Ryanair

✅ Trip Verified | Aside from the poor value for money once all the additional extras like hand luggage had been taken into account, the whole experience with Ryanair (our first and last) was pretty poor. Despite there only being one scheduled flight that day between Stansted and Kefalonia, we were delayed both ways. Outbound by 2.5 hours and 2 hours coming home! Outbound flight: Kept waiting between the gate and the aircraft for 45 minutes in the heat No running water on the aircraft itself! No offer or concession for the above, then ignored by the cabin crew when they eventually served some refreshments, only to be told that we must have somehow missed the member of staff who was serving. I pointed out that she had gone straight past our section of the plane and hadn't asked anyone including ourselves if we actually wanted anything to drink. They even argued the fact that this had happened, which was quite unbelievable. But clearly they had understocked the refreshments and had decided to miss the rear section of the plane to try and account for this. Shocking lack of politeness and customer service. Will never fly Ryanair again due to their complete disregard for its passengers and their in-flight comfort and experience. Just a complete rip off and an awful airline.

Not Verified | The phrase 'you get what you pay for' broadly springs to mind however, you do actually "pay" in all senses. Cheap flights bonus, pay more for selected seat to sit near family ok however easyJet will try to get you close anyway, more to get on priority understandable, £45 fee if your app doesn't work and you don't have a paper copy of your boarding pass. Flight itself chaotic. No one takes bags at the gate that are meant to go in hold for free resulting in everyone trying to get cabin bags on then moaning when there is no space. They pack you in, close the doors then tell you there's a delay, passengers sat making phone calls, messaging, texting at every possible opportunity throughout the flight but that's ok. They keep every possible bright light on during the entire flight (we flew overnight) so no chance of sleeping in their slimline chairs that even I struggled to get my legs comfy in and I'm only 5'6". Then they decide to put seat belt signs on, for no apparent reason before turning them back off and bringing the trolleys out. So no one can actually go to the loo because of the trolleys and the 2 staff taking up the entire aisle! Seriously, would it not be easier to do this with the belt lights on? Return flight meant to take off at 22.30 so all lined up with gates open at 2200, but with no warning, no information given were left standing around to board just after 2240. Queues chaotic, people in priority that shouldn't be but let on anyway so everyone else left with backs and legs aching, kids crying and tired because the staff don't seem to know what they are doing. Followed by yet again a late night flight that's lit up like Blackpool tower with everyone doing as they please. Can safely say there is probably less torture endured by stowaways! We will personally never use Ryanair again and would recommend every company but them.

✅ Trip Verified | Ibiza to Liverpool. Worst airline I have ever been on. Staff are bad, some foreign staff barely speak English so you cannot understand much they are saying when calling over the loud speaker, the plane was filthy. Purposely put a party of people away from each other so that you have to pay the £15 per person per flight charge to select your seats. Our last trip they did this and the plane was only 3/4 full, thankfully we never paid this charge an could change seats. I do not see how they are allowed to carry on pulling tricks like this. If these are the methods they resort to to operate and scam customers then the sooner they are out of business, the better. I would recommend any airline over this.

✅ Trip Verified | Dortmund to Stansted. What most people also dont seem to get: with Ryanair you get what you pay for. With other more expensive airlines you pay for the flight and baggage and comfort and food etc all at once. With Ryanair you first of all pay for the flight, nothing more. IDK what people expect for 15€ besides the flight? Every bit of comfort will cost you but I think this is just reasonable. People have to start using their brains instead of just expecting everything they get in Emirates First class on a 15€ flight. My two flights (Dortmund-Stansted/Stansted-Dortmund) were fast, cheap and great. I paid for a flight, I got a flight, nothing more, nothing less. Seats were fairly comfortable, Legroom was okay. Second flight was delayed by about 35mins but I don't know who´s fault it was. Everyone was trying their best to get this flight boarded and up in the air as quick as possible. I am compleatly satisfied and happy and I´ll definitely fly Ryanair again. You´ll be satisfied too when you don't expect more than you pay for.

✅ Trip Verified | Thessaloniki to Budapest. Pretty solid product for what you are paying for. Leg room is ok, and although the seat does not recline you have enough legroom to stretch your legs (I'm 6ft tall). Cabin crew is mostly young, friendly and smiley. I do fly with Ryanair on the frequent basis and delays are not that usual, if you don't mind sitting apart and not having your carry-on with you on board (with no extra paying) this airline is fine for you.

✅ Trip Verified | Bremen to Palma de Mallorca. Very lucky that I wasn't afflicted by the strike, which left thousands of vacationers unhappy. Conditions at this airlin are probably really bad, but it is something I don't experience as customer. The flight was excellent, fantastic value for money and staff were helpful, funny and attentive. Yes, you pay for a coffee (but I really like the taste) and snacks, but I got used to it and do enjoy flights with Ryanair now. Flight was just a little late, short enough to relax and rest before a nice vacation break.

✅ Trip Verified | Early flight from Athens to Rome on Ryanair, departing at 06:55. Baggage drop off went ok. Going through security was fine as well. Boarding at Athens was on time as well as departure. There was commotion at the gate, as two more Ryanair flights to Rhodes and Paphos were departing almost at the same time and there was not enough seating. Boarded the plane by taking a bus and then going up the stairs - not very pleasant if you have a carry on!. Staff on board were pleasant, and tried to sell their on-board products. There was some turbulence on the flight. The leg space on Ryanair B737 is not as much as on other B737s, but overall for a short flight was ok. The pilot landed the aircraft very smoothly at the small Ciampino airport.

✅ Trip Verified | Warsaw to Barcelona. My experience with Ryanair was the worst ever. A week before my flight I found tons of flights being cancelled and I had to change my plans. Their tickets maybe on the cheaper side but in reality you pay for every single thing. We had to pay 50€ to check-in a single luggage because even that wasn't included in the ticket, in addition there was no meal on the flight you had to pay for one. Our flight also got delayed by 1 hour. Overall it was a horrible experience and I wouldn't recommend it to anyone ever.

✅ Trip Verified | Stansted to Oslo. Ryanair tried hard to improve it brand perception but they have gone downhill again. We flew from Stansted airport where Ryanair pushed all their customers to queue in one line for self serving machine. Chaos, people cutting through the queue and super agresive staff was our experience. With two small children we had to wait for over an hour to get out luggage checked in. There is no longer priority if you travel with children. Instead you have to pay for it.

✅ Trip Verified | Bristol to Cologne. Leaving us waiting at the airport 5 hours. What’s more they then say the flight is cancelled. Luckily I live in England. The people who live in Germany are stranded with no flights for another two days. Ryanair have no idea how to run an airline. At least easyjet eventually get people where they need need to be and don’t leave them stuck.