SpiceJet

Not Verified | Our flight was delayed 3 times (from 6 it became 7:14 then 8:10 and then 8:55) and even when the flight was delayed for the 3rd time they weren't sure if they're going to delay it again or not. They said it was because of a ‘technical difficulty’ but all the flights had been delayed so it definitely wasn't that. We demanded for free food but even that wasn't provided. We finally boarded the plane at 8:30 after arguing a lot. This was my first and last experience with them.

✅ Trip Verified | They kept delaying the departure 1 hour and again another hour, and again another hour. After almost 2.5 hours and making passenger sit in flight they say their is technical glitch.

✅ Trip Verified | Worse service ever, misleading information, also they will charge you extra money in each step so if your ticket price is 1000 Aed then you will ending up paying 2000 because of their stupid policies. If you don’t like then they ask you board other flight

✅ Trip Verified | Worst domestic flying experience ever. They were constantly changing the timings of the flight, they were not taking any responsibility for delaying the flight and not even offered us refreshment willingly which is the in rules. My original flight was in 8:10 a.m. but after all the delays and rescheduling it started boarding in 7:00 p.m. Their behaviour was very rude and they won't take any responsibility for anything. 2 fellow passengers were in the airport since 12pm but they didn't offered them any refreshment or anything. SpiceJet is an utter disappoint as flight service provider. I would never every recommend SpiceJet for any kind of flying.

✅ Trip Verified | First of all please don’t trust on SpiceJet. They never on time. They can kill your planning. Unlimited rescheduling. If you have any urgent work, inter change of flight be careful. Really worst experience.

✅ Trip Verified | Ground Staff and Customer Service Staff are very helpful and supportive. Inflight experience is wonderful and spice max facilities are an added advantage. Thank you and keep up the good work .

Not Verified | I had booked a flight from New Delhi to Shirdi travel date 17-June-23 and had accordingly booked my hotel and other itineraries. The booking was done way in advance to make sure everything is in order. Now 2 days back I received an SMS from SpiceJet that the flight has been cancelled and there is no alternative flight available. I spoke to SpiceJet agent and requested them to arrange a flight for me on another carrier which is Indigo on which I was told that I need to write to higher authorities. This is plainly making a fool out of the customer as now the only direct flight which is available is Indigo and is more than double the price I paid for SpiceJet flight booked in advance. SpiceJet always does this with their customers. If they are unable to operate they should shut down operations but shouldn’t cheat the customers. I had to pay INR 12000 extra for the alternate flight to reach Shirdi.

✅ Trip Verified | My husband was traveling from Dubai to Delhi, his flight was supposed to be on 11:00 am which got delayed and scheduled at 6:00 pm. He waited there at the airport patiently and now they are asking him to reschedule his flight after 2 days or take total refund. Worst airline ever.

✅ Trip Verified | The worst airline to fly with in terms of time management. Last 5 flights I have taken with this airlines has resulted in dela . Todays flight is been already delayed by 1.5hr, which is very big disadvantage for me. The seats are uncomfortable and leg space is very minimal. Strongly don't recommend and not planning to take any further trips with this airlines

Not Verified | Staff at Delhi Airport misbehaved, insulted me and did not allowed me to board the SG 8192 from Delhi to Mumbai on 6 Jun 23 which was rescheduled from 1820 hrs to 1925 hrs on 6 Jun 23. SpiceJet did not send any SMS/email for reschedule. When I reached Airport at 1750hrs (85 min before), Security Staff at Airport didn't allowed me to enter as I couldn't show any SMS/email of reschedule. At 1825 I could enter and rushed to Spice Jet counter but they didn't allow to board the flight. When I shown my defence Id and informed that I am on official operational duties. They insulted me and still didn't allow to board the flight. One of the worst flights SpiceJet