"Both legs were great"
L Mannion (Germany)
✅ Trip Verified | Frankfurt to Kuala Lumpur via Doha. Both legs were great! The seats were more comfortable than its rival, Emirates. And a lot better than other western airlines. The food was superb. Service was really great as the stewardess were very tending and personal. Doha airport was also a better place to transit than Dubai. Will switch from Emirates to Qatar next time.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Frankfurt to Kuala Lumpur via Doha |
Date Flown | June 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"usual high standard service"
96 reviews Michael Schade (Germany)
✅ Trip Verified | Very good flight between Cape Town and Doha. Quiet and comfortable A350, with the usual high standard service. The difference for the 2nd flight could not be greater. Qatar changed the aircraft from a 773 to an A320. Stepping into the business class cabin was like going back to the 80‘s, very uncomfortable small non lie-flat seats with a small unresponsive in armrest video screen. This type of business class product is not appropriate for a 4 hour flight to Ankara. It was probably the worst Business Class flight I had.
Aircraft | A359 / A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | Cape Town to Ankara via Doha |
Date Flown | July 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
""on-board service is exceptional"
79 reviews Rajan Parrikar (Iceland)
✅ Trip Verified | Copenhagen to Bombay via Doha. Both the 777 aircraft featured the Qsuite configuration, which is the finest Business Class seat to date. Cabins are spotless as are the lavatories which are thoughtfully designed. Qatar has truly raised the bar in Business Class travel. The experience is closer to the First Class of several airlines. The on-board service is exceptional. And the Al Mourjan Lounge in Doha, when it is not swamped, is first rate. The one complaint I have is regarding the boarding process in Doha for the DOH-BOM flight. It could have been streamlined especially given the proclivity of Indians to not respect boarding protocol.
Aircraft | Boeing 777-300ER |
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | Copenhagen to Bombay via Doha |
Date Flown | July 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"flight attendants were awesome"
S Bahdan (United States)
✅ Trip Verified | Dallas Ft Worth to Doha. I appreciate the Qatar Airways and the staff. Its been 3rd time I am traveling with them Internationally. I want to mention for flight QR730 from DFW to Doha, Yun and Angela flight attendants were awesome, they both were serving whole time and I appreciate both of their efforts. I'll continue flying with them and I encourage staff for their efforts.
Aircraft | A350-1000 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Dallas Ft Worth to Doha |
Date Flown | June 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"was told my baggage delayed"
G Majill (United States)
✅ Trip Verified | Chicago to Istanbul via Doha. I flew business class with Qatar Airways from Chicago to Doha and then to Istanbul yesterday evening July 2nd, I was told my baggage delayed but will deliver them to my hotel not later than next day afternoon (July 3rd). Unfortunately, I still didn't get my baggage and seems nobody responds to emails and phone calls about this issue.
Type Of Traveller | Business |
Seat Type | First Class |
Route | Chicago to Istanbul via Doha |
Date Flown | July 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Staff friendly and will chat"
C Harton (United Kingdom)
✅ Trip Verified | London to Bangkok return via Doha. 3 of the 4 sectors were in their QSuite product. check-in was a breeze. There was no queue and complete in 5 minutes. I was given my boarding pass and advised to use for it for the fast track and Lounge. I headed to the lounge where I was greeted by a member of staff who seemed awkward. I was the first to arrive and i think caught them off guard. Quickly from a side door appeared a chap arranging his tie and who welcomed me, taking my boarding pass and scanning it. I soon realised the first person to greet me was a lounge attendant and was perhaps a little embarrassed that the reception chap was not ready. I enjoyed the breakfast and relaxed for a while until boarding was ready. I was welcomed and shown to my seat where the crew offered to put my bag in the overhead locker. I was then left for a few minutes to settle in before crew returned and offered a welcome drink. As it was a holiday, at 07.30 i went for Champagne! Menu was then Brought around before a short time later crew came and discussed when would like to eat. Qatar offer dine on demand so you eat when you want but they check with you your initial intentions which i think is great. Departure from LHR was delayed which meant an very quick connection in Doha where the flight was boarding when i arrived. DOH is smooth. On arrival there was a lady calling out for Bangkok who duly wrote the gate number on my boarding pass and advised to proceed to the gate. Doha to Bangkok was a late flight so i slept and arrived in to BKK fresh. My return to LHR was two weeks or so later. BKK was again a day flight. I would say they need more staff at check in at Suvarnabhumi. There were 2 counters business class side but that also included economy bag drop. There were 2 couples ahead of me and a queue for bag drop but business class trumped the bag drop people which was a respectable touch. It took about 15 minutes compared to LHR 5 mins. Again service on QSuite was great. Drink, menu, chocolates. Staff friendly and will chat. I often feel crew just go through then motions but actually on Qatar if you engage them they will happily chat. I spoke to some about where they were from, being based in Doha, stopover etc. It seems most only have about 24 hours once they arrive where they land - greulling. Flight from DOH to LHR was lacklustre. Boarding was chaotic. everyone moves forward, economy class not listening to their instructions to wait for their zone to be called. Initially only one staff scanning boarding passes who had to keep shouting Business class passengers only. Anyway once on board it started well. Drink brought, towel, menu. Order taken after take off which was fine, but they let themselves down by being the slowest service i have ever ever had. I had anticipated a quick bite to eat before getting a sleep in as i had to drive home on arrival -2 hours. We took off at 15.50 and i had'nt finished eating over halfway through the flight. Wine and nuts came - great i thought. It took 20 minutes for the amouse bouche to follow. Then when he came to clear I thought the soup would follow shortly. I was wrong. It took about another 15 minutes. It was all very slow and with my frustration clear, when I said I wish to sleep he said he would give me make the bed and gave me a set of pyjamas to change into. PJ not handed out as standard on an afternoon flight.
