far better than my previous experiences with SWISS. They now also provide a menu in Economy class. Generous rounds of drinks both for dinner and breakfast. Prosecco available to Economy class as well is for sure a nice touch. I appreciate they leave the cabin mood lights on blue for the night. IFE screen is big enough, but the selection of movies could be improved. Landing in Zurich on-time. Zurich airport still one of the best and most efficient airports in the world in my own opinion. Recommended.
Aircraft | Boeing 777-300ER & Fokker 100 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Singapore to Venice via Zurich |
Date Flown | April 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"two bathrooms for over 50 people"
E Darlan (United Kingdom)
✅ Verified Review | London to Delhi via Zurich. The staff were nice. The blankets in Business class are not warm at all. I was in row 2 and I saw a stewardess taking a nice duvet out of the closet and I wanted one too since the cabin was freezing. Unfortunately they were only for the first class. Then you have only two bathrooms for the business class section, over 50 people and unfortunately one of them was out of order - unacceptable for Swiss.
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | London to Delhi via Zurich |
Date Flown | April 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"it was excellent value"
M Collie (Ireland)
✅ Verified Review | Dublin to Geneva. We took advantage of a late cheap upgrade to business class, and it was excellent value! Fast Track security in Dublin and a good breakfast in the Lounge. Rather slow boarding and the usual 2 in 3 economy seats. On time take-off and landing. Very good hot lunch served by an efficient and friendly steward, with good wines and a brandy with coffee. On arrival we had a business class dedicated bus to immigration.
Aircraft | A320 |
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | Dublin to Geneva |
Date Flown | March 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"very nice experience"
Alexander Stare (Switzerland)
✅ Verified Review | Zurich to Zagreb with Swiss. Nice CS100 flight with spacious overhead bins, leg room and best toilet ever on a narrowbody. Very nice experience and especially positive on this aircraft as the crew seem satisfied with it. Truly an innovative aircraft and quite a difference to the old Avroliner RJ.
Aircraft | CS100 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Zurich to Zagreb |
Date Flown | March 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"very pleasant experience"
Tony Spitale (Switzerland)
✅ Verified Review | Friday afternoon from Zurich to Prague on new Bombardier 110-seats aircraft. Very full flight. Cabin, overhead bins and legroom very spacious. Found enough space to store my hand luggage. With my size of 1,92 I did no feel squeezed in at all. Big windows enabled me to enjoy views over the Alps to the full. Good quality snack and drinks served by the crew. I got a second soft drink without any problems. Although it seemed to be a very busy Friday at the airport flight left almost on time and stopped at the arrival stand in Prague before schedule. Overall it was a very pleasant experience. The new Bombardier is dream to fly on.
Aircraft | CS 100 Bombardier |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Zurich to Prague |
Date Flown | March 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"staff are not really French speaking"
C Johnson (France)
✅ Verified Review | Very early take off from Paris to Zurich, nice lounge in Charles de Gaulle. The new Bombardier is very nice. No curtain between the C and Y class. That's strange, it does not give any privacy. Zürich lounge is great. Plenty of food, room and light. From ZRH to TLV, A330. Nice flat seat. Food very good. Good screen size. Flight ontime. What strange the staff are not really French speaking, French is one of the official language of Switzerland.
Aircraft | Bombardier, A330 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | Paris to Tel Aviv via Zurich |
Date Flown | February 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"seats don't recline which is also unpleasant"
C Johnson (France)
✅ Verified Review | Flew from Tel-Aviv to Paris via Zurich with Swiss Intl Air Lines. Quite easy check in, airbus totally full which is unpleasant for an almost 4 hours flight. Seats don't recline which is also unpleasant. No inflight entertainment. Food was just ok. A kind of warm onion pie, a little salad. Well it's free but I'd rather prefer to pay some euros more and get a decent meal. Transfer in Zürich messy. Far less policemen to check passports so it means a long line. Then you have to control again your cabin suitcase, which was done already properly in Tel-Aviv. Staff rude. From Zurich to Paris, the new Bombardier which is a pleasant airplane. Slight delay due to a technical problem, we reach Paris with 15 min delay.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Tel-Aviv to Paris via Zurich |
Date Flown | March 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |