Singapore Airlines

✅ Verified Review | Amsterdam to Singapore. This was a new A350 which was recently put in service. The seats were slightly narrower than the older business class seats; however in my opinion this does not decrease the comfort level. The seats were very comfortable and there were a lot of storage space for my belongings (to the point that we have to check every space before we leave the plane). The touch screen function is quite new from SQ and this made a lot of difference as older remotes can me quite tough to press as the plane ages. Service on the cabin was very good as usual; food was fantastic cabin crew were friendly and gracious. They were especially helpful towards by two parents, one with a wheelchair and the other less tech savvy with the entertainment system. Business class in SQ these days do not get much personal items given in the business class giveaway bag (compared to say LX and AY). However as this year was the 70th anniversary of SQ we were given a special leather bag.

✅ Verified Review | Singapore to London. Business class with my family for holiday. Daytime flight thus the service quality becomes very important as there were not much sleeping time. A380 has been in service for a while thus the seats are quite worn and despite the best maintenance it still shows, the buttons are tough to press and the inflight entertainment remote is also quite tough to be responsive; having said this they have promised to revamp the seats soon. The seats are quite wide and when converted to a bed the upper part of the seats are wide and comfortable but the lower part where the feet lays are a bit narrow. Food was fantastic as we applied for book the cook facility. The satay was amazing and the subsequent courses did not fail to please my family. Inflight entertainment was very good but I would have loved a wider collection of not-so-recent movies. The cabin service is fantastic; cabin crew makes an effort to recognize us and even some recognized us on other flights where they were on with us on a later date.

✅ Verified Review | Singapore to Jakarta route 1-2 times a month for 8 years. Compared to the competition for the same route, Singapore Airlines provides the biggest plane (AF used to serve the same route with their big plane but this ceased 2 years ago) with Garuda only providing 2 big planes for this route/ day. The big plane factor here matters, as the smaller planes tend to be parked away from the terminal and thus the passenger has to take a bus to the main terminal. Bigger planes almost always gets the aerobridge and thus the disembarkation process is way faster. For this 1.5 hour flight Singapore Airlines provides a meal (and also their full-service competition) and the speed of service for the food is amazing. The selection of food is pretty good however the selection for special diets have to be made online in advance. No connectivity on the flight. Leg space is pretty good compared to their competition; however the price for this route is pretty high, can be as high as a price from SIN to NRT on low season, for example.

✅ Verified Review | Paris to Singapore, One of the lousiest flight I ever took! The seat was broken and the airline can’t find any replacement. The TV equipment at some of the aisle were also broken. I filed complaint but no feedback to date.

✅ Verified Review | Medium haul flight from Singapore to Bangkok. The plane was a rather dated B777. Nevertheless, the cabin was well maintained, and the seats were comfortable and offered sufficient legroom. The food was very tasty. However, I was most impressed with the service of the cabin staff. I was wearing a suit, and the flight attendant asked me whether he could put the suit jacket on a hanger, which has never happened to me with any other airline.

✅ Verified Review | Sydney to Singapore. I have to say the flight was in a very poor condition with Singapore Airlines. I was sitting on the upper level of the plan, and the interior is very dirty (marks everywhere on the walls, handles, corners) and seat covers torn when I looked around. The entertainment system is a joke, I think may be back in at least 10 years you will see those airlines are using those system that you can't play the movie you chosen from the beginning and have to play them half way based on the entertainment system schedules. I was shocked to see any airline are still using those kind behind entertainment system, don't even mention it's Singapore Airlines, which will charge extra amount of money for nothing! The food was ok, typical airline foods. Service is good, but be honest I rarely see bad service in any airline, so I'd say it's standard. Overall, the aircraft in horribly poor condition as well as its entertainment system!

✅ Verified Review | Singapore Airlines is definitely one of the best. My flight from Singapore to Istanbul was punctual, the FAs were attentive and corteous, the seat was comfortable, the legroom was spacious, the food was delicious. The only downside was the IFE, the screen was small, blurry and not touchscreen, the earphones were not comfortable, for a long haul flight entertainment was an important aspect of the flight. I hope SQ put more attention to these small details

✅ Verified Review | Jakarta to Singapore. This was my first time flying with Singapore Airlines and I was impressed. The flight was on time, the cabin crew was friendly and courteous. The cabin was really clean. It was a short haul flight which only lasted for 1 hr 45 mnt but really enjoyable. The food was decent for a short haul flight. It has 3-3-3 seat arrangement which is great and the legroom was spacious. I wish they could improve more on the flight entertainment system because even though the movie selection was great and had many new titles the touch screen was not responsive and the earphones were not comfortable enough

✅ Verified Review | Singapore to Bangkok. Singapore Airlines provides a reliable and consistent service. The flight attendants welcome passengers on board with smiles and are present to assist passengers to their seats and provide help with hand luggage, etc. There are 2 meal options and having flown this route over 5 times in the past 12 months, I have always managed to get the option of my choice. The entertainment options are wide and varied and the attendants present throughout the entire flight. The airline recently upgraded the earphones given out to passengers which passengers can bring home. Each earphone pack comes with 2 pairs of spare ear pieces of different sizes. This airline is definitely ahead of the curve and the challenge is to see how it maintains its lead during times where the industry is full of tough competitors without compromising on standards that its loyal customers have come to expect.

✅ Verified Review | Sydney to London via Singapore. The service by Singapore Airlines was amazing from start to finish. Check in staff were friendly and helpful. On both flights the cabin crew were attentive and friendly. Food was good and there was a reasonable amount of entertainment to watch on the large personal screens.