Ryanair

✅ Trip Verified | I was booked to fly on Aug. 2nd from Athens to Luton. The day before I contracted a contagious virus causing severe diarrhea and vomiting. I called up the airline trying to change the booking to a later date and they told me that it was not possible and that I had to fly that day. I had to buy another ticket but dread the thought that maybe some day a person with a contagious virus might be sitting next to me.

✅ Trip Verified | Stansted to Brno. I was expecting an horrendous experience, but the flights there and back were fine. Ryanair's pricing policy, and what you can optionally pay for, is transparent. The basic fare is incredibly cheap, but once you add any extras, such as luggage, extra legroom, self-assigned seating, and so on, the price rockets, and the airline is quite clear on this. It's also clear on luggage restrictions, and penalties for not checking in online. My main criticism is that boarding, especially at Stansted, was chaotic: queuing down a stairwell, and then waiting a good 10 minutes on the tarmac in blistering heat. Why doesn't boarding begin when the aircraft is ready? Seats OK for a short-haul, cabin staff did their job. The experience on Jet2 and EasyJet is better, but Ryanair did what its tin promises.

✅ Trip Verified | Stansted to Aarhus. Arrived and checked in very easy in Stansted. I was a little overweight with my check in but the staff member didn’t say anything. Was very pleasant. However had I have been charged then I would have paid since I know the luggage limit - as does everyone else. Flight said delayed by 50 mins. But then suddenly that was taken away & we were no longer delayed. Took us by surprise we had to dash to the gate. Didn’t weigh my hand luggage which was allowed to 10kg but it was actually about 15kg. Which I would have sucked up and paid had they weighed and told me. Since it’s my problem not there’s. They lay it out very clearly what the limit is so I don’t know why people complain at being charged extra. Flight arrived in Aarhus on time after taking off ontime. Bags were on the belt after passport control. Flight coming in was very very bumpy due to the weather but the pilot did very well to land so smooth. Flight home from Aarhus was again on time and actually arrived about 25 mins early. So we must have had good wind on our side. The leg room is minute. I am 5’7 and pretty chubby & it was a struggle for my legs. My knees got bashed every time the person in front moved. The seats are ok, since Ryanair are a short haul company no one is going to break their backs on the seats. Friendly staff and a good clean cabin. Not dated like some airlines. I am terrified of flying but felt no more unsafe with them than I do with everyone else. My flight was about £25 return and baggage was £30 each way - similar for all baggage costs. You’re not going to get free food, alcohol and entertainment on a 1 hour flight for this cost. They shouldn’t get such a bad rep since the staff are nicer than some airlines I’ve been with.

✅ Trip Verified | Knock to Bristol. Back and forth to the West of Ireland, all went smoothly, on time arrivals, all for less than £75. I left it late to check in on line, must have had 5 reminders by text and email, all warning I was liable to extra charges if I didn't do it soon. I am a frequent flyer so I know the rules, but they are pretty clearly spelt out when you book the tickets.

✅ Trip Verified | Budapest to Prague. Worst airline I've ever flown with. It may be cheap when you see the tickets, but the price will only go up if you want a comfortable flight with luggage, a seat and even food/drinks. Last week I had a delay of 4,5 hours and the airline does not offer any service, no explanation, no compensation, not even some water. If i wanted a bottle of water, which is kind of normal if you have to wait 2 hours inside an aircraft, I had to pay 3 euros for it, really absurd. My recommendation is to spend a little extra and fly with a normal airline and fly a lot more comfortable and relaxed.

Not Verified | Birmingham to Barcelona. A total rip off! Apart from being over one hour late from scheduled time, I got charged an extra 25£ for having a hand luggage of a size of a backpack (and had no hand bag!!!). Once onboard, I noticed half of the aircraft was empty and had loads of room for hand luggage! The plane wasn't even cleaned between two flights and had to sit on top of potato crisps and empty bottles. Scandalous.

✅ Trip Verified | Strasbourg to Stansted. We were unlucky to have an aborted take off due to possible bird-strike and the plane returned to stand. The pilot kept the passengers and cabin crew well informed when on the ground, even connecting the APU to keep us comfortable. It was decided that we should disembark with all hand luggage whilst an engineer was called to inspect the engine, and for any damage to be repaired and then signed off. This did take some time, and passengers were required to wait in the gate departure area until the Police des Frontières had given permission for us (as a 'departed' international flight) to move into a larger area where there was a café. 5 € vouchers were issued and the café coped well with an additional and unexpected 189 passengers who were on the ground for over 3 hours. The only frustrating part of our time in Strasbourg was the time delay in getting the permission from the Police des Frontières and the lack of information ... not the fault of Ryanair, or the airport, which is an outstation without official Ryanair base representation only efficient and pleasant subcontractors. Ultimately engineers arrived and inspected the engine. The aircraft was signed off as safe to fly and we re-boarded with the same crew. The flight back was safe, uneventful and everyone was glad to be home. It is very easy to knock Ryanair for various aspects of their terms and conditions, but when it comes to safety they are second to none, and the responsible action by the flight deck, even though it involved a wait, shows what really matters in safe travel these days. And no, even with 'bird scaring' patrols, there is no guarantee that the little blighters will not come back to the same spot once the vehicle has gone. Well done Ryanair, for putting the safety of the passengers (and themselves!) first.

✅ Trip Verified | Stansted to Shannon. Their online check-in kept giving my girlfriend and I errors every time we tried logging in to complete check-in. We figured we'd just do it at the airport because the site said we can check in with them up to 40 minutes before departure. Upon arriving to the airport, they wanted £55 each to complete check-in! The rude customer service representative in Stansted informed us that it states so in their "Terms and Conditions" but it isn't clearly stated on their site. Their site makes it sound as if it's a convenience while conveniently forgetting to mention the £55 charge. This is the last Ryanair flight I'll ever take. I'd rather pay more money to make sure they don't get my business.

✅ Trip Verified | Barcelona to Rome. I had a terrible experience with them and they have many hidden charges. I had to pay more than my actual ticket fare and there were other people paying for things they didnt expect. They have terrible service too.

✅ Trip Verified | Leeds bradford to Dublin. Terrible company, avoid if possible. They do their best to trick you into paying more than the advertised price at every opportunity. When their plane has technical fault, no information given.