Spirit Airlines

✅ Trip Verified | Let me start off by saying this has been the worst experience, and will never fly spirit again, flight was scheduled to take off at 7:11 to get to Fort Lauderdale at 10:10, got delayed to 8:15, then 9:20, then after waiting for couple hours the plane was ready but we had to wait for “flight attendants” to get there they said,. Not only was the wait terrible I lost on a lot with my family I didn’t land in Florida till 1am and lost a night with my loved ones. After flight attendants get there we waited another hour to board the plane and another 30 mins to take off, attendant was very rude saying they are tired, as if us waiting 4 hours passed our flight time in metro airport With no ac didn’t get us tired. To make matters worse I seen an old lady that didn’t speak any English on a wheel chair waiting for her flight that was canceled at 6pm, lucky I spoke her language and got her assistance which again spirit messed up I gave the lovely lady 40$ so she can get a bite to eat because she has been waiting for a flight that was canceled 7 hours ago and no one to assist her.

✅ Trip Verified | Los Angeles to Pittsburgh. Flight was delayed then canceled last minute with no option to reschedule a flight until 3 days later with no compensation on a room or anything. No help was offered. Worst airline I’ve ever experienced. Missed work and may lose my job over this.

✅ Trip Verified | Austin to Los Angeles. One of the worst airlines in the business. If there was a negative star rating, this airline would certainly deserve that! I flew out to LAX from Austin on Sat July 20th at 8:15pm. The crew was not very friendly. The plane was decent but smelled like an out house which is surprising for a fairly newer model airplane. It was an A319. The food/drink tray was the size of my smart phone. We were not offered any water or beverages and snacks unless we agreed to purchase. When the plane landed at LAX, we were told to close the window shades because they didn't know where the plane was going. What? What does that mean? I kept my shade open. Overall, it was not a pleasant experience and I will never ever fly Spirit again.

✅ Trip Verified | Austin to Orlando. I fly all the time, and this was my first and last flight with Spirit Airlines. Never again. Terrible customer service experience, impossible to check in online, the app it is a joke, the planes are about as luxurious as a 20-year-old school bus, the seats are microscopic and don’t even recline an inch, they charge you for everything down to a water.I did not purchase this ticket because it was cheap, but because the timing worked. I will go out of my way to make sure I never have to fly Spirit again. The only good thing I can say is that the flight attendants were friendly and sympathetic to the fact that I was squished into my seat next to a man at least five times larger than me.

✅ Trip Verified | This is the worst company. I bought a ticket from Columbus to Newark with a stop at Myrtle Beach Airport. I was supposed to be in NJ the same day at 7pm. At my arrival at Myrtle Beach Airport around 4pm, I was told that my second flight had been cancelled, and I had only two options. First option: I wait until Tomorrow 4pm to take the next flight with spirit with no guarantee to be on the flight, I have to stay in line with many other unfortunate passengers to figure out if I will get a place on this flight. Second option: I book my own flight with another company and get a reimbursement with spirit, but spirit won’t pay for the difference in price and will only reimburse my flight from Myrtle to NJ (the cancel one). In fact they told me I have already traveled from Columbus so it’s on me. I was flabbergasted, like I never asked to come to Myrtle Beach at the first place. And on top of that they don’t provide us with any accommodation. I am stuck in middle of nowhere and I don’t know where to sleep. They said the flight had been canceled because of the weather but other companies were flying to New York. I ended up buying another flight with another company for the next day for 60$ more than what I paid with spirit at the first place and paid for an hotel room. So, thinking of making savings, I ended up spending more and miss one day of work. So to the question if I recommend Spirit airline I think my story say it all.

Not Verified | Absolute the worst experience I have ever had with airlines. They canceled my flight 3 hours before departure because of weather according to them, which I’m sure that was not true. In addition to that when I called they refused to send me to a different airport because it would be more expensive and refused to refund me my hotel loss for that night. On my way back from Charlotte to Tampa with a 45 minutes layover in Fort Lauderdale the airplane was delayed again in Fort Lauderdale due to weather storm according to them and 2 hours later they said they were missing a flight attendant and couldn’t depart until they could find a replacement. This was outrageous. My eta home (Tampa) is now 4 am. I will never ever again book a flight with spirits!

Not Verified | Sacramento to Las Vegas. My review is only about two great ladies that work for Spirit in Sacramento. Iman and Rhonda were wonderful, kind, knowledgable and very accommodating. They were bombarded with angry customers, however they solved the problems and everyone was pleased. The airline is another story. Greedy, uncomfortable all around bad. Thanks

✅ Trip Verified | First my trip from Baltimore to Minneapolis was delayed by 2 hours. Then on my trip back from Minneapolis, I was happy to see that the flight was on time and we might even arrive a little early. I shouldn’t have gotten my hopes up. Once we are boarded in the plane, an announcement was made that there is extra flight traffic heading east and that the plane has to return to the terminal to refuel. Are you kidding me?! No one could figure out to refuel the plane while an entire load of passengers got off and another boarded? No they would rather just make a plane full of people wait for no reason other than they can’t get their act together.

✅ Trip Verified | Indianapolis to Las Vegas. Just pay the extra money for a better airline. I have never met more rude, inconsiderate, and mean spirited employees. My boyfriend, who had never flown before, was attempting to attach our tag to our bag when a Spirit employee ripped it out of his hand and yelled “NO”. So that should’ve been a sign. We were then talked down to by EVERY SINGLE EMPLOYEE we encountered. I work customer service, I know it can be draining, but I always treat people like I would want to be treated. None of these people should be working with the public. Not to mention the comically uncomfortable seats. The one in front of me was caked with chewed bubblegum. I’m 5’7” and my boyfriend is 6’3” and we had to sit sideways. The icing on the cake was one of our flight attendants basically yelling having a conversation with a coworker the entire flight. Takeoff was around midnight and we arrived at around 6:00 am, so middle of the night for the passengers. Delayed several times, moved gates several times.

✅ Trip Verified | Chicago to Los Angeles. This is the worst airline I have ever used. Delayed us for "weather" which I know to be rubbish since we drove from the city the plane came from. Then when our plane arrived they gave it to another flight that they moved to our gate and delayed us another 3 hours! Unfortunately I am still here but I will never use or recommend Sprit Airlines.