SpiceJet

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 155 reviews
4/10
No Skytrax Rating
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4/10

SpiceJet customer review

(United States)

DEL-DXB. Check-in was chaotic but ground staff were efficient and helpful. Flight on a new 737 but legroom was tight but the seats were ok for a short 3 hour flight. Service was extremely inefficient it felt like the cabin crew did not go through proper training. It took them more than 2 hours to service the entire aircraft and we were lucky enough that we pre-ordered our meals beforehand. Also they served our meals first before our drinks which should have been the other way around. We nearly choked waiting for our beverage. Food however was of excellent quality. The quality and quantity were great and while it was just a basic meal the taste far exceeds that of other major airlines like Emirates. Overall a mediocre flight. While crew was a just a little bit friendly the service efficiency was just a disaster.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
6/10

SpiceJet customer review

(India)

Delhi-Dubai-Delhi on Boeing 737. Both Flights on time. Spicejet doesn't have IFE and food and beverages are buy on board. Seats have no leg room at all. Staff is ok (if not great). Overall flight is not recommended. Indigo airlines is a much better option.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment 12345
Value For Money 12345
no
8/10

SpiceJet customer review

(India)

SG 275. The flight was excellent and the crew members were friendly. The flight landed 30 mins ahead of time and I will choose Spicejet again in the future. However the flight should have some entertainment.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

SpiceJet customer review

(India)

Recently took flight from Delhi to Aurangabad on 7th June 2014. Departure time was 10am. Check in was smooth. We were bussed to the aircraft. The bus was air conditioned and well maintained. Though the flight took off 15 mins behind schedule it landed at Aurangabad on time. The aircraft was well maintained and the staff were very helpful. Will certainly fly Spicejet again.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
5/10

SpiceJet customer review

(India)

I travelled by Spicejet flight (SG-248/247) from Mumbai to Goa and back. Both times the flight was delayed by 15-30 minutes from the scheduled departure. The biggest let down about Spicejet is the fact that they have a very extensive food menu but they don't have any food or beverages onboard (except for water). I had pre-booked and paid for a meal (Chicken Sandwich) for my onward flight which was never served to me. The reason given to me was that there was no food available onboard. Don't get fooled by the pre-booking discount (20%) they offer as they charge a convenience fee which eventually escalates the price more than buying the same meal on flight. The FA's just keep running from one end of the fuselage to the other carrying papers in their hand. I can't recommend Spicejet.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
no
10/10

SpiceJet customer review

(India)

Travelled from PNQ-BLR return. Both flight were airbus A320. Punctual and left on time and reached few minutes ahead of schedule. Cabin crew were friendly and cheerful. As it was just an hour long flight I did not opt for any in-flight food but I observed that the portions were rather small. Seat pitch is bit cramped but OK for short domestic flights. As expected from a budget carrier there was no in flight entertainment but the in flight magazine was nice. Total 22 kilogram baggage allowance (15 for check in and 7 for cabin) is also generous. Overall pleasant experience will definitely fly with them again.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

SpiceJet customer review

(India)

I flew from Bangalore to Bangkok last month it was a good experience with on time arrival and on time departure. Cabin staff were we co-operative and friendly. the only negative part as per me is the legroom which is not so comfortable for longer travelling.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
yes
na

SpiceJet customer review

(India)

I traveled on February 9 2014 from Kolkata to Mumbai and was extremely disappointed with the experience. I have written some really good reviews in the past about Spicejet however this experience was not up to my satisfaction. The aircraft used was an old Boeing and the interiors were extremely shabby. Most of the seats were torn from all corners and were in extremely poor condition. The leg room was the worst I have experienced on a flight. They need to sort out the basics rather than focusing on being #1 in terms of on time performance. The only good thing I can think of in the entire flight was the behavior of the cabin crews.
Cabin FlownEconomy Class
Seat Comfort N/A
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
5/10

SpiceJet customer review

(India)

SG3302 from Belgaum (IXG) to Chennai (MAA) via Bengaluru (BLR) by VT-SUP (Q400 propeller aircraft). Departed ahead of time from Belgaum and arrived around 30 mins early into Bengaluru. The plane stopped at BLR for around an hour for refuelling and cleaning. BLR to MAA flight also departed around 20 mins early from BLR. Clouds at Chennai made the landing very turbulent. However the (only 2) cabin crew were very friendly and smiling.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

SpiceJet customer review

(United States)

Mumbai to Mangalore 5th Dec 2013 12.30 pm. We never had any problems with baggage they allowed 2 check in bags for each passenger approx 30 kg/passenger. Airport personnel were pleasant even inflight service was nice. Right on time. Aircraft's are new.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes