Shaheen Air

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment N/A
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 9 reviews
6/10
No Skytrax Rating
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7/10

Shaheen Air customer review

Review by (United States)

Although a low cost airline, Shaheen Air was quite nice, although the airport check-in was pretty bad with only one line and the agents taking forever. The flight had a gate change 4 times, and we had a one hour delay announced at the last minute before boarding was to finish. The flight attendents were very friendly during the flight and the aircraft was decent, also the meal (some chicken mayo bun with a chicken leg along with marble cake) was pretty delicious and filling. The plane was leased and originally from SpanAir so the cabin had grey leather seats, but it was comfortable though. Also a nice touch from Shaheen Air was the pre-takeoff water which was provided and newspapers in English and Urdu.
AircraftA320-200 AP-BLK
Type Of TravellerFamilyLeisure
Cabin FlownEconomy
RouteKarachi to Multan
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
7/10

Shaheen Air customer review

Review by (United Arab Emirates)

I flew with Shaheen Air during Ramadan on international route. Flight was comfortable and female crew was friendly. Before iftar they served dates and juices and served dinner which was good biryani, raita and cake also orange candy was nice touch. There was a bad smell in the aircraft. Hopefully next time they will use spray inside the aircraft for bad smell.
AircraftAirbus 300
Type Of TravellerSolo Leisure
Cabin FlownEconomy
RouteDubai to Karachi
Date FlownJuly 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
6/10

Shaheen Air customer review

Review by (Pakistan)

Flight reached Lahore 1.5 hours late but otherwise it was okay. Flight attendants were nice and stopped passengers from getting up whilst the seat belt sign was on. The plane was packed but the first 3 rows were open, I was in row 4 and we moved up and a row and sat comfortably. Everything else was fine. The toilets were a mess, they were leaking and the drainage pipe was closed plus no toilet paper. I would recommend this flight as a second option.
Type Of TravellerFamilyLeisure
Cabin FlownEconomy
RouteKuwait to Lahore, Pakistan
Date FlownJuly 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
4/10

Shaheen Air customer review

Review by (Saudi Arabia)

Very poor service overall. We were 5 persons in total and none of us got adjacent seats to each other. Highly mismanaged and overloaded overhead compartments. Food was good, cabin staff was very cooperative.
AircraftB737
Type Of TravellerFamilyLeisure
Cabin FlownEconomy
RouteKarachi to Lahore
Date FlownAugust 2014
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
8/10

Shaheen Air customer review

Review by (Pakistan)

Flight from Karachi to Islamabad plane 737-800 flight was pleasant and no turbulence during the whole flight enough leg space to stretch your legs as being a domestic flight there wasn't any entertainment available but the food was excellent. Even though the airline is cheaper than other airlines in terms of service and satisfaction it has an edge over its competitors.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
3/10

Shaheen Air customer review

Review by (Saudi Arabia)

NL721 Peshawar to Jeddah 19/11/12 B737-800 (Midwest Air). Flight time was 5am but it was 1 hour late and departed from Peshawar at 6.43am. Flight catering was done in Peshawar. The food was not so tasty and the toilets were dirty. Staff were not friendly.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
no
9/10

Shaheen Air customer review

Review by (Pakistan)

Flight to Karachi from Multan. The Airbus used for the journey was old and there wasn't any IFE present but the cabin had a nice ambience to it. The flight attendents were very nice and pleasant. The IFM was so so but you can't complain about it. Take off and landing were was smooth. I will definitely be flying with Shaheen International again.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

Shaheen Air customer review

Review by (Saudi Arabia)

19 Nov 2012. Flight from Peshawar to Jeddah. Aircraft was B737-800 scheduled takeoff was 5am but it eventually took off at 6am. Total trip 3hrs. Flight food was good. In-flight entertainment was not available.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
4/10

Shaheen Air customer review

Review by

The only option to fly to Lahore in Pakistan was on Shaheen Air on a very aged 737-200. Pleasant welcome from all female cabin crew. No IFE as aircraft older than me! Food was of good quality crew spoke flawless English. Pre take off we were given mineral water and pre landing boiled sweets.
no