✅ Verified Review
| Singapore to Hong Kong. The flight experience wowed me. This was only the second week that Scoot was taking over this route (previously,it was operated by Tiger Air A320), and I was highly anticipating my journey, especially given the aircraft, a Boeing 787. This inflight experience was on par of that of full-service carriers (with the obvious expection of IFE, food that is included in the ticket price and the like), I found the seats to be really comfortable and the window shade was innovative, what with the feature to dim the windows to suit your comfort level. I ordered an item from the duty-free catalogue before take off and I received it quickly. Although being a budget carrier means that it has no free food or drinks, the service level was not compromised-on par with its parent airline, Singapore Airlines. If you are expecting the seat pitch to be on a level with other budget airlines, then get ready for a surprise-the seat pitch was as good as some full-service carriers! Although I would recommend anyone taking Scoot (as with any budget airline) to bring your own entertainment on board- but overall, the flight experience was on par with that of other carriers and they landed in Hong Kong 15 minutes ahead of scheduled! Was an amazing flight, given the low fares and the good service, I would definitely take this airline again. However, one complaint that I do have is with the armrests - the attendant call button and the overhead lights button were on the armrests, so you could accidentally press them really easily and I had to take extra care to not push them.