Just came up with them from Para to Aruba with an onward connection on Copa to Panama and Colombia. They had an inflight emergency and went back to Para. After a leisurely aircraft switch we left again now almost three hours late and my connection in Aruba was gone. The airline took no responsibility whatsoever for the missed connection not even to the point of offering a wifi space to make it a little easier to sort out options. Their only offer was to fly me back to Surinam. Faced with this prospect I bought a whole new ticket for an evening flight on Avianca which made for a pretty expensive trip. Their C class seats are pretty comfortable. Their catering was minimal.