Spirit Airlines

✅ Trip Verified | Atlantic City to Fort Lauderdale. For a 6:45 AM flight the crew was surprisingly pleasant. This was one of Spirit’s older aircrafts with the old paint job and it looked a little bit beat up on the inside however the big front seat is always a plus, if you can, go for it. They took me from point A to point B efficiently, and on time. Spirit if you can pre-recline the big front seat a little bit more that would be amazing. I paid exactly for what I wanted and that is what I got. No major complaints here.

Not Verified | Las Vegas to Denver with Spirit Airlines. Terrible airline. Over priced baggage for poor service. Flight was delayed multiple times and partly due to waiting on a crew member who was extremely late. Not worth spending less money for the initial ticket for what we actually got. Baggage fees alone ended up being as much as a flight with better accommodations with other airlines. Nothing given to us to make up for our inconvenience. Even charged for non alcoholic drinks. Will never use this airline again and will discourage anyone I know to avoid them.

❎ Not Verified | Las Vegas to Denver. Two crew members arrived extremely late and separately and didn't act as if anything was wrong. We were given no information or apologies as to why and left to feel as if our inconvenience and money doesn't matter. Never will fly this airline again.

✅ Trip Verified | Seattle to Dallas. I hate this airline. I was confused about the carry on bag policy and had to pay $65.00 at the gate. The flight was late, seats are terrible, customer service was so bad. I will never fly this airline again. I found other fights on Alaska that were the same price. I hope this company does not survive. It makes you so angry when your vacation starts out with horrible travel.

Not Verified | Worst flight I have ever been on. It was $55 for a carry on which is insane. Never heard of being charged for a carry on. The seats were super tiny and I had to sit, crunched up by the window because the guy beside me kept falling asleep and his arm kept slipping onto my leg. None of the flight attendants cared.

✅ Trip Verified | Dallas Fort-Worth to Panama City with Spirit Airlines. Complete trash airline. Completely disregarded any of our concerns about our flight connection/time. We ended up stuck in Fort Lauderdale as a result of too short of a connection time and then did nothing to rectify the situation.

✅ Trip Verified | Experience with Spirit Airlines was horrible. My flight was at 6.20 am. I reached the airport at 5.10am. Their self tag kiosk was total chaos. The lines were back to the end of the airport entrance. By the time, I got to the kiosk it said boarding was closed. I had to stand in another line for another hour and the customer service made us to wait for another 30 mins. They said they couldn't do anything at this time, they claim they called for 6.20am passengers. There was too much chaos in the airport for anyone to hear their call. They were ready to book in another flight 2 days later for an additional $99/person. I checked online and there was another connection flight via MYrtle beach for the same day. The agent was rude and refused to put us on that plane saying they see more than what is listed on spirit.com. She said even if I booked online, it would be a waste of money. If the seats are not available, why would they show online. Either spirit.com is lying or the agent is lying. Either way it is outrageous. The whole thing is setup for the customer to loose the money. I didn't get any refund and had to book another airlines for $1000.00. Never fly or even book Spirit Airlines.

❎ Not Verified | Hartford to Orlando. Do not use this carrier, they are a waste of my time, booked online and selected my seats, upon receiving the reservation I did not have a seat assignment. Spent an hour on the phone with several representatives, they would not assign me seats. Trying to cancel and get a full refund, Spirit not making that easy even though I booked it literally 90 minutes ago. Did you all know that if you buy the $9 Fare club as part of the ticket purchase and then cancel the reservation within the 24 Hour limit to cancel Spirit will not refund the $59.95 fee for the $9 fare club? Even though it was part of the transaction and you haven't used the discounted rate to travel? Isn't that fraud? At the very least it's deceitful.

✅ Trip Verified | Houston to Las Vegas. I have tried to contact customer service and they were completely unhelpful and lied to me multiple times. Customer service says that our flight was delayed due to weather, yet at the gate they told us we were waiting for flight attendants to show up. Flight is now 3.5 hours delayed and we are now leaving the airport at 2am when we were supposed to leave at 10:30pm. I am very unimpressed and will be telling everyone I know about my experience. I felt unheard and ignored when I called and was looking for some compensation which is completely reasonable when there is an airline mistake/mishap not due to my fault or the weather. Even something small in terms of compensation would have helped calm the situation..Instead I felt more upset when I got off the phone. Really unfortunate because I love Spirit airlines, but if this situation is not addressed I will probably not fly Spirit again.

Not Verified | Houston to San Juan. My experience the worst, with the flights super uncomfortable, there is no internet or anything, but the most uncomfortable is in terms of luggage because they charge for everything. I brought my backpacks and charged me $ 65 - the worst experience I have had. It is preferable pay a few pesos more because the trip was 110 dollars more expensive than a ticket for another air line and with all the amenities. In addition, everything in the plane must be paid out of the trip higher than the rest of the airlines. Mi experiencia la peor con las los vuelos son súper incómodos, no hay internet ni nada, pero lo más incomodo es en cuestión del equipaje pues te cobran por todo yo traía mi mochilas y me cobraron 65 dólares la peor experiencia que he tenido, es preferible pagar unos pesos de más pues el viaje me salió 110 dólares más más caro que un pasaje por otra aéreo linea y con todas las comodidades. Además que todo lo que está en el avíon hay que pagarlo saliéndote el viaje superior que al resto de las aereolineas.