Qatar Airways

✅ Trip Verified | Kuala Lumpur to Doha, returning from Paris via Doha, by A333, A380, A350 respectively as family with kids age 2/4/6. A333 interior looks okay, but the entertainment system was outdated and difficult to use. A380 / A350 was wyy better & entertainment system was good. Staff attentive, efficient, always available and friendly. Cabin clean, food taste moderate, some activity books/bag were offered for kids. Leg room on A350 a bit tight when the front person lean back, but still reasonable. Will fly with them again.

✅ Trip Verified | Manchester to Phnom Penh via Doha. Very confusing booking procedure; I booked on Qatar Airways website and received the booking, but then was told that I would need to present my credit card at the check-in, leaving plenty of time for my flight. I got the impression that the booking might be cancelled, despite the fact that the money had already been taken from my account. The first time I had such an experience with any airline. I arrived at the check-in desk hours before the flight and stood waiting for over an hour and a half only when check-in began did they tell me I needed to go to the office, where they debited and repaid one pound! Fast channel security was overcrowded and took a long time (not QA's fault of course). Boarding was smooth, and then once on the plane service was magnificent. Excellent flight, very good seat. FAs were very helpful and polite throughout. Deboarding complicated, we had to wait and then board buses. I thought I had time in Doha Airport to relax but was underestimating the delay going through security a second time, and then getting to the departure gate, where there was a kind of chaos. Put on another (business class) bus. Again, once on the plane, the service was impeccable - arrival in Phnom Penh used a tunnel, not buses.

✅ Trip Verified | Doha to Barcelona, flying a plane from LATAM with old business class seats. The plane was old and different from what the Qatar airways website says, it leads customers clearly wrong in terms of quality expectations.

✅ Trip Verified | Venice to Doha. Check in in Venice was quick and effective. I was quite late so I didn’t have to wait. I was seated on my prebooked seat. I had a quick look at the lounge but was not impressed. An old Airbus with a 2-2-2 configuration in business class. For a daytime 5hr 25 mins flight the comfort is okay however the seat is hardly suitable for sleeping. The food selection was good and the staff excellent. If Doha is your final destination I can recommend this flight. Actually there is no other direct flight from Venice to Doha. If you go to other destinations and use Doha as a hub think twice whether it is worth the detour.

✅ Trip Verified | Hong Kong to Doha. Check in at the In Town Check In in Central is very convenient . I was told I have the reserved window seat but I checked twice and it was not the seat I reserved. I had expected a Q-Suite but the plane was a Boeing 777 with a 2-2-2 configuration in business class. I complained but the very friendly staff at check in can’t do much. I had complained to Qatar airways and they just say that they can change planes according to their conditions of carriage. Boarding was smooth and the flight left on time. The seating is an old business class seat. Seating comfort is very limited and I could not use it for sleeping. Entertainment is the usual movie program. Wifi was not available on this plane. Another surprise was the very limited offer of food with no main course (breakfast of Scrambled Eggs with Chicken Sausage a main course). The cabin staff did its best - very friendly and willing to cope with me being a bit grumpy on this flight. I can’t recommend Qatar unless you need a non stop connection to Doha.

Not Verified | Goa to Warsaw via Doha. Qatar Airways is a good airline but I lowered my rating as our flight was delayed and feel the ground crew could have handled the situation better. They did however accommodate us in a very good hotel about an hour away, for 5 hours before we had to leave back for the airport. Also, having kids in the group, would have expected to make our transit in Doha a little more comfortable considering that our transit time was 5 hrs which is 3 hrs more than the original time. I have flown before on Qatar Airways and been a good experience everytime but this one time I was really knackered as we begun our journey at 0.30 hrs on 11/11 and ended it 34 hrs later.

✅ Trip Verified | Heathrow to Tokyo via Doha. Have flown business many times (mostly BA) but this is the first time I have flown Qatar Airways but it won't be the last. This flight was BA business Heathrow to Doha and Qatar Airways Doha to Tokyo and I must say the Qatar Airways flight made BA look like an economy budget airline. We were in the Qsuite and it really was exceptionally good with plenty of space and good facilities. Can't comment on the ground as we were only in transit but the service, food and seating were exceptionally good and so glad I decided to go this route.

✅ Trip Verified | Manila to Gothenburg via Doha. The flight from Manila to Doha was delayed for five hours and it was not communicated to me why the delay occured. The experience onboard the aircraft was very good, but I missed my connecting flight and was rebooked on flight from Doha to Stockholm.

✅ Trip Verified | Doha to Hong Kong. Check In was very fast at the dedicated premium Check in in Doha. I was told that I am on my pre-booked seat 8K. The lounge is huge and looks good however the food is pretty mediocre and the shower capacities very limited. Upon boarding it was not a QSuite but an aged business class 2-2-2 configuration, they had not informed me of a changed in plane. The cabin staff tried to make good but were surprised I was not informed about the change of planes. Food was breakfast and things - no real main course for me on an 8 hour plus flight.

✅ Trip Verified | Manchester to Bangkok via Doha. The service on board was excellent after my last experience with them it was definitely a massive improvement. Doha to Bangkok flight QR832, on 25th October the stewardesses serving seats 32 and 33 H,J,K window seats were absolutely fantastic we were travelling as a group of 6 3 adults and 3 children. Their attentiveness to the children was brilliant and beyond expectation. Flights back from Bangkok and Doha to Manchester we had a stopover of 4 days in Doha were fine too. The problem was the Bangkok check in staff. If you are travelling from Bangkok make sure that you power banks have a capacity label on because Bangkok Airport security will not allow it to go through if it doesn’t have a capacity label which I learnt to my expense! Mine that I had had for 5 years was in my bag and as going through security must have fallen out of my bag so they checked it and cos it didn’t have a label they refused to let it through. I went back to check in to ask for assistance and staff could only give me advise to take it to the post office and post it to my Uk address (I did go to post office but they refused saying they can’t post batteries). The lack of attentiveness of this check in staff and then her colleague was disgusting. The issue here wasn’t the power bank but it was the sentimental value it had attached to it that can never be replaced. I found out later if staff had given me a letter to say that they give permission for me to take it on the plane then Bangkok Airport security would allow me to take it.