✅ Verified Review
| Sofia to Hong Kong via Doha. I had the worst experience with staff at Doha Airport. I chose a flight with a longer transit in between, so I could see Doha with a complimentary tour of Doha. I landed just in time to make it to their evening tour, which is the last tour of the day. I had about 45 min before the tour starts, so as soon as I landed, I quickly made my way to the immigration, and headed out. When I was out, I was looking for the location of the desk, where it says it’s at concourse B. I managed to find WH Smith, but there was no desk close by. I went to the information desk and asked where to find this tour, the lady told me it’s before immigration. I know I was running out of time, it wouldn’t make sense for me to go back to the other side and come back out again. Therefore I asked the lady if she could call the tour desk for me, to let them know I was waiting outside. The lady was not helpful at all, she was unwilling to call for me. I asked her what option do I have if I want to join the tour, she said I have to go back in to join the tour. So I followed her advice and went back in. Before I went back in, I spoke to 2 other staff, I told them the reason I was out, and the reason I had to go back inside, they just said ‘ok’ and pointed towards the security and immigration to me. I wanted to make sure I can actually go back inside and come back out again afterwards. Since 2 people I’ve asked said ok, I thought it would be ok. By the time I got back in, I finally found his desk for the tour. There was a closed sign at the desk, but I went to speak to the lady there, she told me I was too late, they cannot add me to the tour group any more. She told me to come back the next day. My connecting flight was early morning, I would be gone by then! I saw an information desk about Doha, so I went over, and asked for some information if I wanted to go out myself (the only helpful and friendly guy I’ve spoken to during my time at the Doha Airport!) I’ve got all the information I need, including a map, so I was ready to go through immigration to head out again on my own this time. However, immigration did not let me through, they said I already used my one time visa, so I can’t go out again.