Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1267 reviews
8/10
5 star Skytrax Rating
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10/10

Qatar Airways customer review

(United States)

QR702 JFK-DOH. Impeccable experience from comfortable seat to the most professional service in the air I have experienced. (Yes included the usual suspects: Emirates Etihad Cathay. I have never flown Singapore or Asiana but all American and all European). I cannot imagine myself flying some else when traveling to the ME and beyond.
Cabin FlownBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Qatar Airways customer review

(Malaysia)

Pleasant trip for both outgoing (KUL-DOH-MAN) and incoming trip (LHR-DOH-KUL). For outgoing trip it was a red- eye flight at 3.30 am QR 851 (KUL-DOH) Airbus 330-200 with USB port near the arm rest. The journey was smooth without any turbulence. Two nice meals were served - snack was served once onboard and breakfast was served before landing. A small pouch was given to all passengers which include eye mask etc. IFE was nice with touchscreen features and plenty of movies and songs. The transfer at Doha New Airport was a breeze although I needed to walk quite a long way from the landing gate to the transfer screening. Next flight would be QR 23 (DOH- MAN) Airbus 330-300 without USB port. This aircraft looked a bit old but the seat pitch was much better than the previous one. IFE was nice without touchscreen features. Two meals were served - breakfast was served once onboard and snack was served before landing. For incoming trip QR 004 (LHR- DOH) at 1505 Boeing 777-300ER with USB port. Two nice meals were served - lunch was served once onboard and snack was served before landing. IFE was nice with touchscreen features and plenty of movies and songs. The seat pitch is good. Next flight would be QR 848 (DOH - KUL) at 115 Airbus 330-200 with USB port. IFE was nice with touchscreen features. Two meals were served - snack was served once onboard and lunch was served before landing. For all flights beverages were offered a few times along the journey. The cabin crews were very attentive whenever there was a request from the passengers. They would do their best to fulfil the request and they eventually did most of the time. I will go for Qatar Airways again!
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Qatar Airways customer review

(South Africa)

Cape Town to Barcelona: QR 1366 on 18 June 2014 Cape Town to Doha. QR 139 on 19 June 2014 Doha to Barcelona. After reading many less favourable reviews on Qatar Airways we feared the trip when we were delayed at Cape Town before even embarking. However a pleasant crew outstanding service a well maintained Boeing 787 an on time landing in Doha changed our views. The transfer was quick and easy and the onward flight to Barcelona as good as the first. We will follow the route again!
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Qatar Airways customer review

(United States)

Flew Qatar from BCN to Doha the new airport then from Doha to BKK on June 1 2014. I was in business class. The first plane was an Airbus 330 with Lie flat seats. The service was fantastic! The seats were extremely comfortable the monitor was quite large. Everything about this flight was wonderful. Next segment was on a B777-300 and the seats had even more room! Fantastic lie flat beds excellent service. They don't feed you like they used to but the meals were fine service was very good. I would highly recommend this airline and service. You had tons of movies to choose from that were all recent releases as well as some older ones. The inflight entertainment system was very good. The monitors were at least 16”. They offered me pyjamas on the second leg to change into they provided very nice pillows and blankets on both flights as well as a nice amenity kit.
Cabin FlownBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
6/10

Qatar Airways customer review

(South Africa)

13/14 June 2014. CPT-DOH-LCA. First flight (CPT-DOH) on a new 787 I was very excited for my first flight on a Dreamliner but was rather disappointed by the poor seat pitch and width being 1.9m tall (6'2) I was very uncomfortable and unable to sleep the whole way. The movie choices were also disappointed being very old and not updated to the current months entertainment suite. Food was very good cabin crew were sweet but seemed extremely flustered. Second flight (DOH-LCA) on an old A320. First thing I noticed was there was no inflight entertainment which was very sad however it was a shortish flight so not a big issue. For the most part cabin crew were very nice except one lady who was rather obnoxious and put a sour taste in my mouth for the rest of the journey. Luckily flight was only half full so I had an entire row to myself. Extremely good fare on entire trip.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Qatar Airways customer review

(Australia)

Flight from Doha to Melbourne was excellent most comfortable bed I have encountered in Business Class. Service meals and Pyjamas all exceptional - Flight QR904 22nd June 2014.
Cabin FlownBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
2/10

Qatar Airways customer review

(Australia)

Flight QR210 - Budapest to Doha 21st June. Appeared to be a very old plane seats were hardly much better than economy hardly any foot room I am rather a large person (which is why I chose Business class) but the seat belt didn't fit table wouldn't come down across my stomach TV was too uncomfortable to watch and anyway my earphones didn't work (seat 1A) so very glad it was only a 4 hour 50 minute flight. I couldn't eat anything as the table was too uncomfortable. The Flight crew were very pleasant though so pleased I was transferring to a 777 at Doha I couldn't have stood being in that plane for any longer. The onward flight to Melbourne was amazing and would recommend Qatar for Doha/Melbourne leg (unlucky I got that aircraft I guess).
Cabin FlownBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Qatar Airways customer review

