Royal Brunei Airlines

NZ to London return. The seats are a bit old but comfortable and of sufficient length to fully stretch out. The food is of a very good standard and served at a time that suits the passenger. The 2 stops seemed to break the journey up into manageable sectors that allowed a leg stretch at approx 8 hr intervals. The entertainment system worked well and particularly in the audio sector the range of music was great. It is a great pity that they are ceasing this service latter this month otherwise we would definitely fly them again next year.

Travelled Economy Class LHR to AKL via DXB and BWN. Paid £549 for a return flight which is basically half-price. Service was attentive and cabins well presented. Inflight entertainment was adequate - movies are on-demand if you use the on-demand interface. Same movies both legs though so hoping they'll change the movies on the way back. Food met expectations recommend the chilli fish. Drinks were offered at regular intervals. I am tall (6.3") and had plenty of room in Economy. I hear they are discontinuing the service to AKL but would fly with Royal Air Brunei again without hesitation.

I flew to Australia this year and as a diabetic traveller found the service onboard excellent the cabin crew were extremely courteous polite and helpful. The fares were economic and the aircraft comfortable. Overall very impressed.

Auckland to Brunei. Plane is a leased Singapore 777-200 and seats have loads of room with good entertainment system. Plane was half full so had 3 seat between the 2 of us. It was a night flight with a 2am departure so while meals were good we were not hungry. Staff made plenty of water or juice runs almost every 20 mins. All in all a great flight and we were suitable impressed.

Auckland to Brunei. Plane half empty seats comfortable - seemed more leg room than most. Cabin staff helpful but not always too efficient. Meals good with generous portions and choice. Be aware this is a 'dry' airline - no alcohol. Flight from Brunei to London packed staff more efficient well organised.

First trip from Brisbane to Kuala Lumpur via Brunei. Extremely good value for money crew are attentive and ensure you are well looked after. We travelled with a disabled child and the service was great. Stop in Brunei can be tiresome.

Auckland to London was okay considering the price. Gluten free option was just fruit so was starving by the time I arrived. Cabin crew from Brunei to London sat and chatted behind the curtain and it was left up to you to find drinks.

BWN-Auckland return on B777-200ER. Outbound food and service good. Unlucky for me on return route the food is poor seat is Poor (seat cannot recline and hard).

Food poor and lukewarm seats comfortable. Service not great had to ask for a couple of drinks as only a bottle of water given the whole flight. Toilets not that clean and cabin staff all stay at front of plane behind a curtain and are not seen for most of the flight. Entertainment not great choice of films.

On time and staff were brilliant. The food on all 4 flights was spot on the only down fall for the airline is the Airport in Brunei. It is getting better with more shops but still a long way to go.