Ryanair

✅ Trip Verified | Manchester to Lanzarote. The worst customer service and business skimming is untrue. Even though you’ve paid for the flight and the check in bags, they rinse you for every penny you can get, I paid £20 to be billed another £40 at the gate for not checking in a bag, then almost missed my flight as they wouldn’t let me through with my bag as it was .24kg over the weight. Don’t use this airline, just that little bit extra to get that much more. With Ryanair you pay for the extras then they don’t matter anyway, then the extras you pay for don’t get used. Seriously avoid this airline.

✅ Trip Verified | I found Ryanair fast, efficient, organised and value for money. Cabin crew were friendly and very helpful. Would certainly recommend Ryanair and will certainly travel with them again.

✅ Trip Verified | Great, easy, quick flight to Stansted. Ryanair has such a bad reputation but I dont understand why. If you follow their guidelines, you wont get charged, its that simple. Everything in-flight was clean and tidy, although there is no inflight entertainment.

✅ Trip Verified | Manchester to Madrid. I have flown with Ryanair many times and none of these trips were ever pleasant. But more recently in January I experienced the worst customer service and a charge to my credit card by Ryanair without my consent. They have introduced their new cabin bag policy which is utter garbage, because when you opt for the priority this not available, so Ryanair can charge you an extra £25 at the gate. As for the charge to my credit card for flight I did not take nor was I acknowledged of this transaction, Ryanair’s response was very blaze and told me there is nothing they could do about it.

✅ Trip Verified | Palma de Mallorca to Madrid. The boarding was really quick, the aircraft took off on time and the bags were already in the belt to collect when I arrived. Crew was really nice. Good experience.

✅ Trip Verified | Barcelona to Palma de Mallorca. Fast boarding, crew was nice and professional. Landed on time, check in bags already on the belt by the time we reached it. Overall a good experience.

✅ Trip Verified | Malaga to Stansted. I would never choose Ryanair again (this was my and first time), I also recommend everybody else to avoid this company. The worst customer service and they will make you pay extra for everything.

Not Verified | Ibiza to Barcelone. Ryanair is the worst airline. We had a 8 hour delay in our flight. According to the EU regulation we should have a compensation of 250€. It’s been 3 months that we exchanging emails with Ryainair requesting the compensation! Everytime, they find a new excuse and we still haven’t received the transfer!! Now they say that they send the transfer in November and even if we are stating and proving (proof from the bank) that we haven’t received the money, they now say that they cannot do anything. This is the worst service I ever received. We only exchange emails as communication way because it is the only way we are able to communicate with them!! We tried all phone numbers to call them and never been able to reach them. As if their numbers don’t exist. It is inaceptable that we cannot reach them by phone. So everytime we email Ryanair, it is always a different person answering us without taking time to look at the problem! .

✅ Trip Verified | Prestwick to Tenerife with Ryanair. Only wanted to cancel my bags and seats, not my flight. Would not allow me as company policy don't cancel anything. Customer services the most unhelpful people ever. Book elsewhere. Date of travel: January 2019

✅ Trip Verified | Brilliant airline, allows people to experience flying for next to nothing. Paid £9.98 return for this flight, read the website and stuck to the rules, didn’t get charged extra. On a 2 hour flight, comfort is not a huge factor, I found Ryanair average, but no worse than easyJet. Staff friendly on return leg, seemed tired on outward leg. As long as they do their safety part fine, not a big issue, and I’m sure they did.