Regional Express

Customer Reviews

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Food & Beverages 12345
Inflight Entertainment N/A
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 69 reviews
7/10
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4/10

Regional Express customer review

Have flown with Rex 3 times Sydney - Albury and have a few more sectors booked. Small Saab aircraft - but that means quick boarding and disembarking! Relatively comfortable and flight crew very fast and efficient. Always with a smile. Although you wouldn't want to be taller than 6'3" (I'm 6'3") to sit in their seats - unless you can secure the emergency exit row! A pleasure to fly with.
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4/10

Regional Express customer review

MEL BWT return; relatively easy check-in & boarding. On short (1 hour) flight tea/coffee & nibbles served by friendly FA. A minor problem was in the different configuration of the aircraft (all are Saab 340). On outward flight there were overhead lockers above the "2 seat" side of the aircraft but on the return when we had extra carry-on there was none. Fortunately the flight was only half full so we could store it under the next seat. They do a good job for a regional airline.
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Regional Express customer review

Sydney-Griffith return. Comfortable trip although the Flight Attendant was very 'grumpy' going to Griffith. Refreshment was a glass of water and packet of savoury 'nibbles'. The return flight was equally comfortable although we were treated to an aerial tour of Sydney courtesy of ATC and the only airport in Australia that qualifies for Third World Status.
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Regional Express customer review

SYD-GTH-SYD-CMA-SYD over a few days. REX is a charming airline with excellent staff attitudes. Check-in in Sydney was very good. On arrival at your destination the First Officer hops off the aircraft to welcome you to your destination. Aircraft are Saab 340s. You might be lucky and get one with sheepskin covers on the seats. Good coffee or tea and a snack is served. Once again its the 'little' regional airlines that seem to be trying the hardest for their passengers.
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Regional Express customer review

Sydney to Albury Staff at Check-in genuine warm and inviting. On time departure on small and very full plane no room for much baggage. Just over an hour flying time . One crew operation and I was looking forward to a bubbly friendly crew member however this Hostess was abrubt and rude. Most of the short flight she stood in the flightdeck with door wide open talking with the flight crew. A little girl sitting opposite me travelling alone ( 6yr old ) pressed the call light 3times to no avail of the hostess. This was my first experience with REX and maybe I should try again as most comments posted here are positive.
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Regional Express customer review

I fly each week with them and their service standards have to be amongst the best in the world. Last year they flew for the first time 1 million plus passengers to have no complaints on this site is a plus. Well done Rex.
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Regional Express customer review

REX Is now flying to Cooma/Snowy Mountains airport as of 10th June (starting at AUD$129 one way all inclusive I think it's on the web). A number of airlines have tried to make it successful but it hasn't worked but with REX already having a good reputation and more financial support I think it might work. My only worry though is that the Airport is at 960m above sea level and is right on the Gt Div Range and it's flat and between to other ranges it is a pretty bad wind tunnel and if it snows (which is quite often in winter maybe once every 3 weeks) will the flights be cancelled?
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Regional Express customer review

Flew REX from Sydney to Lismore January 2005. Friendly check in staff flight attendant was very friendly. Small D8 style aircraft but I felt safe. The landing made for some great views landing into Lismore.
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Regional Express customer review

In response to Alan Hume's post - Rex has just ditched it's Canberra-Sydney route. Bad news all round as Qantas is the only one flying to Sydney. I am predicting a sharp rise in CBR-SYD fares. Why should Qantas lower them? Who have they got to compete with? The flipside of the coin however is the leisure market and hopefully demand for low fares will ensure this remains the case.
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Regional Express customer review

Also recently flew REX from Sydney to Canberra. Very friendly check-in staff member gave me Seat 6A (Emergency Exit) and was very friendly helping me as it was my first REX flight. Plane was small but comfortable. Kath the flight attendant was constantly smiling and helping passengers. Were given some water and mentos for the 30minute flight. I will definitely fly REX again. But unfortunately now the Sydney to Canberra service has been axed and Qantas now has a monopoly. Shame that REX has dropped this route but according to their website there are a few reasons why it's been unsuccessful.
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