Qatar Airways

✅ Trip Verified | Melbourne to London return via Doha. I just want to say thank you to Qatar Airways for the wonderful service extended to my family and myself during our trip. The ground staff, as well as the crew, are exceptional. They went out of their way to make sure that the long flight was comfortable and pleasurable. We thoroughly enjoyed the meals provided. Thank you Qatar Airways!

✅ Trip Verified | Doha to Edinburgh. I really enjoyed my flight with Qatar Airways in early January. Entertainment and drink service was really great from lovely flight attendants. Specifically, I wanted to mention a big shout out to Bruna, who made the beginning of our trip extra special by being so lovely and providing amazing service. Thank you very much. I will definitely be recommending this airline to others.

✅ Trip Verified | Birmingham to Bangkok via Doha. Fantastic, they deliver a great product on the first leg, the service was great and the ride in their new Boeing 787 was a real enjoyable pleasure. Only slight downside was the leg room was only 29inch instead of some of their rivals being 31+. It was a day flight so no need to sleep and the cabin and ride was great, I picked this flight as I hadn't flown the 787 before and wanted too. Doha - Bangkok - The best aircraft I have ever flown in, the Airbus A350 widebody - great plane, great comfort very enjoyable, quiet and good to sleep in. All in all Qatar deliver a great product and service with great planes and staff. Well done I will be back.

✅ Trip Verified | Milan to Dhaka via Doha. We had traveled with Qatar Airways many times because price is good and their service is good so we think they improved their service.

Not Verified | Copenhagen to Bangalore via Doha. This time my flights were a mixed bag and somewhat disappointing, especially the sectors BLR-DOH and DOH-CPH on 09 January 2019. Both flights full, the first leg being a real flight from hell because of screaming children who wouldn't stop during the 4 hr flight. QR has added an extra seat on their B777-200LR's as well as B777-300ER's during their latest refurbishment (3-4-3 in Economy), which makes the seating extremely cramped and the aisles too narrow. I'm 6"1' and due to the too narrow seat, it was very hard to find a comfortable position to eat or rest, the seat is simply not suitable for me. The cabin crew are all very good and hard-working, meals OK for Economy and the Oryx entertainment system way above many competitors, but I found it hard to enjoy all this due to the problems mentioned. We had 55 min connection at CPH (QR to SAS) but since QR was delayed due to an extremely long taxiing at DOH, we managed to catch SAS thanks to the security check and passport control at CPH, however, our bags didn't make it and came 24 hrs later due to the fact that QR has one ground handling agent at CPH and SAS another. All in all, QR is a good airline to fly with and DOH is a great airport as suggested by fellow travellers as well but, in my opinion, the cramped cabins in Economy don't reflect a five-star experience and the cabin crew struggle on the narrow aisles to provide five-star service they have been so well trained for. A mixed bag, really.

✅ Trip Verified | Kochi to Munich via Doha. Their booking and seat allocation system has changed for the worse this time. Seat allocation for 3 people incl a minor in 3 different rows. No seats open for selection during online check in. And the cabin crew has been the least helpful. First thing such a seating situation has not happened to us before and secondly even if it did in a rare case the cabin crew tried their best, asked single travelers around and adjusted seats for us to be together. We have been privilege club members for nine years and such loyalty didn’t bring any value either. Looking for other options from our next travel on.

✅ Trip Verified | Gothenburg to Dar Es Salaam via Doha. It took Privilege club customer service 13 days to answer request to extend the validity of points, which was proposed by their customer support in Doha. In the meantime the points had expired and we were invited to rebuy or own points

✅ Trip Verified | Singapore to Doha. The Qatar Airways A350 is very new and beautiful. The seats are ok but can be wider. Cabin crew are very courteous and apologetic when they ran out of items in the menu, quite surprising considering the flight seemed 60% of capacity. I was served night snack and breakfast. Night snack was delicious, but the breakfast was awful.

✅ Trip Verified | Montreal to Colombo via Doha. Unfortunately, my perception and loyalty along with has been questioned with the current state of customer care I’m receiving from Qatar Airways. A connection flight from Toronto to Montreal with Westjet was delayed and has left me stranded in Montreal for more than 30 hours. No one was willing to take responsibility of the situation and make things right. I lost valuable time and a business/vacation plans I made were in disarray. The customer service has been very disappointing and being a frequent flier with them, they had no regard towards maintaining the relationship.

✅ Trip Verified | Never fly again, I have never heard of allocating seats in different rows (Row 15 and 16) for a 5 year old kid and parent. The staff inside the flight and airport not worried at all. They had separated my daughter by allocating her seat in different row.