SilkAir

Have flown with Silk Air many times on the SIN-PNH route but have not wrote a review before. The service has always been good and plenty of leg room. The food and drinks are just right for this short 1hr 45min flight. The return to SIN this time was hampered by bad weather and we were delayed 15min landing but the pilot managed to keep clear of the worst and kept us informed. There is no in flight entertainment as such but I'm aware of this and have my ipod and book. Will fly Silk Air again.

Return flights from SIN to Penang in early September travelling as a couple with two kids under 2. Just like it's big brother SQ Silkair maintained it's excellent approach to customer service. Attendants were patient and accommodating in helping with our two little ones offering toys and baby food as well as blocking a seat next to us. On the return flight I left a carry on bag on board and didn't realise until we had reached LHR! By the time I was able to access email there was already a message from the airline saying they had the bag at Changi and asked how they could get it back to me. I asked if it could be forwarded to Munich the next step on our itinerary and they have arranged it. Outstanding.

SIN-HKT return on A320. A great experience! Friendly helpful staff with bright clean comfortable cabins and nice food. Both flights on time and the aircraft were spotless. I hope I get to fly with SilkAir again!

SIN-SUB in Economy Class. Flight delayed by 15 minutes and the pilot made an apology to all passengers. The in- flight service was better than SIA. FA were friendlier and attentive. Food was tasty but there are no PTV. Overall it was a pleasant trip with Silk Air.

Thu 25 July 2013 I flew (MI 221) from Surabay to Singapore. During the meal service it was surprising that they just passed me by without offering anything. All passengers in front behind and next to me got offered the meal. They were 2 trolleys with 4 stewardess. When they passed me by I called one of them and asked if I could talk to their supervisor and again surprisingly they still did not notice that I haven't been served.

SIN-CEB return flight on SilkAir flight was punctual. Seating was good but food service was somewhat disappointing. Entertainment is provided on shared drop down screens but no sound! You watch programming in silence. Silkair is claiming to be best regional airline but service provided is only on par with other budget carriers such as Cebu Pacific. Cost of flights are vastly greater than the other low cost carriers who offer comparable service and only becomes a viable choice when used as an add on flight to Singapore Airways flights.

Singapore-Chiang Mai-Singapore as part of a Singapore Airlines codeshare ticket. Flight to Chiang Mai was a little late departing but flight back to Singapore departed on time. Both aircraft very clean and well presented. Cabin crew were very friendly and responsive to any request. Legroom quite acceptable for a regional airline. Food was also very nice and actually more than we had expected. If these two flights were typical of Silkair we would be very happy to fly them again anytime.

Flight 488 from Singapore to Kolkata. Flight was a night flight and was very comfortable. It was very easy to fall asleep since the seats were comfortable as well. The food served was satisfactory. There was a shared entertainment system showing some TV shows. Flight did not have a personal entertainment system but I like the atmosphere without a personal TV. Flight was very comfortable and I would fly with them again.

Flew SIN - Phnom Penh on 28 June 2013 return on same date. Flight on time food and service is great. Would like the s$620 fare for such a short flight to be more affordable and that the food quantity was slightly more.

Koh Samui-Singapore 26/05/13 on a newish A319. A great flight comfortable seating smart clean cabin excellent meal and very friendly staff-cannot fault and definitely recommend.