Aircraft | Boeing 777ER / 787/ A350-100 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | London to Bangkok via Doha |
Date Flown | June 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"better if they had upgraded me"
Y Han (Australia)
✅ Trip Verified | Dublin to Sydney via Doha. The flight got me there safe and sound. I wasn’t offered drinks between meals while I was awake. My USB port wasn’t working, the seat was cramped and cannot recline properly. On my return trip I wasn’t offered my second meal during the flight from Dublin to Doha. When I express my displeasure, staff said I was asleep and they didn’t want to disturb my sleep. They offer me a box of chocolate to appease me, and make sure the crew member of my next leg to look after me. Would have been better if they had upgraded me.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Dublin to Sydney via Doha |
Date Flown | June 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"asked all those security questions"
H Marston (Qatar)
✅ Trip Verified | I was not happy with the customer service response after me and my daughter were delayed at the boarding gate. It is common to have your passport checked at the boarding gate but not to be asked Where are you going, why are you going there, are you coming back, when are you coming back, who are you travelling with, are you a Qatar resident, can you show me your Qatar ID? This is not normal. When I asked I was told "Sir I am just doing my job". I am asking why I was having additional security screening and i was told it was because I checked in online. I was told I was asked all those security questions and held up at the boarding gate because I choose to check in online and print out my boarding pass at home rather than standing in line at the check in counter and having my boarding pass printed there. I know they check passports at the gate, that was not my question, I wanted to know why i was asked all those questions at the gate. That just only happens when you have been selected for Secondary Security Screening. But he refused to say that and instead of offering even a half-hearted apology. They did not open priority boarding for me a Silver member and my 6 year-old daughter. But never addressed that after i complained. I love Qatar Airways, but this customer service person just really left me in a bad way.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Doha to Kuwait |
Date Flown | May 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"missed my WestJet flight"
Sonia Jose (Canada)
✅ Trip Verified | Kochi to Houston via Doha. The flight from Doha was delayed and landed late in Houston. I missed my WestJet flight to Calgary. A staff from Qatar airways was waiting for us there in the entrance at Houston. He guided us through the connection process. However, we missed the connection and he arranged the ticket for the next day in the Westjet. He told us that we need to find the stay in Houston.
Aircraft | A350 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Kochi to Houston via Doha |
Date Flown | June 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Improved a lot since my last flight"
A Maladiz (Kuwait)
✅ Trip Verified | Kuwait To Munich Via Doha. The Kuwait To Doha flight was operated on an a bit old but good A330-300, The Doha To Munich was operated on a great Boeing B777-300ER. Starting from the short 50 minute KWI—>DOH Flight, it was great! Good and comfortable aircraft, screens were a bit outdated on the A330, but still has the latest oryx one movies. the legroom was fantastic, however window seats only have an IFE Box under each seat blocking legroom. Service on that short flight was great! Cabin crew were very nice, beautiful deep blue mood lighting which created a beautiful atmosphere Inside the cabin, and the flight was On-Time. Connection In Doha was super easy, smooth and efficient, beautiful super modern airport with great toilets, range of shops and restaurants, and very nice staff. Boarding Started few minutes after the landing from Kuwait, so we rushed to our next flight to Munich. Second flight was operated on a new and very comfortable Boeing B777-300ER, as much as people complained about the 10 abreast 777, I found it to be actually good! Legroom was amazing, Seat recline was excellent! NO IFE box under the seat blocking legroom on the B777. On demand high resolution screens, beautiful mood lighting, with nice refreshing towels being distributed. What Impressed me the most Is the Qatar Airways New Super WiFi! I was told that it was the fastest and best In the Air. Even a YouTube video would be played. And WiFi Is cheap on Qatar Airways! 30 Minutes for free, and only 10USD for the duration of the flight, no matter how long. The OryxOne Inflight Entertainment System was excellent and offered a lot of great movies and TV Shows! After departure the snack service commenced, they served a Quisine savory snack sandwiches, it was very good, much better snacks then what they used to serve before. It was a good chicken pizza sandwich, not the dry chicken sandwiches they used to serve. Since It was a night flight, Cabin lights were dimmed Into mood lighting which created a beautiful atmosphere onboard, the crew kept serving beverages every 30 minutes, they were very nice and helpful. Few hours later , they served breakfast, I ordered a special Hindu Meal request, It was delicious, at least better than the normal meal they serve. ;) That wasn’t my first time flying Qatar Airways, but I really have to say Qatar Airways has Improved a lot since my last flight with them almost 9 months ago. Much Better, cheaper and faster WiFi, better savory snacks, better breakfasts, better refreshed Oryx Entertainment System. Looking forward for my return flight with Qatar Airways again soon.
Aircraft | A330-300 / Boeing B777-300ER |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Kuwait to Munich via Doha |
Date Flown | June 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |