SilkAir

SIN - Koh Samui - SIN. The crew on the flight to KS were very slow and we still didn't have our food by the time the captain said that we were starting our descent. Flight back the crew were very efficient and food was tasty.

Flights from Singapore to Penang on 16th February return sector to Changhi on 26th February. Smooth flights both ways with attentive cabin crew and informative flight crew. For such a short flight approximately an hour each way drink and sandwich served. Only criticism was the lack of sandwich choice tuna on first leg sardines on the return. An alternative would have scored maximum choice. Flights all on time.

SIN-SBY-SIN on 30 January and 1 February. The SIN-SBY leg was okay - cabin crew forgot about my son when distributing children meals and only remembered when they saw him at the general meal service. One stewardess blurted out that they missed out a child another hushed her though I had already heard it. The service on the return leg was much better. Food was good though the portion size was rather small even for my 8-year-old. Seat pitch is comfortable with reasonable leg space. Would have rated them better if not for the lapse in service on the outbound flight.

SIN-DVO-SIN. This is a gem of an airline I have used this service to Davao on many occasions and always been extremely impressed with the staff food and aircraft comfort. When you consider that this is the only direct service into Davao from outside the Philippines it represents great value for money when compared to having to transit either Manila or Cebu.

SIN-KCH. The plane was a full one but the SilkAir crew handled the crowd professionally. The four lovely air stewardesses greeted and smiled all the time which resonates with the company's latest campaign "Feeling Home Onboard". The only downsides are: The crew should speak better English and when the leading air stewardess made any announcement she should needed to be a little louder. Other than that a simple pleasant short flight which I enjoyed.

I flew SIN-CJB-SIN in Economy Class on November 17th and 29th. I have flown on this route twice before (in 2009 and 2011) but the flights had since been retimed to be more convenient. Both flights were close to 100% full. The aircraft were two very new A320-233s (9V-SLR and -SLQ respectively) and each flight took just over four hours. The Economy Class seats were fairly comfortable with adequate lumbar support and average pitch and legroom. Seat recline was limited though. One of my biggest gripes about flying with SilkAir is the lack of in-seat screens which many other airlines in the region and worldwide have fitted in their narrowbody Economy Class cabins. In- flight entertainment was the Silkwinds magazine (a fairly interesting read) and overhead screens showing silent films which in my opinion is insufficient for any flight of over two hours in duration. Drinks and a packet of nuts were offered a few times during the ascent cruise and descent and at mealtimes. The meals (lacto-ovo vegetarian in my case) were satisfactory though not as good both in terms of quality and quantity as the meals served onboard parent company Singapore Airlines' shorter flights. It is worth noting however that all service was conducted very courteously and to very high standards. Also worth noting is SilkAir's new 30 kg checked baggage allowance which I found very useful. All in all for the price paid (S$641.80 round-trip per adult) SilkAir offered fair value for money - though I hope to see an improved onboard product with the arrival of the airline's first B737-800s next year.

Flew SilkAir from Singapore to Kathmandu and back. It was an A320 with very generous legroom in its economy class. The service was solid the meals were OK (although the meal out of Kathmandu was less good than the one out of Singapore) and although there is no in-seat IFE system time flew by quite quickly. Nothing extraordinary but good enough!

Hanoi to Singapore - excellent service - polite and attentive. Flight not full so able to move around the cabin and find a seat without someone next to me food and drinks absolutely fine. Great value for money. Would definitely fly Silk Air again.

SIN to Chengdu on 10 Nov 2013 - first time with Silk Air and very pleasantly surprised for a low cost carrier - excellent service food and drinks good.

I was travelling from Singapore to Manado 30 April and 21 June. It was amore than 3 hour flight. It departed from Changi at 9am. Everything was fine except the in-flight entertainment was quite boring. This made the trip seem longer and boring. Wish there was a movie. If this was an evening flight passengers would be resting or sleeping.