Qantas Airways

✅ Verified Review | Travelled from Adelaide to Canberra on business on the evening service direct to Canberra with Qantas. I was seated in 19H which was comfortable. Dinner was served on the flight and I opted for the Beef and Mushroom pie which was OK. The flight left on time and got imto Canberra early which was great. All in all, a good flight.

Johannesburg to Sydney. 2 hour delay and somewhat disorganised boarding, with totally ineffective manual carry on bag search just prior to boarding. Qantas allow priority boarding for Premium economy along with business class, and the location of the cabin ensures quick disembarkation. On board pre take off drinks were served promptly. Premium economy seats spacious with good recline and footrest, and comfortable for sitting and sleeping. We both slept from for 7 hours. The small cabin, only 4 rows, is very nice, and service was good. Food mediocre, but nicely presented. Wide choice of entertainment with easy to use touch screen. Premium economy is a good offering on long haul which gives a lot of benefits for the extra cost.

✅ Verified Review | This was a dinner-time flight with Qantas, and a pleasant one from Brisbane to Melbourne. The plane operated on time, the seating was comfortable enough, and the crew were friendly and efficient. My vegetarian meal (a vegetable curry) came as ordered and was tasty - though some people might have found it too spicy for their taste, perhaps my order had been mixed up with Indian vegetarian. Anyway it was fine with me. Wine (in small bottles) and beer were offered with the drinks service, and refills were available. Not sure what more you could expect from a flight on this sector.

✅ Verified Review | Dubai to Melbourne. I found the quality and service was below what I expected from Qantas. The awkward design of seats leads to minimal storage and areas to place personal items and refreshment items. I found the sleeping position claustrophobic with my head stuck in a cocoon shell like arrangement. The handset control was buried in an awkward position and they warn you about it, and the hazards of not returning it correctly. The overhead reading light required you to stand and switch on at the bulkhead due to a faulty handset. The news section of the entertainment system did not operate. The flight attendant was unaware of my preordered meal. Responses to attendant calls took ages. The width of the seat/flatbed is less than other airlines. My foldout table was awkward to work (and if you are overweight forget it) it was broken and was told they would report it. The attendants must have all attended different days at the table laying lessons. My wife ordered a cheese platter and received a full set of cutlery, 6 pieces, (wrapped in the serviette) as well as a cheese knife. A complaint to the airline received a direct phone response indicating they appreciated my comments and would take my views into consideration in the future.

✅ Verified Review | Melbourne to Jakarta via Sydney. Check in Melbourne took a while. Business Lounge in MEL quite nice serving good coffee. MEL-SYD operated by a Boeing 737-800 departed and arrived on time. Good morning tea was served by a nice crew. Quick and seamless transfer in SYD which is unusual. SYD business class Lounge the usual. But as always the staff in this lounge set a landmark for being rude. Sydney to Jakarta operated by a refitted A330-200. Quite trendy and sleek. Good lunch and snack served. Excellent crew. Baggage delivery a bit slow in CGK. Again this is due to issues with CGK airport rather than fault of QF. Return sector, CGK check in fast. The contract lounge used by Qantas in Jakarta is appalling. Flight from Jakarta left late due to late arrival of incoming aircraft. Jakarta to Sydney operated by another refitted A330-200. Nice crew. Qantas is pretty stingy with dinner supper service in business class. A proper meal is needed when poor lounges are used. Baggage retrieval in SYD was slow nearly leading to missed domestic connection. Good domestic leg from Sydney to Melbourne with an excellent Mexican egg breakfast. Qantas continues to climb but has a few areas that need polish.

✅ Verified Review | Sydney to Melbourne - I have wanted to try Qantas for a long time and it was a nice flight. The seat was comfortable and the food was good. They offered a pizza. Mostly I don't like airplane food but the pizza was delicious. The cabin staff were nice with a lot of smiles and the ground staff also nice and helpful.

✅ Verified Review | Hong Kong to Cairns via Brisbane with Qantas. The catering service for both flights was suitable, cabin crew were kind and helpful. The entertainment system for the International flight could add more Cantonese film, musci and TV programmes. Overall, both flight were great.

London heathrow to Dubai return with Qantas. The flight from Heathrow was really nice, good customer service, good food and nice seats. However, the return flight wasn't a good experience - the plane was freezing and I had to put on a jacket. I asked for a cup of coffee the taste was disgusting, food options weren't so good, however the first flight was wonderful.

Canberra to Perth with Qantas. The service was fabulous and nothing was too much trouble. Best I have ever had in economy. The staff had a lot of teenagers from a WA sporting club and they handled all this and looked after the rest of us perfectly. The food and service was great. My only complaint is on such a long trip each passenger should have their own TV. Other than that I have no complaints.

✅ Verified Review | Brisbane to Hong Kong. A good flight with friendly crew and decent offering of food and entertainment. Fortunately the flight was not completely full, so enjoyed a couple of seats to myself. Crew were attentive throughout the flight and the food on offer was of good quality and variety. The entertainment options on the A330 are decent with more than enough to keep you entertained for the duration of the flight. Overall, very pleased.