Qatar Airways

✅ Trip Verified | Doha to Paris CDG. One of the best flights I have taken, the service was personal and professional the cabin staff attentive and gracious, the food was good though not exceptional, the tenderloin was overdone for my taste. Arabic mezze was a little bland and needed more lemon and olive oil. The entertainment system was lacking in selection though the movies were up to date but lacked in classics, the TV selection was very poor. The WiFi was OK and the seat on the Qatar Airways A350 are some of the best in the business .

✅ Trip Verified | Bangkok to Doha. I've just had the best guest experience in Qatar Airways because of the Flight Crew. She was very kind, polite, attentive and caring. Though all my previous flights in Qatar Airways are well, it was a first for me to experience a service with such sincerity.

✅ Trip Verified | Frankfurt to Cape Town via Doha. We had old Boeing 777ER with most uncomfortable seat on both legs. The crew was friendly and attentive, from Frankfurt to Doha even exceptionally friendly and efficient. The food was nicely presented but not many choices. If you like a very rich soup and a nice curry, you will enjoy it. But on both flights we got pretty much the same dishes, a boring and disappointing experience. I tried to sleep on both flights, which was impossible, the so-called flat bed is not really flat in the 777 and is divided in 4 sections, one of the most uncomfortable experiences in last years.

✅ Trip Verified | On a recent flight from Barcelona to Adelaide I had the connection with a layover of 20 hours in Doha. When I went to check in Barcelona, I was told that my checking luggage needs to be checked through to Adelaide and that it was not possible for me to get my luggage in Doha so I could check in to a hotel. Complete nonsense. Such a shame, I generally have found them to have quite good facilities, aircraft and crew.

✅ Trip Verified | Birmingham to Melbourne via Doha. After leaving a few comments regarding my outward flight from Melboure to Birmingham, Qatar contacted me for further details and ensured me my return trip would be different. Well it was like chalk and Cheese. Everything I was disappointed about on my outward flight was addressed and the cabin crew went above and beyond to ensure I had a awesome return flight. Cannot say enough about Qatar customer service and Cabin crew. A great airline who want to continually improve by listening to customers. I am not a serial moaner and travel frequently to the UK and back. Previously I have experienced poor service with Emirates and followed the complaints/comments procedure. Still waiting for a reply over 2 years ago, which shows clearly the difference between these two airlines.

✅ Trip Verified | Kigali to Ho Chi Minh City via Doha on 27-28 Febr. 2018. Punctual flights, uneventful. 3 hours scheduled additional time delay avoiding overflying Saudia Arabia. FAs are excellent – world-class. Annoying announcements – many of them superfluous. They continue their charity propaganda for Educate a Child – that really puzzles me. How naïve are we passengers to blindly support financially some glossy outlayed institution without providing neutral facts? The 2nd flight left 02 a.m. and did hardly have any food for business class. No real hot dishes – no fish, no meat, only cold piece salmon was offered. They offered a beef filet which was only a spoon of rice with some shredded meat in a heavy brown sauce. No chilli, no fishsauce, no ginger, no icecream, no nothing. I was only saved by an alert FA who managed to secure me a reasonable meal of fish from economy class. Never experienced this before when travelling in business class. Seats in these A330 aircraft are lie flat but narrow that your feet are squeezed if stretching the legs out into a tiny hole under the seat in front. Paid by far too much for this ticket. However, luggage and lounge access functioned well.

✅ Trip Verified | Boston to Bangkok via Doha. I found bathroom a bit larger then north American planes. Service was great. To be honest I only had less then hour after landing in Doha to catch the next flight to Bangkok, I could not believe it luggage arrived to. Great service. I really liked the flight crew member who did the announcements from Boston to Doha he was cheerful and you could hear him. The flight into Bangkok was different. He could give lessons on the announcements. But I would definitely recommend the airline, food good, service good I was impressed. Thanks for the great trip.

