Ryanair

Thank goodness the flight from Manchester to Madrid was short. Seats bolt upright and uncomfortable. Food and drink, optional and expensive. Suppose you get what you pay for when options are limited. Priority boarding a joke. Down the stairs to wait in the cold for 20 mns. Then aboard a bus. Where's the priority gone then. 15 kg bagage allowance is a joke. Use only to keep costs low if no option.

✅ Verified Review | Ibiza to Bologna. Cheap for a reason, If anything goes wrong they will charge huge fees and then if you try and complaint to get a refund they are unreachable. We had a printed boarding pass and it was fine right up until entry to the plane where apparently a new booking was made and we had to pay a 45 euro check in fee and then to get refund later. Good in theory but try even contact anyone in Ryanair, its impossible. Do not use this airline.

✅ Verified Review | Milano Bergamo to Oporto. Very essential low cost airlines. The seats are uncomfortable and you can not recline. The crew were friendly but the boarding procedures were chaotic. Suggested only if the ticket costs is very cheap - during the flight you can buy food and beverage but is quite expensive.

First time on Ryanair for at least ten years and it took the availability of direct flights to the north of Spain to attract us back. We took the business plus option and, while more expensive, it was certainly cheaper than any other option on any route to the same area. We were certainly happy with the service through Edinburgh airport, although there didn't appear to be a dedicated business plus desk available, but the fast track through security and the early boarding were very welcome. Flight departure was scheduled for 6.55am and by 6.25 we were standing outside the airport buildings at the head of a long queue waiting for boarding. This is probably the worst part of flying with Ryanair and such as passengers may be exposed to the elements for quite some time waiting to board, thankfully on this particular morning it was dry, not too cold and bearable. The crew appeared about 6.30 and by 6.40 we were in our seats watching the oncoming passengers in what appeared to be a full load struggling to find overhead locker space and, some their seats. Departure was delayed by half an hour for air traffic control purposes but, once airborne everything went very smoothly and I managed to catch up with some sleep on the way. Cabin crew were friendly, informative and appeared to meet all the needs expected of them by passengers. The return trip was somewhat similar although check-in in Santander was through normal processes, i.e. we all queued up for two desks and took our turn with everybody else to check-in our bags, there was no special service for business plus but that was not a problem as the staff at the desks were quite efficient. Again, the wait outside for boarding, this time in nice sunshine, aboard in plenty of time and airborne exactly on schedule. A newer aircraft this time with the more modern Boeing cabin lighting etc. Good service from the crew and this time we availed ourselves of the excellent coffee and a croissant at an acceptable price. Flight was very smooth and arrival in Edinburgh some fifteen minutes early. Quite impressed with the "modern" Ryanair approach and we would be very happy to use them again.

✅ Verified Review | Flew Dublin to Amsterdam with Ryanair. After being left standing on the tarmac in the cold for well over half an hour, with no information forthcoming as to why we were not being boarded onto the aircraft standing right in front of us, we were herded back into the terminal boarding area, now full with passengers for the following flight and told that we would all have to be checked in again. No apology, no explanation, nothing. Some 30 minutes later we were boarded onto a different plane which stood on the tarmac for at least another 45 minutes waiting for refueling. Apparently, the first aircraft had too much fuel on board and the second not enough. Adding insult to injury our vegetarian panini was full of bacon and the replacement we were given after complaint was best before September 2016. Again no apology from the surly hostess who threw 5 euro at us when we showed her the date of expiration had passed. We made our connection to Abu Dhabi with five minutes to spare, sweating profusely from the sprint through Amsterdam airport.

Just returned from Lanzarote flying on the 4th Oct 2016. Did not bother to have a drink in the airport as thought we would wait until we were on the plane. They announced that as this was the last flight they were running short but did not say on what. When they did come round they said they had no milk or sugar, why could they not have got any when they landed at Lanzarote? It would not have taken much to have got someone to take some to the plane as suitcases and passengers were bording. It made the four hour flight bad and we had to have a cold drink, they charged us £4.80 for two small cans. Will try to fly easyJet next time or take our own drinks.

Ryanair is really low cast even if you fly "business plus" like I did. I flew from Berlin Schoenefeld to Bratislava and was surprised with the service. The crew were a bit stressed but however very friendly and safety-conscious. Every crew-member spoke clear english and one of them even a bit of German and Dutch, the other ones Italian and Slovakian. Boarding was fast and on time, finally I arrived 15 minutes earlier than scheduled. The only minus is the cabin wich was old and worn but still comfortable.

My wife and I have just returned from Tenerife after 1 weeks holiday. On the outward flight my wife asked for a cup of tea only to be told that they only had coffee left. There were no inflight snack magazines in place for people to look at, all we had were adverts stuck to the back of all seats which said that there were hot beverages available. On the homeward flight you could have any hot drink you wanted as long as it was coffee with out milk or sugar, my wife asked for a bottle water so she could take her tablets and she was charged 3.50 euros for a bottle that only costs 1 euro to buy in the airport. It is awful that when the plane lands at its destination that they do not request a restock of items that they are low on.

✅ Verified Review | Quick weekend trip to Berlin with Ryanair, we paid only 40€ for return tickets for both of us, which is incredibly cheap. We have flown with Ryanair before, so we knew exactly what to expect. You literally get what you pay for - transport from A to B and that is it. The flights were on time, boarding process was fast and efficient, the airplanes were clean. You have to get ready for small legroom and no recline, but most of the flights within Europe are short, so it was ok. I really can't say anything bad about Ryanair and their policies, because it is them who made flying so affordable and we should be thankful. Looking forward to another budget trip with Ryanair, which is coming soon.

Flew Ryanair from Madrid to Porto. Really great service both on the ground and in the air - the staff were friendly and smiling, and very helpful. Check in was smooth (although the boarding pass was handwritten), and we dropped off our bags without a hitch. Our seats didn't recline and there was no inflight entertainment but that is to be expected and for a 45 minute flight it was fine. Great price point for Leisure Plus class which includes one checked luggage, would fly again.