✅ Verified Review
During our holiday in Tanzania we've flown with Precision Air 3 times. The planes and flight staff were just fine, and they almost kept schedule, but information and ground staff was very poor quality: On the first trip, check-in took a long time due to all IT systems being down. We were issued handwritten boarding tickets. When we boarded the plane, we were stopped by staff that claimed that our tickets had been cancelled. We insisted that our tickets were fine. After some discussions we were allowed to board the plane. We since checked with our travel agent, that called their Precision Air contacts, and they confirmed that everything was in fact OK. On the next flight, our hotel called Precision Air in advance to check departure time. We were told that departure was planned to be at 11 am instead of 10 am. We met up in the airport early anyway, which turned out to be our luck, because the plane did in fact leave at 10 am. However, more travellers had been told that departure was at 11 am and they came late because of that, so the plane was 30 minutes delayed. On our last trip, our travel agent was told by Precision Air that there was a depature tax of 50 USD per person in Zanzibar. We were recommended to bring the cash, so we had to make an extra trip to Stone Town to get the cash. However, it turned out that there was no tax to be paid. The staff in Zanzibar only checked us in for the first leg of the trip. We almost (by 1 minute) missed the next flight from Nairobi due to that. Also, the staff in Zanzibar did attempt to check in our luggage in for the entire trip, but they did it wrongly, so Emirates had to redo it in Nairobi. Additionally, Precision Air ground staff in Nairobi failed to bring the luggage out for the connecting flight in Nairobi. They just left it at their facilities. Emirates had to go and collect it themselves. Again only thanks to Emirates was the luggage brought on. All in all, my recommendation is to avoid Precision Air.