SpiceJet

Not Verified | Pathetic and Terrible. Changed the schedule more than 10 times since the booking. At one stage the departure flight from destination became earlier dated than the departure flight from the origin. Due to this, I had to cancel my tickets and suffer losses. Will not consider this airline anymore. Worst experience. I think they make their revenue by people cancelling the flights rather flying with them. Long Live SpiceJet.

Not Verified | Delhi-Pune. The staff has no answers for our queries. Can't get valid explanations for flight delays, even for the ones as long as 10 hrs. They need to work on their management or shut the airlines. We look forward to flying with airlines like Vistara, Air India, Indigo, rather than an airline like this. When you look at the screen, you only find SpiceJet flights delayed. Terrible terrible experience.

✅ Trip Verified | They kept changing flight timing from 8 pm on 1 June 2023 to 11:45 pm to 3.15 am on 2 June 2023. This keeps happening very regularly. Why do they give the initial timing when this delay happens so frequently. And staff are so less sensitive. No display about flight delay at boarding gate. Pathetic experience. Try to book one day in advance if someone is left with no other option than this airline.

Not Verified | Such a lousy airline. They keep changing their departure timings so often that one would forget the real departure time. If possible stay away from this airline. They have delayed the flight timing by 5 hours and they have changed the departure timing thrice.

✅ Trip Verified | We are a family of 3 and had booked a flight to Guwahati from Mumbai for 6.10am for Wednesday 17th May 2023. It was supposed to reach around 10. We had an onwards journey to Shillong. When we tried to check in, we realised that flight has changed to evening 19.00 hrs. To avoid losing a day in Shillong, we had to book a day prior and had to book a stay in Guwahati. Spent around 20k more. This flight was delayed by 30 min. On our return journey, we had a ticket from Guwahati for 17.10 hrs on 21st May 2023. Reaching Mumbai back at 20.30 hrs same day. While we tried checking in previous day, we learnt that flight time has changed to 23.30 hrs. And reaching back at 3.00am the next day. We had no choice as other airline flights were not available for 3 people or exorbitantly expensive. We had to continue and checked in. The flight was delayed from scheduled 23.30 hrs on 21st May to 00.45am on 22nd May. We have landed on T2 terminal at 4.20am. We have lost sleep, money and an entire of work day pre travel and post travel. We have barely slept. They have offered a sandwich and Rajma Chawl at the airport. It is a hardship which we will never forget and not recommend SpiceJet to anyone. The leg space between the chair is extremely low. An average height person like us was hitting knee to the seat ahead. Extremely bad experience both ways. There was no courtesy shown to us by SpiceJet ground staff and cabin crew. Just a customary apology was given. We will never recommend Spicejet airlines to anyone. If there was a zero star or negative star to rate, would have picked it to rate the service.

✅ Trip Verified | One of the worst experiences on a flight. I was heading out from New Delhi to Bangalore and it was not worth the effort. The seats were not as expected cleaned, the seat covers was teared from one side, likewise the seat which is allotted to me don't had the seat movable button since it was broken, so all through the entire excursion I needed to sit truly awkward.

✅ Trip Verified |  Booked a spicejet from port blair to Chennai on 6th May. After check-in was done and making us wait for 2 hours, flight was cancelled with a reason of operational issue. This cancellation happened after the flight was delayed 3 times. Spicejet is so horrible that they couldn’t arrange us another flight or consider rebooking our connecting flights. I had my another flight booked from Chennai to Bangalore on the same day which I had to cancel without any refund and spicejet just said "Sorry". Though spicejet gave accomodation which I never wanted this was a horrible and insensitive experience I had with spicejet.

✅ Trip Verified | When I enter the airport, Spicejet person asked me whether I am having a printed boarding pass or not. I said that I am having the printed boarding pass and it's in my mobile, then he asked me to go the luggage dropping counter. The staff who was on the desk checked the weight of the luggage and asked me to screen the luggage and drop it in luggage belt. I said it's only hand luggage so I asked him to allow to carry with me. I also told him that I have travelled from Mumbai with same Hand luggage before two days. But he rudely asked me put in the luggage as the weight of the luggage is 8kgs. I requested him as I am having a connecting flight to Bhubaneswar so plz allow as it is just 1kg above the limit. But his behaviour was not at all satisfactory. I am posting this at 1:30pm sitting at boarding gate. Boarding is scheduled at 12:55pm and Boarding is not started.

✅ Trip Verified | The services are very pathetic. The flight is re scheduled 3 times in a day. The worst part is they do no provide any compensation for the flights they delay. Not only today’s flight but the flight I have booked for 19 may is also rescheduled. SpiceJet didn’t informed me about the same. The broker Cleartrip has informed about the same. I will have rethink about my decision for travelling in SpiceJet as I m not able to reach anywhere on time. My meetings, functions are all delayed because of the airline. My continuous 2 flights is been rescheduled to a different date.

Not Verified | This is our first experience with Spicejet and we are highly disappointed. This is probably the worst Airline. Our flight got rescheduled 3 times and we had to wait for like 7 hours on the Airport which was so exhausting. Just one word - Pathetic