✅ Trip Verified
| London Heathrow - Colombo - London Heathrow with SriLankan Airlines. Check in on each leg was quick and efficient. I wasn't offered fast track security departing Heathrow, but I was given an invitation for fast track immigration at Heathrow on my return. UL business class passengers get the use of the BA / OneWorld lounge at Heathrow T3. Not luxurious, but comfortable and well appointed, plenty of hot and cold snacks, and reassuringly plenty of seating. The Serendib Lounge in Colombo was small and felt a bit cramped but comfortable enough with a decent breakfast buffet (closed for 30 minutes or so to switch to a lunch buffet). Good, clean toilets and complimentary wi-fi in both lounges. The SriLankan equipment was an Airbus A330-300. Business Class in a 1-2-1 herringbone type configuration (note – the Sri Lankan A330-200's have a less generous C class layout). The seat was spacious and comfortable, and easily converted to a fully flat bed at the push of a button. A blanket and toiletries bag are provided, but no pyjamas. There is an enormous TV screen, but the selection of programming was somewhat disappointing, with very few recent film releases. Good selection of journey maps though, as well as downward and forward facing cameras. Food was of OK but not fantastic quality, with typically three options of starter and main course, but only one desert. Crew were efficient and courteous, if a bit unsmiling on the outward leg, much friendlier on the return leg. One of the Business Class cabin toilets was out of action for most of the return journey. Basically a decent enough Business Class product with good quality seating, so-so meals and entertainment and inconsistent (but never poor) cabin service. There are worse business class products out there, but there are certainly better as well.