Qatar Airways

Not Verified | The best airline by far. Had a wonderful experience especially with the cabin crew. I never eat airplane food but this was different. The food was delicious, and frequent. Provided many beverages and snacks throughout the flight. The seats were comfortable, considering I flew with economy. One fault was the temperature inside the plane. I was freezing the entire flight even with 3 blankets on me, and the ac’s off. Ended up having a cold for several days after my flight. Overall a good experience and will definitely fly with Qatar airways again.

✅ Trip Verified | The service was excellent. The cabin crew, especially those that attended to me were genuinely pleasant and warm. The food was good and the menu options were nice, especially for the Lagos to Doha leg of the trip. The other in-flight services the entertainment etc were top-class. Overall I was pleased.

✅ Trip Verified | The flight was on time. All cabin crew are very kind and available for every single request, the food was nice and toilets are clean, the cabin crew Check it almost after every person. In my opinion is one of the best company in the world.

✅ Trip Verified | It's not the first time i travel with Qatar Airways. I recommend it cause they are professionnel, helpful and in touch the application is easy to use. I contacted the customer service and I was quickly helped. At the end it's not the last time and thanks you for your service you deserve the award you have

Not Verified | Wonderful experience flying with Qatar Airways. Professional, polite and helpful staff. I would especially like to appreciate Flight Purser Xavier. Absolutely above and beyond the call of duty. Going one step more than what is required.

✅ Trip Verified | Qatar Airways is a respected, reliable and student-friendly airline. When I became a member of their Student Privilege Club, I was surprised by the benefits they offered me, such as free WiFi and additional baggage. The flight from Kyiv to Montreal via Doha was my first flight with Qatar Airways, and I can say that I was satisfied (even though the journey was too long and tedious). Qatar Airways has excellent service (refreshing towels at the beginning of the flight), they offer nice food (and the good thing is the online menu so that you can make a choice before your flight). The food was tasty, and the portions are big (I think I spend half of my time aboard eating). On the 5h flight from Kyiv to Doha, they offered 2 meals + snacks, on the 12h flight from Doha to Montreal, I had 2 meals + sandwich + snacks. The seats are comfy, the legroom in the economy is okay (but for long flights, if you have money better to take a business class). In addition to the standard kit - pillow + blanket - they gave protective kits on both flights and amenity kit on a long flight (that was actually very useful for me since I always forget my eye mask and earplugs). Regarding entertainment, they offer many movies + as I mentioned there is WIFI aboard, but it was not working quite often. I had a layover in Doha for more than 10h at night. The airport is nice and easy to navigate through. But the layover was too long. In general, my experience with Qatar Airways was pleasant.

✅ Trip Verified | Extremely helpful and courteous staff — from the checking to the Al Mourjian lounge to the flight crew. I loved the q-suite, and the pressure and humidity helped me fly with zero discomfort. I slept soundly and enjoyed every minute I was awake. This airline clearly tops all of the 8-10 airlines I have flown with. JetBlue is a fairly distant 2nd. Saffron and cardamom teas were fabulous, though quite sweet, and the salmon salad was great. Wished the Arabic breakfast were offered!

✅ Trip Verified | Absolutely top inflight service by friendly and smiling crew, great inflight entertainment, new aircraft. Catching the connecting flight in Doha was an overall pleasant experience - the airport, although quite crowded, did not feel stressful, and there was always someone from staff nearby to ask for help if necessary. I am already looking forward to my next flight with them!

✅ Trip Verified | We have been using Qatar Airways quite a lot and we are happy with the airline. My wife booked a flight to Europe about 15 months ago but due to lockdown she opted for the credit and about a month ago she asked for a refund. We emailed them asking for refund, the voucher was attached to the email. No response received. We called customer service, we spend 2 hours on the phone but couldn't action the refund instead they told us we will send you an email and ask for banking details No email received within 2 weeks. Called them yesterday; after 2 hour 14 min on hold the call was disconnected. We emailed yesterday to a few email addresses and we lodged complained via my wife's account. Today an email was received stating; With regards to your concern, please be informed that we have shared your correspondence with our Digital Team.

✅ Trip Verified | Award ticket from KGL to CPH via EBB and DOH on 18/8-2021. Thought I could upgrade from Economy to Business, but their Privilege Club is further degrading and has abolished that option. Nowadays, it is almost impossible to pay and book online due to increased security causing it to be a several days’ project to issue a ticket. Award tickets cannot be booked without instantly paying taxes. And, online payments could not be effected from Rwanda due to code/country problems to receive OTP. Thus, even temporarily bookings can’t be made unless done directly by QR over phone at higher fares and lots of troubles involving use of other people’s credit cards. Check-In in Kigali easy, though must be in Airport 4 hours prior to departure due to Corona prevention measures. Granted Lounge access to Pearl lounge which is acceptable. Must pay for luxury beverages. But a variety of hot food and snacks offered makes up for it. All flights on B-787-8. Long haul Economy Class QR is top notch and matches economy+ on other airlines. They have improved economy class services since I travelled with them last time; 18 months ago. FAs are attentive and extremely concerned of elite travellers like myself – I have a fainting Gold Card, but was addressed by name throughout I was given the best seats possible in economy among options provided. Drinks were offered frequently. Call bells responded to quickly. Three choices of hot food on every long leg: plenty of it, and I got more if requested. No seafood, mutton, fish or exotic meat offered. English breakfast without bacon? Salads average and desserts were excellent. Sparkling wine (Cava) and wines. Beers offered are still embarrassing: only two, similar, dull lagers offered: Stella Artois and Budweiser – Heineken has gone but that does not add to the repertoire, anyway. The leg DOH-CPH offered two meal rounds. First, a Champagne brunch (3 meal options). Then, a heavy sandwich prior to descend. I was given 3 seats through seat-block for elite travellers. FFP-lounges in Doha are temporarily upgraded to become the Al Mourjan - even for economy travelers with card status. In CPH my luggage came out as the first. A pleasant travel. About as good as it gets in Economy.