(South Africa)

QR 1365 DOH-JNB - lounge access but disappointing food available was very poor. Messy and not appealing or comfortable. Left my laptop in security in DOH was not able to return to look so security followed up but to no avail. Pilot was patient but still they did not find. On route to Johannesburg they found it and put it on the next flight then on to Cape Town for us where we were able to organize a courier to return to us in Plettenberg Bay.
Cabin FlownBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Qatar Airways customer review

(Thailand)

Taif to Doha 18 June TIF-DOH QR 1207. Doha to Bangkok 18 June DOH-BKK QR 822. The first leg was First class on an Airbus 321. Small aircraft and got shaken a round a bit during fine weather. The service was outstanding. Only 2 people and a family. The cabin supervisor went out of his way to please us. No Alcohol on the first leg. The second leg fro Doha to Bangkok was again exceptional service. The food was hot of and extremely high quality by any restaurant standard yet alone up in the air at 39000 feet! The cabin staff were pleasant always had a smile and nothing was too much trouble. Both the supervisors and staff on both legs should be commended for their efforts. The new airport was a pleasant surprise with no buses. No problems accessing the premium lounge Plenty of drink and food available even though it was a little bit busy. Be prepared to walk a long way to get there and to the gate. However they give you plenty of warning when you are due to board. They scan all passengers in the lounge. You should not be overlooked. Best of all was the smoking lounge where in this politically correct world we live in was a bonus. It is isolated so those of us who wish to smoke can do so in peace. Hats off to the entire experience. I will choose no other airline if it flies the route I am taking. The new airport is big and will take some getting used to.
Cabin FlownBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
5/10

Qatar Airways customer review

(France)

Flying Paris to Bangkok in business a few days ago. Amenity kit is really poor the food is not adapted to the schedule the wine list is not as good as to be excepted (bad champagne served too hot) no business lounges in Doha (for more than 6 months) usage of very bad lounges in Paris or Bangkok. The real good points are the staff and the seat.
Cabin FlownBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no

Qatar Airways Photos

QATAR AIRWAYS, the national carrier of the State of Qatar, is one of the fastest growing airlines with a modern fleet of 179 aircraft flying to more than 150 key business and leisure destinations across six continents. Qatar Airways is a member of the oneworld global alliance.

FIRST CLASS

A380 aircraft provide 8 first class suites, in 1x2x1 cabin layout.

flat_seatsFlat bed suite
WiFiOnboard WiFi (*not all flights)
power_iconIn-seat &/or USB power
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas (*not all flights)
AmenitiesAmenity kit
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BUSINESS CLASS

Typical seat layout of 1x2x1 (eg. A380, A350, B787) or 2x2x2 layout (eg. B777).

flat_seatsFlat bed seat
WiFiOnboard WiFi (*not all flights)
power_iconIn-seat &/or USB power
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas (*not all flights)
AmenitiesAmenity kit
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ECONOMY CLASS

Qatar Airways aircraft cabin/seat layouts can be viewed on the Seat Map in menu below.

Seat pitchSeat pitch : 31-33 inches
Seat widthSeat width : 17.5 -18.75 inches
WiFiOnboard WiFi (*not all flights)
power_iconIn-seat/USB power (*not all flights)
AVODAudio / video on demand
DiningComplimentary meals
WinesComplimentary beverages & wines
SleepingPillows & blankets supplied
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SEAT MAPS

View aircraft seat maps for Qatar Airways fleet. We have provided you a direct link to Qatar Airways Fleet information page, where the most up-to-date information should be available.
» View Seat Maps

LOUNGES

At Doha Hamad International Airport, premium customers may use the luxury Al Safwa First class and Al Mourjan Business class lounge.

Lounge SeatingExpansive seating options
Lounge showersShower rooms
WiFiLounge WiFi
Work StationsWorkstations / business centre
power_iconCharging facilities
AVODTV facilities
DiningBuffet & a la carte Dining
WinesSignature bar service
SleepingQuiet room / rest area
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» Qatar Airways lounge reviews

IFE

Qatar Airways recently launched Oryx One, an enhanced interface for its inflight entertainment system, increasing the number of movies and TV shows on board from 950 to up to 2,000. With the very first dual-screen interface, onboard A350, A380 and Boeing 787 aircraft, customers can multitask - like play a game on a handheld device as you wait for a movie to load on your personal screen.

ONBOARD WIFI

Stay connected with OnAir mobile service. WiFi services are available onboard Qatar Airways A380, A350, Boeing 787, A319 and selected A330, A320 and A321 aircraft.

AWARDS

Qatar Airways was one of the first airlines named as a 5-Star Airline. Qatar Airways won Airline of the Year, Best Business Class Airline Seat and Best Airline in the Middle East at the 2015 Skytrax World Airline Awards. This is the third time Qatar Airways has won this prestigious and coveted accolade of Airline of the Year.

» Airline Award results