QantasLink

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 122 reviews
7/10
No Skytrax Rating
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9/10

QantasLink customer review

(Australia)

Very pleasant flight on fully loaded Dash-8 from BNE to NTL. Flight departed 10 minutes late but arrived on time. Was given emergency exit seat with a bit more legroom to make this journey as comfortable as possible for a guy with my height of 201 cms. Skipped to drink and snack service but seems standard fare. Very friendly crew good information from the flight deck and air craft seemed in good condition even though well used.
Seat TypeEconomy Class
Value For Money 12345
yes
7/10

QantasLink customer review

(Australia)

MEL-MQL-MEL. Flights late to depart. Annoyed at being informed only 10 minutes before departing. Inflight service is excellent the food is plentiful along with drinks.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

QantasLink customer review

(Australia)

ROK-BNE-ROK. Flights late to depart. Annoyed at being informed only 10 minutes before departing. Onward connections changed without incident as they were with Qantas. Inflight service excellent the food is plentiful along with drinks. Getting bussed around at Brisbane airport is a tad annoying. I travel Qantaslink a lot and of late their on-time performance has been woeful. Otherwise good service.
Seat TypeEconomy Class
Value For Money 12345
yes
7/10

QantasLink customer review

(Australia)

PER-GER-PER. Annoying start as you have to be bussed to Dash-8-400 and they insist on boarding you 40 minutes before so you can stand in the bus until everyone is loaded. Geraldton is a walk to the terminal which is much faster. New Dash-8 plane specifically for this route fairly quiet but full flights. Don't sit near the engines if you can avoid it. Services onboard good and pilot good with information. Would prefer the F- 100 that Skywest are running but QF has better times. On return the dreaded bus back to the terminal. Big disappointment there.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

QantasLink customer review

(Australia)

BNE-Hervey Bay-BNE as part of a return trip from MEL using FF points. Dash-8 400 less than 25% full in both directions. Noisy but otherwise comfortable flight with comfortable seats and good seat pitch for 40-45 minute flights. Tasty snacks and drinks offered on both flights by friendly cabin staff. Our carry-on bags were too large for the overhead lockers and were tagged and placed in the hold in BNE and handed back to us on the tarmac at Hervey Bay. We checked them in on the return flight. Qantaslink-Sunstate has a good product on this service and we'd happily fly again.
Seat TypeEconomy Class
Value For Money 12345
yes
7/10

QantasLink customer review

(Australia)

BNE-MKY-BNE QantasLink Flights but Alliance Airlines operated the sectors I was on this week so the flight standard should be viewed in that respect. The FA's on the Brisbane-Mackay run were not good one with a terrible attitude especially towards other crew members which was unfortunately easy to witness. However the return run from Mackay to Brisbane more than made up for the first leg due to exceptionally good cabin service including superb wines! and very good on-time performance in the quick and quiet F-100s.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

QantasLink customer review

(Australia)

Perth to Geraldton. Trapped on the ground at Perth for 50 mins - not Qantas' fault as Perth is so busy nowadays. FA's served water and managed to do some work while waiting. Captain kept all informed on PA. Seems to be plenty of legroom even for me at 187cm. Qantaslink 717 services in WA are by Cobham and of a very high standard. Cabin staff are uniformly excellent. The Geraldton service is by Dash 8-400. Did the return on Skywest - they've taken to using F-100 jets to replace the F-50 turboprop when available. This makes for a very quick trip. Couldn't fault either carrier but glad QF has arrived to give some competition.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

QantasLink customer review

(Australia)

Regular traveller on Qantaslink. Snacks on all services good. I find the leg room great and the seats quite comfortable although there is a small recline. All my flights have been on time. Usually fly out of Dubbo Albury or Brisbane. Crew love to have long chats in the galley while customers sitting with rubbish on tray table waiting to be collected. Standards have dropped over the last couple of years. From chewing gum to no smiles you just expect it now.
Seat TypeEconomy Class
Value For Money 12345
yes
2/10

QantasLink customer review

(Australia)

I do 2 or 3 sectors a week on their noisy Dash 8's. When they are late they don't tell you. When boarding - especially CNS - they do not have enough ground crew/gate staff. When flying into HTI you have to race to make your boat connection as they are invariably late. Today I had the misfortune to do GLT-ROK-MKY-TSV-CNS. Both cabin crew yawned all the way. I wanted to apologise for keeping them awake. Their social chatter was their focus. The flight was of course late out of GLT but at every intermediate port there was no effort from flight or ground crews to make up time. If at all possible travel using BNE as a hub instead of the coastal nightmare and use VB for service and efficiency. The days of Qantaslink are surely numbered as VB progressively take them on. Unless of course they get their act together at the last minute.
Seat TypeEconomy Class
Value For Money 12345
no
9/10

QantasLink customer review

(Australia)

TVL-MKY-BNE-BDG-BNE. A mixture of Q400s F100 and Dash8-300s. Excellent service on all flights - spare seat next to me on every sector and good quality wine served on late afternoon flights. Very good leg room on the Fokker 100. Good quality service and professionalism.
Seat TypeEconomy Class
Value For Money 12345
yes