Ryanair

✅ Trip Verified | Faro to Stansted. I cannot understand why Ryanair are not rated higher. My flights were cheap. They were on time. Planes were clean. Cabin crew polite and friendly. Food and drink expensive but cheaper that a full fare airline where it’s provided free. Flights were smooth. Ground handling perfect. Don’t have any issue with flying this airline - they do the job without fuss and at a good price.

✅ Trip Verified | Stansted to Lanzarote. Their random seating option that ensures that 2 people never sit together unless they pay and choose for their seat has to be one of the most selfish and not customer friendly actions of all. When other airlines are focused on better customer service, Ryanair constantly strives to put their money interest first and the people they are serving last. Avoid like the plague, it’s worth paying a bit more for a safer and more enjoyable flight.

✅ Trip Verified | Travelled from Rome to Eindhoven. It was a comfortable flight. Boarding was a little slow due to tha late arrival of aircraft. Check in was smooth. A little walk in Eindhoven due to unusual path from plane to terminal.

Not Verified | Venice to London Stansted. Worst experience ever. I have been flying frequently for 27 years for work and leisure and I never received such a combination of bad treatment by airline ground staff and disorganized assistance. 2.5 hour delay on the outbound flight and left down on the return flight after checking in luggage. Big trouble at automatic luggage drop in after check-in online, without proper assistance. Delays made us (family of 4) late at the gate and the gate closed just a few seconds before our arrival. No flexibility to let us in the plane. Luggage drop off and one day late return home with big work troubles. Never again on Ryanair. Do not fly with them. They are the worst airline in the world!

✅ Trip Verified | Berlin to Athens. It’s the worst experience I have ever had. They opened a few counter for luggage dropping. It takes an hour! In the middle of our line, I went to the front desk ask to drop our luggage. The agent asked us to get back in line and wait. They speak terrible English. When we get to the front desk, they told me luggage drop in was closed. They have announced it. We never understood what they were announcing. They just told us to book next flight. I will not book their flight again. It’s a long line, long wait, and they don’t allow you sit together if you don’t pay more. Worst service. Have to pay more for luggage.

✅ Trip Verified | Belfast to Manchester. Terrible airline, you now have to pay for cabin luggage and to sit beside your travel partner/s. I will never travel with them again. Avoid at all costs!!

✅ Trip Verified | Edinburgh to Barcelona. Worst airline I have ever been. Rude and unfriendly staff, they made me pay £20 for my cabin luggage. Even if they made me pay for my hand luggage, they didn't allow me to take into the flight, they took away to go in the hold. They make the tickets so cheap and affordable in their website hence once you are there, they charge you for seat, for cabin baggage! Never again with Ryanair. I had stressful experience.

✅ Trip Verified | Stansted to Bucharest. I choose my dates in June 2019 and my seats and when I wanted to pay a window popped up and said that a problem has occurred and I have to choose everything once again. When I did that, which took me few seconds, the prices changed, even priority and seats prices.

✅ Trip Verified | Leeds Bradford to Malaga. Departure was a nightmare, no one knew what was going on. The flight was delayed over 3 hours. We were sent a food and drinks voucher which we couldn’t use as it only applied to certain shops (great if you wanted ice cream for tea) and as we had gone past security it was pretty useless. For every delay we didn’t get the messages in time so we were stuck outside the gate. Then when we finally got on the plane, we were stuck on it for over an hour. Because of this mess we hadn’t managed to have a proper meal, no free food was offered. I got home at 4am and I am now severely jet lagged as overall we had travelled (including wait times) for nearly 10 hours. If there were delays on Wednesday why were we not told when the delays started more warning could’ve been given. To top it all off, they also lost my luggage. Never flying with them again.

✅ Trip Verified | Malta to Stansted. My friend and i flew Ryanair on the 6th May carrying a cabin bag. At the gate we were asked to pay £20 for our bag . According to the airline staff "we did not check the bags downstairs for free. We paid it. I then asked her if we needed to pay for priority on our way back in order to take our bags and she said no. We can check it in free. On our way back on the 9th of may, we went to check our bags as we were told. But were asked to pay €20 each. The lady said this is Malta not London i dont know what you were told there. We asked to pay for priority as we were misinformed but were told priority was finished. This is really disheartening as when i checked in online it stated i can check in a cabin bag for free. I regret flying them.