Qatar Airways

✅ Trip Verified | London to Doha. This was my return portion of my trip so my flight was a BA flight number and I truly enjoyed the A380 experience. Even though the product was dated as it is the only aircraft type that Qatar Airways has first class on, but even business class is the old product but it doesn’t mean it is not good - it is better than most of the competition. The Wi-Fi was very slow and I did not use the entertainment system. The food was the best tasting and presentation I have ever had on any flight I have taken since I started flying in the early 1970s especially the scallops and ossobuco. The Caviar was more on the cheaper Sevruga type and the strawberry pie was masked with too much sugar to give your taste buds a chance to see it’s quality but to put an item on the menu as “Qatari grown chicken“ does not do any positive advertising for the country because it does not show these chicken are free range or organic fed or even antibiotic free - that issue has to be addressed sooner rather than later. The cabin staff were excellent.

✅ Trip Verified | Qatar Airways and British Airways flights between Doha and London are codeshared between the two airlines so I always book the the flights under BA codes even if I fly with QR because of the generous BA baggage policy. I wanted to take the opportunity to fly one the A380 as the were slowly taking to the skies. The first class on the Qatar Airways A380 is dated but very spacious and the washrooms are huge, the entertainment system was tripping throughout the flight, the cabin crew were very friendly. The caviar was good and the halibut was tasty but the portion was small. I also took the Asian snack close to London but it was bland and I just couldn’t eat it.

✅ Trip Verified | My flights between JFK and Doha have been excellent service except for the rock hard bed. Surely a padded mattress could be available. Between Doha and Sydney on much older planes. My return flight from Sydney to JFK no lounges open in Sydney Airport and a $70 voucher to use but only two fast food places were open, the lounge in Doha full but a great shower available. Boarding had passengers herded into a small area with not sufficient seats and no boarding until the last passenger went through security.

Not Verified | Excellent service by Ms Khusboo On Sunday 3rd flight Doha to Kolkata was delayed but it’s ok I had enjoyed my time at the airport. I have a privileges membership so I requested window seat & meal preferences but unfortunately, both request is not available and I understand. But Once I checked in on the flight Ms Khusboo support me with my handbag. My seat screen was not working and she offered me another seat. I highly appreciated kind of hospitality she followed up with small request highly appreciated.

✅ Trip Verified | Like many airlines QR charge for seat selection and lounge access. Yet having changed the first outward plane from the original booking 4 months earlier, my seat was changed from 2K to 10K. Although QR had my phone and email, at no time did the airline attempt to contact me. At the airport I refused to sit in the second cabin. It was only thanks to a member of the ground staff who persuaded someone in 3K to change with me. The lounge at BKK was not the Qatar Airways lounge but the miserable Miracle lounge. The flights themselves were vastly better with one exception. The seats are extremely comfortable and sleeping is relatively easy. The 777 and A350 had the Q suites. I enjoy these on the 777 but the cabin feels quite cramped on the A350. Meals were excellent but the movie selection was boring and seemed geared more to children. The one exception was departing EDI. With the cabin crew arriving late, we had to stand in line for about 25 minutes before boarding started. The three wheelchair passengers were naturally allowed priority. A few minutes later business class was boarded but with the wheelchairs still at the end of the airbridge we had to wait another 20 minutes or so before they could be boarded. I looked forward to a hot towel and a glass of rose champagne. Quickly other passengers were being served while no FA bothered to take my coat. I finally had to ask to be served, being the last in the cabin to receive any attention. This was another disgrace as with glasses being quickly collected as the aircraft having started to taxi to the runway, I managed only three mouthfuls. I have taken QR several times on this route and used to enjoy it. Business class on all flights was full but that is no excuse for the problems.

✅ Trip Verified | I believe Qatar Airways is the best airways with affordable price however they sell tickets with shorter layover and may change the flight layover time. They do offer cancellation options but that’s just the game. I always try to fly on Qatar Airways but if it’s uncertain I will think twice before I buy it’s tickets again.

✅ Trip Verified | A last minute downgrade of aircraft. Almost all my Qsuite bookings over the last few years changed due to aircraft change to inferior business class seats. On the ground in Doha all 4 flights used buses to and from the aircraft. It is not a big deal for arriving in Doha, but the departure area for remote aircraft is like always crowded, often no seats, shouting and screaming of gate staff, since no loudspeaker announcements. I noticed this time a decline in onboard services, I requested not to eat, just to keep my glass of water full. This did not happen. On the 5hr flight from Doha to Warsaw, there was no set of earplugs in the kit, just socks and eyeshades. Catering was as usual very good, and they finally got rid of that bad safety video, which I had to endure for so many years. As a longtime Qatar Diamond to tier member, I have been a huge fan of the carrier, but I am concerned about the declining standards.

✅ Trip Verified | This is the first time that we have flown Qatar Airways in a premium class and what a treat. The first flight was business but was so comfortable with such excellent service, attentive staff and delicious food that it was like many other airlines first class. The short second flight was first class and I wished that it could have been just a little longer. The transfer at Doha was straightforward and although we arrived in Muscat very early in the morning, we did not feel the usual burden of travelling at all. It was definitely part of the holiday and we are looking forward to travelling to other destinations with Qatar Airways.

✅ Trip Verified | I wish to express our heartfelt appreciations to the excellent caring and professional service of Qatar Airways. On our recent flight on QR 853 on Wednesday 23 March from Kuala Lumpur to Doha enroute to Washington DC My wife was feeling quite unwell coupled with the late night departure. She tripped as she entered the aircraft. The stewardess caught hold of her and prevent her from falling and kindly walked her to her seat. Throughout the flight the cabin crew check on her! On arrival at Doha for our next flight via QR 707 to Dulles, a wheelchair was waiting for my wife at the ramp & she was wheeled to an electrical Vehicle that took us to the boarding Gate for our connecting flight The attention and care by the cabin crew and the ground staff was beyond what any passenger would expect. May I offer my deepest gratitude and appreciations to Qatar Airways and the staff that assisted us during the flight, Qatar Air have our votes for being the most efficient airline.

Not Verified | I have flown with Qatar Airways many times the past year but this time it was my sons first flight abroad. The air hostesses really made sure that he being a toddler, was catered for and always checked up on him. He enjoyed every meal and treat that was given and the variety of movies kept him busy. I feel that being a silver member that my wife and son should receive the same access given to me.