Qatar Airways

✅ Trip Verified | Philadelphia to Manila via Doha. Crews were helpful and a staff from the Ft Lauderdale office provided me hotel accommodation in Doha for a layover due to the changes that they made on my flight schedule. Some airlines would let you stay at the airport to wait for the next flight and provide you with no assistance at all. With the flight from Doha to Manila, crew was very organized. I would rate this airline highly. Keep up providing good service to customers!

✅ Trip Verified | The Qatar Airways flight from Doha to Kathmandu was pretty busy but the staff did all the handling very well, from check in to gate check and inflight as well. The flight departed long after midnight and arrived early in Kathmandu. QR served breakfast which was reasonable but not really needed as many people still slept.

✅ Trip Verified | Travelled 21 & 22 Jan 2018 with Qatar Airways from Ho Chi Minh via Doha to Entebbe and Kigali. Reliable airline, punctual flights, world class service, good drinks, poor food with no diversity, small portions, clean, newer aircrafts. Good lounge in Doha with slumber rooms. Luggage transferred with high precision. Terrible bus-gating in Doha: have to walk inside the airport for almost 2 km, for them just to board by taking a bus drive for another 3 km: why don’t they then bus people from the central area and drive all 5 km instead of letting everybody walk 2 km first? Elite status respected: staff were very respectful and advising. Very expensive ticket, double price as compared to competing carriers on this route (like ET and KQ). Due to the Arab ban on Qatar, a huge deroute from DOH to East Africa was undertaken to avoid flying over Saudi-Arabia. It consumes 2 hours extra travel. Another 2 hours was added for an un-announced stop in Entebbe. Altogether the flight became a full day flight while it should have been ½ day flight. Will change carrier next time but accepted this price to retain flyer status at their FFP. Lousy and expensive WiFi offered on-board with lots of patronising registration and information requirements. Charity collection “Educate a Child” is widely announced, intrusive and useless: they still claim to help 58 million uneducated children as they also did 5 years ago. So obviously no progress, have the collections gone into the drain?

✅ Trip Verified | Munich to Doha. The flight is currently done by a new LATAM airplane which I assume is leased by Qatar Airways. The cabin crew and the entertainment system however is Qatar Airways. I’ve experienced a very friendly staff at the check in as well as within the cabin. Even with the regular seats they are pretty comfortable.

✅ Trip Verified | Athens to Doha. Excellent flight, the aircraft had the new business class product of Qatar for the A330. The service was simply amazing, personal and with a smile. The seat was great - very comfortable and long enough when the bed was flat. A lot of room and places to store stuff. Food was nice on this flight from Athens.

✅ Trip Verified | Berlin to Kuala Lumpur via Doha. The usually flawless service on board. Food quality ex Doha isn’t as good as ex Berlin or KUL. Seats and environment on all flights ok, but not as good as on A350 I’ve used on recent trips. Lounge in KUL was outstanding with great a la carte Service. When I returned to Berlin, I realized that my brand new Rimowa suitcase got badly damaged. I reported the damage and received a brand new one without questions asked 2 weeks later. I had similar issues with other carriers, but received just a inferior brand as a replacement. Overall, highly recommended!

✅ Trip Verified | I would like to thank Qatar Airways, for their wonderful service, from Dulles Airport Washington DC to Doha, I was travelling with my elderly mother, we were very well taken are during the flight, I would like to thank the cabin staff for their help and cooperation. Great job Qatar Airways. I'm so happy.

✅ Trip Verified | Maputo to Doha. Service is always good with online check-in to beat the queues in many airports. A little more expensive than other airlines in the region, but they fly point to point rather than hubs and transfers, which I prefer. Online services good as is their loyalty programme, although you need to progress to the next tier first before you get anything. Generous baggage and seating space on aircraft is good, although the aisle is narrow and passengers not looking where they are going can easily hit other seated passengers with their bags. Cabin crew are superb and helpful, and if you get them a box of chocolates for the journey they are genuinely pleasantly pleased. The food is normally good as is the choice of beverages on offer. The entertainment system has some good movies, but often has problems working properly. Customer services is absolutely awful, with many queries not answered or the staff point you to the webpage information where you said you didn't understand what was on the page.

✅ Trip Verified | I used Qatar Airways for the fourth time late in 2016, on the route Zurich – Bangkok – Zurich, in economy class. On previous flights, I had twice tried to sign on to Qatar's frequent flyer programme, but somehow this did not work out. I had wanted to deposit my need for an aisle seat, as I have a back injury which requires me to get up frequently. On the flight from Doha to Bangkok I was assigned a seat with which there was something wrong. I requested that I be allowed to change the seat, explaining that I might get problems, but was told that this was impossible as the plane was full. In Bangkok, I had to request another passenger to lift my luggage off the belt at the airport. I needed to leave Bangkok eight days earlier than booked. The ticket I had bought stated that I would be charged 173 Swiss francs for any change of reservation, but when I tried to make the change online, the cost was given as 355 Swiss francs. I called the Qatar office in Bangkok. They confirmed that this was a mistake, "probably a software problem“, and then proceeded to charge me 202 Swiss francs. I was told that I was charged more because my change of reservation had to made manually. To me, this is not five star.

✅ Trip Verified | Manchester to Bangkok via Doha. Qatar Airways are absolutely fabulous! I'm so glad that i discovered this airline. Noticeably better than other airlines i have flown with. Booking process is the best it could be. Ground service is very efficient and courteous. Boeing 787 and A380 have comfortable seating (more so on the A380) and the onboard food i always enjoy. Crew are polite and friendly. I hope they remain in a price range that i can afford so that i can continue to fly this airline on my annual two holidays.