Ryanair

✅ Trip Verified | Bucharest to Dublin. The check-in opens a few days before the flight! When you try to buy the Priority there are no seats! Rip off at the airport to take the bag with you! Their size bag is smaller than other companies! I flew due an emergency not a holiday or pleasure but still needed to get a small bag with me! Why advertise small prices if you are not allowed to bring than just a hand bag?

Not Verified | Porto to Barcelona. On 7th June 2019 there was an issue with the airport radar which had a knock on effect on several flights. I can understand these kind of situations can occur, but what is not acceptable is how they handle them. My flight was at 7pm and only left at midnight. Since I like to arrive earlier, I was in the boarding area since 5pm. There was no one to hep us, not from the airport or from the Ryanair, no information, no food vouchers (mandatory by EU law), nothing. Only at 11pm the ladies from ryanair appeared to prepare the boarding. Terrible service from Ryanair (or lack of them).

✅ Trip Verified | Manchester to Palma. Never been with an airline quite like this. Full of scams and will find any way to try and get additional money. Read all your itinerary and small print and don't listen to what you are told over the phone. After being told we could have hand luggage of 10kg we have been told in our boarding passes if we bring this or a bag that is over 40cm by 25cm we will be charged £116. We also booked and paid for the holiday together but we are sat no where near each other. Unfortunately, I got an all inclusive package deal and we are already having problems with Ryanair.

Not Verified | Budapest to Prague with Ryanair. Worst airline I've ever flown. Makes it incredibly hard to check-in online and then penalized me hundreds of dollars to checkin at the airport. I've never seen anything like it. A really bad joke! I paid more to check-in than I did for the tickets. Zero customer service interest in dealing with this.

❎ Not Verified | Manchester to Limoges. The complaint relates to checking in via the app. Tickets bought months ago but checked in today, 13th July 2019. Selected check-in in for outbound and inbound, entered all passports details. After outbound checked in a screen pops up saying you've no luggage booked. Therefore booked 2 bags, 1 for outbound, 1 for inbound. Completed the check-in process and the 2 bags are showing on the inbound / return journey? So Ryanair says no bags, we buy, and they put them on the return journey? Seriously that's a joke. Rang customer services and on phone on hold for 30 mins before able to speak to anyone. Long story short they deny this has happened and it's our error. They are unable to change 1 of the return bags to even it out, you know, so we can take clothes with us rather than stock up on holiday tat to bring back. How is CS unable to amend this? Why did the baggage screen not pop up before any check-in, not just the return one? Biggest way of conning people, stealing their money and they clearly don't give a flying muck.

Not Verified | Dublin to Frankfurt. I cannot believe the struggle me and my partner had whilst flying with Ryanair. I’ve never had such a hard time flying, we nearly missed our flight because of the print out before flying policy. We had no access to a printer nor does many people thus making us near miss our flight. I was so disappointed with the staff and the lack of help they gave us. I have severe anxiety and this caused me to have a panic attack. Will never fly with this airline ever again.

✅ Trip Verified | This was the first time I have to fly with Ryanair and it will be my last. In June 2019 I booked a seven break flying from Bournemouth to Gran Canaria with Ryanair. Ryanair is the worst airline I have ever had the misfortune to travel with. Since I lost my wife this was the first time I ever travel alone, at the airport I was charged over £100 for not check in online and oversize hand luggage then put it in the hole. I am a cancer patient so I had to empty all my medications, some into my pocket and carry some in my hands this was so embarrassing. then it was a long waiting at the gate because was late there was no apology, the cabin crew was all hard face and not very helpful they don`t seem to be happy in the job, seating was cramped, not comfortable the taking off was horrible, the landing was so hard the plane bounce up and down on the tarmac if make feel sick. I booked a fast track transfer and I was put on a coach that take over one and a half hours. I will never fly with Ryanair again or recommend them to anyone they are cheap but nasty.

✅ Trip Verified | Edinburgh to Luxembourg. I have had problems with Ryanair multiple times before. First problem appeared when some of our wedding guests were not able to show at the ceremony as Ryanair suddenly changed the flight dates. Another time we paid for priority boarding. We crossed the gate amongst the priority passengers. Instead of letting priority passengers enter the plane first and then admit other passengers on the board they let everyone pass at the same time. Then today on our flight to Luxembourg we arrived 2 hours before the flight, scanned our passes through security and waited 100 meters from the gate. 30 minutes before the flight we approached the gate. There were no passengers left, only the staff. Then we were told we were two minutes late at the gate and they already deleted us from the passenger list so we won't be able to get on that flight. Staff were very rude and not helpful at all. Never in my life have I experienced such terrible customer service. Usually the boarding doesn't finish up until just before departure! There was no final call announced for the flight, our names were not called! The staff were awful and the only thing they could say was "you won't get on that plane". They expect customers to pay all these extras for seating together, cabin luggage, I won't be surprised if they start charging for using a toilet during the flight! But when it comes to be understanding to customers who pay money for the service, they just do not care. I would understand if we had been late and the plane had been starting the engines and preparing for departure, but we could actually see people still entering the plane from the window! So we did not go to our holiday and lost a lot of money. Thank you Ryanair for ruining our holiday! I will never use Ryanair again!

✅ Trip Verified | Rome to Stansted. Terrible. Flight scheduled at 1115 am but ended up delayed to 5.15 pm! No explanation, no staff to assist, nothing whatsoever. We bought the more expensive earlier tickets so that we can spend our time in London, with all the attraction tickets bought. Now all will be lapsed because by the time we arrive at London, it will be 7 pm. Worse still, when we went to the ticket counter at Ciampino airport, the staff said they were not Ryan ir employees when they were clearly stationing a Ryan air counter. Will never book Ryanair.

✅ Trip Verified | Naples to Barcelona. I would not choose or recommend Ryanair ever again. I made it to the airport with my bag that I have carried on a flight before. However, they insisted I check my luggage so I did. I arrived in hopes of getting my bag and going on with my vacation but there was nothing there. I took all of the proper steps to file a claim and create a report but I am now at 5 days into my trip with 4 days left with no bag. I had to buy more clothes, I am down a laptop, and I do not have my medicine all because I was positive I'd be able to carry my bag on as I did before! I can not get in touch with anyone, the company keeps sending me automated emails, and I have yet to be compensated for any spendings as promised by the claims clerk in Barcelona. . This was my first and last time using Ryanair. I know it can happen anywhere, but the fact that it has been 5 days is crazy to me! If you choose to fly Ryanair try to fly with carry on. I am not leaving this review to keep people from using the air line or to scare you. I just want people to be aware and prepared just in case the same happen to you.