Ryanair

✅ Verified Review | Absolutely awful experience flying with Ryanair from Mykonos to Athens. My friend and I made sure to buy 2 x 15kg luggage allowance each because we knew the charges would be exorbitant otherwise. Imagine our fury when the lady at the check-in counter insisted that "it wasn't reflected in the system", and tried to make us pay an additional €62 to check our extra bag, even after we showed her our e-receipt, booking confirmation and boarding passes. She spoke to us as if we were stupid and just kept repeating "1 each," even though we had already explained multiple times! Seems ridiculous that the system could generate my documents with accurate information but couldn't do the same for hers? It reeks of a huge scam to get customers to pay more, even if they've already paid for extra baggage allowance. Boarding at the gate was entirely disorganised and messy, and the staff kept forcing passengers to prove that their carry on luggage was within the restricted size, only to tell them that their bags would have to be checked because the cabin was full. The staff in general were extremely rude and kept yelling at people to get out of the business class waiting area, even though there weren't any signs properly demarcating the place. To top it all off, the flight was half an hour late. Ryanair may have the best prices, but I give it 0 stars for quality, service and hospitality

✅ Verified Review | Flew Ryanair from London Stansted to Krakow. Ryanair started a random seat allocation scam, even if you book tickets together. They make sure people traveling together don't sit next to each other until they have paid an extra fee. Everyone around me had the same experience. Miserable staff. Only flew them out of the desperation because no other flight was available. Avoid if you can.

✅ Verified Review | I was found absolutely mortified when coming back from my holiday flying with Ryanair. The plane was hectic and had many difficult passengers onboard for the cabin crew members. Me and my sister paid for allocated seating going and coming back from Bristol to Malaga which cost us £20 in total, which we didn't mind because we knew we'd be sat next to each other. Once we sat down we found it quite disrespectful to see passengers moving their loved ones next to the empty seats next to them and the crew allowing them to do so, and it wasn't just the one it was several. The flight finally departed and we was in the air ten minutes in a cabin crew member came up to us and asked if we would be separated for the flight for a lady that wasn't very well, when I explained that we had paid for these seats and many others hadn't but moved her response was roll of the eyes and stormed off. After that she was cold with us all flight and went straight past with the drinks trolley without even asking us!! It's made me not want to book with this airline again if that's how staff treat their passengers.

✅ Verified Review | Outrageous - excessive charge just to check in at the airport. Fifty euros each - 100 euros to check in for the flight - that we had already paid for - through online booking. A friend of mine and I booked a reservation on Flt # FR6332 from Barcelona to Santiago de Compustelo - approximately a 1 hour flight. After waiting in the check in line for 20+ minutes, the agent informed us we would have to pay a fee of fifty (50) euros each - just to check in for the flight, in addition to the fee for the flight which we had already paid. Along with some 40 or more other passengers, we all had to go to a different location, wait in line again and pay the fee, in addition to 35 euros each for our checked bag - a total of 85 euros each which was in addition to the cost of the flight. Ryanair advertises themselves as the "low fare airline". What a lie! There was no argument, no one to hear our complaint and it is impossible to reach them by phone.

✅ Verified Review | Stansted to Athens. Being assigned separate seats at check in time and forced to pay for changing your seat is just ridiculous. This is a whole new level of low. I've been a loyal Ryanair customer for almost 10 years but enough is enough!

✅ Verified Review | I have just done my check in and to my surprise me and my boyfriend were allocated separate middle seats, 6 rows apart from each other. This has never happened before when doing check in. Now if we would like to sit next to each other we need to pay £9 for reallocating one of us. I'm shocked how low Ryanair has fallen and with all honesty I can say this is the worst airline I have flown. I was a regular client of theirs but from this day I will definitely switch to easyJet or Wizz Air.

✅ Verified Review | Flew from Cologne-Bonn to Berlin. Absolute bargain at 12.98 euros one way. Since I went for the low price I didn't want to add any extras, so no reserved seat. It's irritating how Ryanair keeps pushing you to buy a seat 'or maybe you won't sit together'. On the outbound flight the computer put as together at an A and B-seat but on our way back we were punished for not buying our seats: my wife and I were seperated about 15 rows and put both in a B-seat. Why is a mystery since there were enough seats next to each other and the cabin crew allowed me to join my wife. I would suggest that Ryanair stops this mocking of passengers. Apart from that: a flawless, efficient flight with not too friendly crews, but it gets you form A to B for a really low price,,so in that regard they keep their promise. I even noticed more legroom thans to new seats.

✅ Verified Review | Stansted to Poitiers. Boarding at Stansted was somewhat shambolic. After queuing at the gate, we were then left standing on the tarmac for about twenty minutes before actually getting on the aircraft. Ryanair’s recent charm offensive seems to have gone in reverse given the way seats are arbitrarily allocated at check in, unless you pay to choose your own. My wife and I were given middle seats in two different rows whilst both the seats adjacent to us were unoccupied. Bizarre!! This situation seemed to apply to many other families resulting in a shambles as many passengers attempted to swop seats in an attempt to sit together. Departure was thirty minutes late, but because of the generous flight times the plane landed in Poitiers just 15 minutes behind schedule. The only redeeming feature of this unedifying experience was the pleasant attitude of the cabin crew.

✅ Verified Review | I booked tickets from Stansted to Valencia for me and my partner at the same time. The latest money grabbing trick by Ryanair is to seat a couple at the furthest ends of the plane from each other, even when the plane has 90% empty seats, so that if you want to sit together you have to pay to allocate a seat - I have got to say I have been waiting years for them to work this one out - so predictable. This now goes beyond cheeky and is into the realm of despicable behaviour. Seats have always been filled on a first come, first served basis until now, so it is clear that this is done on purpose so as to generate more profit. But do you know what? This profit is not going to be coming from me, as I vow never to fly Ryanair again. I am a very regular flyer who tends to sway towards budget airlines, so EasyJet will be seeing much more business from me in future (unless they try the same filthy trick as Ryanair).

✅ Verified Review | Murcia to Luton. Am sitting on plane now and it is apparent everyone travelling together who are not willing to pay for a priority seat selection have all been split up, it's a disgraceful money making exercise to split up families who in the case of emergencies would all be trying to locate one another. I am disgusted that even Ryanair could stoop to this low.