Qatar Airways

✅ Trip Verified | Warsaw to Singapore via Doha. It couldn’t have been any better! Both flights with Qatar went absolutely seamless - but the travel experience was even something more than seamless - it was just perfect. The aircraft were new, neat and clean - it’s an unquestionable pleasure to travel on board the A350. IFE was very well equipped and the screens were surprisingly responsive - it was hardly impossible to get bored throughout the journey. Meal services were comprehensive and the dishes itself were mouth-watering. Another gem of Qatar is its crew - attentive, helpful, professional and chatty. Also Doha Hamad Airport is one of the best to have a stopover at - very well organised and easy to navigate. I can’t have any objections about this journey - exquisite in full measure!

✅ Trip Verified | My wife and I flew Business Class Sydney to Venice via Doha, returning from Rome on A380/ 787 /A330 and had wonderful flights. On boarding we were offered a drink [White Champagne or Rose], cold towel and menus. One of the staff then asked what we would like to order to eat and drink and when would we like to eat. The food comes direct to you from the galley - no rattling trolley service so if other people want to sleep, you can eat and not disturb your fellow travellers. The food was always excellent in heat and presentation. With this system you can order as much or as little as you want. If you do not wish to sleep, on the A380 at the back of business class there is The Bar which serves mocktails, cocktails and Champagne, juice and snacks There a sofa with seatbelts for sitting and magazines if you wish to read. I can only say the staff’s service was first rate for every flight. Being 6’2” and rather large, I found the lie flat bed is very comfortable and I could sleep without problem.

✅ Trip Verified | Considering the overall flying time from Muscat to Houston via Doha was 19 hours or so I was dreading to do it in an economy class flight. However do to pricing factors for a business class ticket, I transferred my amazing American Express membership reward points to my QA account and credited it with miles. After having done that I called up the call centre who said there weren't any seats available for miles. I was disappointed as I had already transferred my amex points out by then. As my date of travel arrived, departed Muscat to Doha on economy I had a 2.5 hr transit in doha and felt like trying my luck at the customer service counter. Unfortunately my hope for an upgrade via miles was not entertained by the lady stating I was not eligible. Not giving up i was directed by another staff to head to the counter where the security checks were. One staff typed away on his system started making calls and told me theres just one seat available which only could be released after confirmation from his team which would just one hour prior to departure. Keeping my fingers crossed 10 minutes later he told me I was able to avail the upgrade! The efforts made by Ahmed were so remarkable that I insisted I raise this to the management that staff like this should be admired and rewarded for such excellent service and should be role models. The gesture made such a difference to the whole trip as the Qsuite on the A350 is an amazing experience and I think it's a better than even the A380 business having the double bed feel side by side to your partner is wonderful. We've shared our experience with friends and family stating it's not just a 5 star service on board meeting the right staff gave us a 5 star service on ground too.

✅ Trip Verified | Very bad quality food. Helsinki to Singapore via Doha Not my first time traveling with Qatar, I even wrote a great review to them last year. Now I think the management has change, or they are cutting costs a lot. Our first 6 hours flight to Doha was crowded, only 2 toilets for more than 150 people, the corridor was full all the time from people queuing to go to the toilet. In previous opportunities, staff were more careful about this situation. Food the worse quality I got in a long flight, a chicken sandwich indian style and a breakfast plate with very weird eggs. Again, my experience in the past was way better. Doha to Singapore: Seats were comfortable, bigger plane, good entertainment, on time. Staff not service oriented, very bad faces when asking for water. Again that sandwich and breakfast plate with eggs. At this time me and my husband decided to avoid the food. As soon as we arrived in SG, we had digestive problems. I wrote to the airline, part of their answer was: "We would like to take this opportunity to sincerely apologize for any inconvenience which may have been caused to you. While no reports similar in nature have been received from passengers who were served the same meal on the flight, we take reports such as yours with serious concern." Apart from the food and staff in flight the rest is good, planes are modern, on time, bags arrived in good conditions, relatively comfortable seats for economy.

✅ Trip Verified | Stockholm to Chennai via Doha. Good value for money, but a bit neglected cabin. Inflight entertainment might be bit better, especially on A330 equipment where screens are old. I noticed the A330 had fewer lavatories. But what is absolutely the best when it comes to Qatar Airways are the meals and drinks. You have an outstanding choice of three main courses. Cold drinks served twice on ARN-DOH leg. And hot drinks also twice. Ability to select seats for free or ask (if you have a very short connection in Doha for example, to chose a front aisle seat). Boarding procedures were easy and simple. Both flights were on time and it is the most important thing. Ground service is awesome thanks to the Hamad Airport which is an ingenious facility designed around the passenger's very needs of any kind. Connectivity on board is, however, a bit behind competition.

