✅ Verified Review
| Bangkok to Bahrain via Colombo. The first disappointment came when i headed to the check in counter at Bahrain International Airport where i witnessed a hostile crowd at the Srilankan Airways counter who were furious because the flight had been overbooked. I had checked in online a day earlier and this turned out to be an advantage since they called those passengers and told us we could proceed with immigration after dropping our baggage off, which was a huge relief. I never found out what happened to the other passengers that were not allowed to board. The next shock was finding out that our plane had no entertainment system on board and mind you were are talking about a flight that lasts for over 5 hours. I regretted not taking my ipad at that moment. And to add to my vows, the food I had specially requested was an absolute disaster. The wait in Colombo airport was short and we boarded our next flight to Bangkok. Now this was more like the Srilankan airlines i had heard of, with each seat having a console. The food was absolutely fantastic and the seats were super comfy too. The rest of the flight went off without a hitch. The return flight was a repeat of the first leg with no entertainment consoles on the flight and bad seating. I had a 7.5 hour wait at Colombo and regretted not taking a Visa On Arrival. The flight from Colombo to Bahrain was in a plane without any of the livery that you would expect and a really old plane which had interiors that were peeling off. The staff were exceptional and friendly. I would also recommend that the airline refit its planes with entertainment.