Singapore Airlines

✅ Verified Review | It was my first time aboard the new Singapore Airlines A350. Although it was a very short flight between Kuala Lumpur to Singapore, it was fantastic. The A350 cabin seems very bright and spacious, the Singapore Airlines design is elegant and modern. The crew was outstandingly friendly and professional and made this short hop one of the best flights I've ever taken.

✅ Verified Review | Flew Singapore Airlines from Sydney to Singapore. A380 Closed Suites were amazing. The privacy, the special meal, which was Boston Lobster in my case and the Noise canceling headphones gave me enough comfort to take a nap, watch a movie and write a journal about the 5 days that I've spent in Sydney Australia before boarding this flight. Very comfortable and completely hassle free. The flight attendants were there anytime I needed and Seat 1A was great.

✅ Verified Review | The flight was below usual Singapore Airlines standards. It was a first generation Boeing 777-200 fitted with outdated seats, personal tv screens etc. Even the business Class seat was at least 10+ years old recliner. Service was quick and food was ok. I did not feel to get the level of service you would expect when you pay extra money to fly Singapore Airlines.

✅ Verified Review | Flight from London Heathrow to Singapore. I had booked the flight through a partner airline and had made several attempts to arrange an aisle seat prior to the flight, however as it was a full flight, this was not possible. However, the airline did assign seats prior to the departure, which was helpful. I have flown with Singapore Airlines several times, and can't fault their inflight crew, who are helpful and try to accommodate any requests. Is one of my preferred airline for bookings in the future.

✅ Verified Review | Moscow to Sydney via Singapore with Singapore Airlines. Our airplane had a technical issue on the Moscow to Singapore (A350 SQ361) leg. Passengers were kept inside of the airplane for 6 hours while the plane remained on the ground in Moscow airport. SQ did not arrange return of passengers back to the terminal. Neither hot meal was served onboard only a pack of chips within 6 hours. Crew provided little and infrequent information. Some passengers panicked and disembarked. We missed our connecting flight to Sydney and had to spend an extra 9 hours waiting for the next flight. As a result of the delay I was supposed to go to work straight from the airport after 38 hours of the prolonged journey. The airline asked me to write a detailed letter describing what happened. I spent my time and did that. In return I received a standard email with apologies.

✅ Verified Review | Bangkok to Singapore return. I had little to no queue at the check-in counters at both Bangkok and Singapore airports. Boarding was orderly and in accordance to the boarding group indicated on the tickets. In Bangkok, the staff hold up clear signs indicating doors to use by premium passengers and economy passengers. The A330 was quite new and comfortable. The screen for the IFE is large and has plenty of movies and programmes available. Two options were available for meals and in both journeys, I got my choice of meal despite sitting in the last row. I opted for the red chicken curry for the outgoing flight and stir fried pork with fried rice for the return flight. Both delicious and portions adequate. Although the seats were in the last row, they were able to recline with some room to spare before hitting the wall. The toilets were near the last row of seats but they were positioned further back, toward the galley area. Cabin crew worked hard on this 2 hour flight with hot towels given at the beginning of the flight and a meal service with coffee/tea run after the meal. One thing useful is the foot pedal that is attached to the toilet trashbins. This is a feature I have not seen on some new planes of other airlines. Toilets were well stocked.

✅ Verified Review | Brisbane to Singapore and the experience was a pleasant one from the very first welcome. I am overjoyed that Singapore Airlines has reinstated the lager B777-200ER on this route especially in Business Class as it provides a 1-2-1 layout, with the long haul business class product rather than the 2-2-2 regional layout. The crew was very attentive and welcoming, taking meal orders before take off. Food was excellent as were drinks.On the overnight flight you have the choice of either a meal after take off or before landing. I choose mine after take off wanting to sleep. I was awake for breakfast and was offered the continental breakfast. The IFE on this plane is a little bit older as is most notciable on the flight path screen and the old remote, but still an excellent selection. The flight was 45 minutes ahead of schedule because of strong tail winds.

✅ Verified Review | Singapore Airlines new route Singapore - Canberra - Wellington - Canberra - Singapore. Flights to and from Singapore are overnight flights departing 23.00 from Singapore and midnight from Canberra to Singapore. Old plane but has 34 inch pitch in economy, heaven compared to other airlines 31-32 inches. Seats are quite firm but a good 19 inches wide. In both directions the meal is only a snack with a drink after takeoff, served really quickly to be able to turn the lights off. Extra drinks only on request. This allows Wellington passengers to get some sleep as they have already had a 3 hour flight to Canberra and a 1 hour transit. Breakfast is generous served with coffee and tea refills. The other bonus for this flight for Canberra residents is not having to get to Sydney or Melbourne and not having to deal with Sydney airport. For many Canberra residents it is only a fifteen minute drive to Canberra airport, check in is fast as it is the only flight out. With internet check in it is a bag drop. You can leave home two hours before take off and be in the departure lounge with time for a drink before boarding.

✅ Verified Review | Amsterdam to Singapore. I was looking forward to fly the A350. After booking the flight I received an offer to upgrade to Premium Economy, but I rejected after reading a number of reviews. The flight was departing behind schedule due to passengers who did not turn up and a time consuming de-icing process. I am glad I did not take the Premium Economy upgrade offer. Walking through the Premium Economy section during boarding I did not experience much added value by looking at the hard product, compared to Y. The seats look pretty narrow as well and not that much pitch. The business seats look great though. The Economy product is very nice in my opinion. Seats are maybe a little bit narrower than in the Boeing 777-300, but the pitch was good (I am 1.80m tall, enough space), decent recline and a huge entertainment touch screen which was awesome. The cabin felt spacious because of the high ceilings. Also higher humidity. Great aircraft! I was very dissapointed in the cabin noise level. Yes, take off was less noisy but not during the flight itself. I think it will be less noisy in front of the aircraft but not sure about that. Customer service was good (not exceptional) and the meals were delicious. One of the best meals ever had on a plane. I appreciate the metal cutlery and hot towel cloths. Overall, it was a great flight and I am looking forward to the next one! And I made my connection flight (which was very tight) thanks to the very efficient airport of Changi.

✅ Verified Review | Singapore to Houston via Manchester. Flight left Singapore on time and cabin crew provided hot towel followed by drink and light supper after take off. FAs patrol the cabin with water, juice and snack runs every 15-30 minutes and very helpful when I requested additional drinks. They turned the lights back on and started the hot towel, drinks and Breakfast service before we arrived in Manchester. Flight deck communication was adequate; we know we were ahead of schedule and can expect that Manchester is foggy and cold when we arrived. Entertainment system was a slightly older one without touch screen but still contains more than enough movies, TV series and games to keep passengers entertained. The flight left Manchester behind schedule but arrived on time in Houston. Fresh set of crew got on board from Manchester going to Houston. There is one FA that we knew from our previous flight 2 weeks back between SIN-CGK; back then she mentioned she'll be in this flight and she was! She was one of the better crew members in our past flight and her bright and cheerful personality shines through in this flight as well. Even though other FAs in this flight to Houston were also polite, courteous and helpful as expected, but most of them were not as personable and does not exude a warm personality in giving their service. Most of the FA on this flight tends to give mechanical service and you can feel that they are here to perform as expected, but missing the part where they should be able to engage their customers in a more personal way. However they did a great job in providing their services throughout the flight, keeping us full with three meal services and drink-snacks in between, also keeping the restrooms clean and well-stocked. Flight deck communications are adequate; we were informed about possible turbulences along the way so we can prepare, the time we will be arriving in Houston and also the local weather informations.