✅ Trip Verified | I do not regret choosing Qatar Airways at all. Almost everything was the best of the best! I was also lucky enough to be able to fly Qsuite, which is easily the best way to travel. Check in at Bangkok Airport is quite a mess, due to the fact that there are four flights leaving simultaneously to Doha. The check in agent said that the Qatar Airways lounge in Bangkok is closed due to a cracked window. I was about to head to the JAL lounge when I noticed that the Qatar lounge was in fact, open and fully operational. This lounge was absolutely immaculate. They even had Bollinger champagne! There was a buffet service and most drinks were actually made on request to the staff. They were there to help you with everything. I think the staff to passenger ratio was 1:1. My favourite thing at this lounge has to be the Baklava. Qatar also has their lounge literally next door to their main competition, Singapore Airlines. Boarding was orderly on the outbound flights from Bangkok to Doha and Johannesburg, but on the return they instead asked economy passengers to board first, their reason being "The cabin was not ready for business class passengers." The good bits: Qsuite! We were a family of four, so we elected to have the first "Quad" seat which is essentially a conference room with closed doors! We were in our own private world up there. The seat/bed was super comfortable, although watch out for row two, as this row has slightly less foot space due to the angle of the cabin. There was a thin mattress cover provided and my mum and dad were even able to sleep together in the double bed! The regular 1-2-1 business class found on the A350 and B787 was also excellent. I would strongly suggest reserving row 7 on the A350, as you get two extra cubbies next to you for your belongings. Also located close but not too close to the toilets. The flat bed on these seats were also excellent, and there were endless seat adjustments. the "bar" on these planes was filled with snacks, fruit and champagne and most of the time there was a flight attendant waiting there to assist you. The service: I cannot emphasise this more, it surpassed all expectations I had set. Every single item was placed at your seat, no trays were used at all. The flight attendants were all friendly and professional. They seem to know the types of passengers very well and how to treat them. I had a cold on my return trip, and was constantly looked after. On one of the flights, a medical emergency was declared and the crew handled the situation very calmly and professionally. Once the flight landed there was already an ambulance waiting for the sick passenger. The food: Everything I tasted was excellent, and I took advantage of their dine on demand service by ordering a hot snack in the middle of the flight. I think my favourite meal was a Philly Cheesesteak which was very filling and the beef was very tender. They give every passenger (Including economy) 1 hour free wifi onboard! The Al Mourjan lounge in Doha: To call it huge is an understatement. This lounge is absolutely gigantic! You also had a personal tablet at every seat for information on the airport or flight information. Too bad everything is too spaced out. Given the fact that all airlines have their ups and downs, I would say that Qatar is an excellent airline and it shows in almost every way. I would certainly choose them because of their extensive network, but they haven't won me completely over. Yet I'd give them a 11 if i could!

I was travelling with two kids from Calicut to Philadelphia via Doha. At the airport the for some reason, my ticket numbers were missing on the boarding pass. There was a confusion over my PNR and the with some baggage tags and the time is running out. I would like to give a special mention to the manager on duty Mr Diljith. He jumped in right away and handled the hurdles one Not Verified | after the other with calm and composed. I really appreciate his help to make the journey a pleasant experience. Thank you!

✅ Trip Verified | Moscow to Bangkok via Doha and was disappointed with the following reasons : Doha - St. Petersburg and Moscow - Doha the quality of screen was very poor. The touchscreen responded slowly. Also, the meal was not served per my pre-selection. The flight from Doha to BKK was 3.5 hrs delayed without any reasons provided. The airline did provide the complimentary meal; however, the quality was unacceptable to me. The airline needs to understand more about nutrition for "diabetic meal". It's not just a healthy, low-fat, low sodium meal. They served low GI fruit which is not for diabetic people. However, the cabin crew provided the good services and took good care of customers on board. Also, I observed the ground hostesses were ready to take care of passengers transitting to other locations.

✅ Trip Verified | Sydney to Doha. Upgraded online in advance for an emergency exit window seat. With it being a very long flight, and having done these flights in the past with regular seat, I wanted to make sure this flight could be more comfortable. I get to my seat number at boarding, to find that it’s a regular window seat, with no space at all. When I asked crew members why my booked seat isn’t available, they said it’s because the aircraft was changed from what was on my booking. On top of this, crew members were rude, unattentative, and blocked people in the toilets by leaving trolleys in front of the door. They seemed under qualified, no confidence, often missed people out when serving drinks/food. Lots of people angry with the service.

✅ Trip Verified | CDG-DOH departure 9am. The aircraft is extremely comfy, quiet and roomy, since it is an A380. I found the breakfast light and tasteless. Just 2 rounds, of drinks during the flight. A sandwich was served before landing. DOH to BKK, this flight improved the overall impression. Free wifi connection for one hour, which is pretty cool. The thai curry which was served, tasted well like a real thai curry, which is rare. Alas, the service in between was minimal. A light breakfast was served before landing. Overall, this puts Qatar among the best carriers, but I will no longer fly with them as their flight schedule between southeast Asia and Europe is not appropriate. Overall I enjoyed a KLM flight more.