✅ Trip Verified | London to Melbourne via Doha. I found an excellent fare with Qatar so I had to give them a go. My flight from London was delayed by nearly 2 hours, however when I checked in I was offered to be moved to the earlier flight (which was about to board). I accepted and for my troubles I was given an exit row on my first flight and an entire row to myself on the second. Qatar economy has nearly 2 extra inches on most other airlines and you can tell. As someone who is only 5ft 10 I had more than enough room on the second leg. Service is generally very good, however the food and drink selections are a little basic compared to Emirates, offering only Red label scotch, Smirnoff vodka and Beefeater gin. Food was just okay. The IFE was good, without being great, offering largely B-list films with 2 or 3 blockbusters. Qatar offers 10 minutes/10mb of free WiFi which is basically enough to check your Twitter, then 30 minutes for $6USD. It's a nice touch, but very steep compared to Emirates flight long Wi-Fi for $1USD. Overall, if bad scotch and average movies don't bother you, Qatar is for you. Easily my new second favourite airline.

✅ Trip Verified | Islamabad to Montreal via Doha. While there is always a risk of delayed flights & connections in long haul flights, it is the way tough situations get handled that set an airline apart. Qatar Airways did an emergency landing in Moscow (a person onboard was sick) on my flight from Doha to Montreal. What ensued was a comedy of errors. They made people wait for 5 hours, did not have any game plan to provide accommodation when we got back to Doha (they took us back). My connecting domestic flight was missed, the accommodation they arranged in Montreal was extremely shoddy.

✅ Trip Verified | Chicago to Hyderabad via Doha. I travelled along with my 4 months old son and my mother on Jan 22nd. First I need to tell about my bad experience with other airlines then only you will understand my wonderful experience with Qatar Airways. We booked online to travel on Jan 21st from Canton, Ohio to Chicago through American Airlines, from Chicago to Hyderabad via Doha but AA flight got delayed for several hours and they don’t know how much time it takes, they were keep on changing AA flight time, later we realized it’s impossible to catch connecting flight in Chicago (we already wasted several hours while waiting), so we discussed with AA staff, they took almost 4 hours and finally they said we have to rebook tickets to next day and they cannot rebook through Qatar but said they can rebook with BA (British Airways) for next day ie. Jan 22nd from Cleveland to Chicago through AA flight and from Chicago to India through BA flight. I agreed for that because we don’t have any other feasible options at that time. On Jan 22nd we were able to flew from Cleveland to Chicago in AA flight but in Chicago BA staff did not allow me to board in BA flight because they said I don’t have unexpired US visa (I already have H4 approval petition but don’t have unexpired US visa and already scheduled for visa appointment in India). I did not know that I need a visa to travel in BA and AA staff who changed our entire itinerary (it supposed to be with Qatar Airways but changed to BA) never told us about visa restrictions with BA even though we spent 4 hours in their counter while standing. BA staff were very rude in Chicago, did not help us in any way. I was worried about what happens next and how to take care of my 4 months old son and my mother who does not speak English, more over Chicago is not my home town and don’t know anyone there. Then I got an idea to meet with Qatar staff because Qatar Airways was my original airline, wanted to give a try, then my fate changed entirely. I encountered with Qatar Airways staff and my experience with them was wonderful and they rebooked our tickets with the Qatar flight which will be starting with in 40 minutes from Chicago without asking for single penny. Qatar Airways staff acted very fast, cleared all formalities within minutes and believe it or not within 30 minutes we were in the flight. I still cannot believe how Qatar Airways staff helped us, the way they treated us, cleared everything in minutes and handled the situation especially when we need a help very badly and with very bad experience earlier with other airlines (AA and BA) even though we approached them in last minute. I am very much thankful to Qatar Airways staff otherwise I would have suffered a lot especially with my 4 months old son and my mother, both completely depends on me. I wanted to take some time to put all my experiences, that’s why I am putting little bit late review.