QantasLink

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 122 reviews
7/10
No Skytrax Rating
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9/10

QantasLink customer review

(United Kingdom)

Flew Alice - Ayers Rock crew dished out a bottle of water which is fair enough for such a short flight. Seat comfort and pitch were good on the 717.
Seat TypeEconomy Class
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
3/10

QantasLink customer review

(United Kingdom)

Got hit with a 4 hour delay on Ayers Rock to Cairns flight which spoilt an otherwise good flight. Check in team decided that adults couldn't sit in emergency row with under 15 year old in non exit row behind despite being able to reserve on line. Initially suggested we sat 16 rows away which is far less safe very bizarre. Eventually got 4 seats split by the aisle. Beef curry served for dinner by a very efficient and friendly crew.
Seat TypeEconomy Class
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
8/10

QantasLink customer review

(Australia)

HBA-SYD on the new old 717-200. A fantastic step up from the Q400 service offered on the first and last service to Melbourne each day. The 2-3 seating is great. The other bonus is 2 direct services each way per day to Sydney. My flights left on time and arrived on time each way. Staff were friendly and engaging. iPad for entertainment were good to. Cabins were clean and fresh. Positive experience all round.
Seat TypeEconomy Class
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
7/10

QantasLink customer review

(Australia)

Darwin to Alice Springs on a B-717. A smooth flight which operated on time. The service was friendly. The seats were quite tight but OK for a 2-hr flight. The hot part of my vegetarian breakfast was tasteless and unappetising. Ironically my partner's ordinary breakfast which was tasty and hot was vegetarian!
Seat TypeEconomy Class
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
8/10

QantasLink customer review

(Australia)

QF 2117 CFS-SYD June 6 2014. Boarding was easy. The seat was comfortable enough leg room. We waited while the airport prepared the paperwork for departure. Snacks were served and a good range of drinks offered. The view out the window was good. Magazines provided. Staff were fine. Booking ahead it was cheap.
Seat TypeEconomy Class
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
10/10

QantasLink customer review

(Australia)

This past weekend we flew in a turboprop to Launceston. A lovely experience it flies low enough to enjoy the scenery of Port Phillip Bay and then the landing. On the way we had cold or hot drinks offered two cookies in a bag. On the way back which was early Monday morning we had 2 small quiches each apple water little muesli bite cold/hot drinks which is pretty good for such a short flight. The crew were probably not as immaculate as on longer haul flights but made up for that in warm friendliness. The seats probably had more room than we had in our last long haul flight (Cathay Pacific) and were quite comfy. Of course there is no entertainment but it's such a short flight you don't really need it. A good positive experience I'd happily do again.
Seat TypeEconomy Class
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
9/10

QantasLink customer review

(Singapore)

I took flight QF1509 from Sydney to Hobart and flight QF1502 from Hobart to Melbourne. Both flights were on the B717-200. The departure and arrival on both flight was on time. Despite only having two cabin crew on board The customer service was great and they were happy to help. I would definitely take Qantaslink if I have the chance.
Seat TypeEconomy Class
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
9/10

QantasLink customer review

(Australia)

Sydney to Albury Dash 8. Wonderful service with breakfast friendly efficient staff smooth trip. Have booked another return trip Sydney to Albury with special requirements and the staff couldn't be more helpful.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

QantasLink customer review

(Australia)

Yesterday I flew Qantaslink from Sydney to Dubbo. I was impressed with a staff member taking me aside as I immediately entered the check in area and checking me in putting in my frequent flyer number and arranging me to have the seat I requested. Check in was completed within 2 minutes as I was not checking luggage. The lounge / waiting area where gates 18 / 19 was not in the best condition many seats threadbare and torn but that area offered a great viewing area to watch aircraft taking off better than the Virgin lounge. The aircraft was a Bombardier Q400 beautiful looking aircraft clean and tidy inside seats were very small however but this was to be expected with a turbo prop aircraft and I was comfortable enough. Crew were friendly and professional the flight was only 50 minutes and it was great to be in the taxi within 5 minutes of the aircraft arriving at Dubbo.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
6/10

QantasLink customer review

(Australia)

Flew QantasLink Melbourne to Launceston April 2014. Terminal gates at Melbourne are shared with Jetstar - in other words congestion confusion and poor communication at the terminal are the norm. The flight itself was uneventful. On-time performance was reasonable so was baggage recovery on arrival.
Seat TypeEconomy Class
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes